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Zero Foxtrot Garage

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4

3

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4.8
(49 reviews)
Review highlights

"… an understatement. These guy's are on task, and communicate with you throughout the whole process. I found them to be honest and cost effective. Thanks for everything …"

"I couldn’t be happier with the service I received and how I was treated."

"I paid for new parts and got nothing but scammed out of my $$$.."


Overview

Categories

Auto repair shop, Motorcycle repair shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Description

Zero Foxtrot Garage was founded to fulfill a need for automotive and motorcycle professionals in the growing Charleston and surrounding areas. Here at Zero Foxtrot Garage we believe the only way business will survive is to provide a honest and transparent professional service of the highest quality to our customers. We are committed to ensure confidence and trust in our craftsmanship.


Reviews (33)

Sep 06, 2024

Terrible experience.. Paid these guys $4000 to fix my bike, and they kept it for months.. Brought my bike back to NC and it was not fixed.. Still overheating and leaking coolant.. I would never recommend this place to any of my SC friends… I paid for new parts and got nothing but scammed out of my $$$..


Aug 06, 2024

Working with Zero Foxtrot Garage has been an absolute pleasure! From the moment I walked in, I knew I was in good hands. The team at Zero Foxtrot Garage is incredibly knowledgeable, skilled, and professional. They have a deep understanding of automotive repairs and maintenance, and their expertise shines through in their work. I have had several complicated issues with my car, and each time, they have been able to diagnose and fix the problem efficiently. What sets Zero Foxtrot Garage apart is their commitment to customer satisfaction. They take the time to explain the repairs needed, providing detailed information and options. They never pressure me into unnecessary services or upgrades, which I greatly appreciate. The level of transparency and honesty displayed by the team is refreshing. They offer fair and competitive pricing, ensuring that I am getting the best value for my money. Additionally, they always strive to complete the work within the estimated time frame, minimizing any inconvenience. The customer service at Zero Foxtrot Garage is outstanding. The staff is friendly, approachable, and always willing to answer any questions I have. They go above and beyond to ensure that I am satisfied with the service provided. The garage itself is clean, organized, and well-equipped with the latest tools and technology. This reflects their commitment to delivering top-notch service and staying up-to-date with industry advancements. I cannot recommend Zero Foxtrot Garage enough. Their professionalism, expertise, and commitment to customer satisfaction have made them my go-to automotive service provider. If you're looking for a reliable and trustworthy garage, look no further than Zero Foxtrot Garage!


Jun 06, 2024

Jason you are my Hero!!! Took my F150 in for a braking issue and Jason and his team spent the hours necessary to diagnose the problem! All new pads, rotors, and 2 new calipers later, and a bit of a bleeding issue but was immediately corrected! Beyond satisfied with the service with this shop! I will 100% be a returning customer! If your looking for an honest mechanic, and someone to put the time into your vehicle, you can't go wrong with this shop! Thank you again Jason!


May 06, 2024

They did great work and were very honest about the problems they found!


Mar 06, 2024

So I wanted to genuinely give a good review to Zero Foxtrot Garage here in Summerville SC, but I had to make a few revisions to it. Jason Wathen (owner) has been nothing short of great to work with in person, but I would have appreciated better communication and timely repair. It’s a small business here and he has a limited staff, which I understand. Jason stays busy but his labor rate is great compared to any big time shop, which helped get me in the door. He’s upfront with the issues he is aware of and is okay with you trying to even bring in your own parts to save some cash, as long as you are knowledgeable about bringing the correct items. He worked on my moms old 2001 Bonneville and got it to top shape, and then I subsequently brought in a CoPart 2008 Pontiac G6 I have been working on for a bit. He handled the engine install for me, but was unaware that the 2007 and 2008 intake manifolds are slightly different and have a different MAP sensor, so he spliced on the 2007 model sensor to the 2008 wiring, which didn’t work. I got a junkyard manifold and sensor, swapped it in myself, and alleviated the code this issue made. He mentioned it had a radiator leak as well but it happened to be the trans cooler line, which I replaced along with the radiator per recommendation myself. The car also had a BCM issue that kept brake lamps illuminated. The problem kept the car on his lot here for a few months without successfully fixing it, but I took it to Charleston auto electric and it was resolved in 4 hours. The engine installed also has a chain noise now (hopefully not a $1300 timing chain replacement), but didn’t before install from the video provided by the selling car recycler, which I’m aware could have somehow happened by the transport, and the warranty has expired due to the long time it sat in his lot. He is good with the typical things, but vehicle specific work such as that you may need to do a bit of research on yourself and help out. He’s not a bad guy in my opinion, but I didn’t feel in the end that my car had a lot of focus on it given it didn’t even move position in the lot for over a month. Still, thank you though for everything.


Feb 06, 2024

An honest mechanic is worth their weight in gold - Jason and his team are the best in town. Quality work done in a timely manner. Forget going to the dealership to have them read back some codes of things that COULD fix the issue. These guys have saved myself time and money - Give them a try. You won’t regret it.


Feb 06, 2024

Great customer service, kind and friendly.


Feb 06, 2024

Great friendly staff! Always fast and knowledgeable. My go to shop!


Feb 06, 2024

Great guys doing good work


Feb 06, 2024

Great service and extremely trustworthy. Highly recommend. A business built on a integrity.


Feb 06, 2024

Honest, knowledgeable and goes above and beyond.


Feb 06, 2024

I was in dire need of a mechanic for my F150 and found ZFG through a google search. Needless to say the reviews I read did not disappoint! Jason was friendly when I walked in and scheduled me to drop my truck off the very next morning. I received a quote prior to any work being done and if there were any updates I was made aware and given the opportunity to either continue with new recommendations or get just what I came in for done. My truck hasn’t run this good in years and it didn’t cost me as much as I thought! I have found my new mechanic!!!! Thanks Jason & Zero Foxtrot Garage!


Feb 06, 2024

Jason is easy to work with and alot more affordable then other shops. Fixed the timing cover gasket on my f350 in faster time then expected. Highly recommend


Feb 06, 2024

The guys here were so helpful! I would recommend them to anyone!


Feb 06, 2024

They have been nothing but nice and helpful to me. The guy who worked there was quick on service and also recommended nontourisric places to hang since I moved from out of state! Will continue to use their services!


Feb 06, 2024

When it comes to reliable and trustworthy automotive care, Zero Foxtrot Garage, is a standout choice. From the moment you step into Zero Foxtrot Garage, Jason's passion for cars is evident. His skilled team of technicians is well-equipped to handle a wide range of vehicles. At Zero Foxtrot Garage, you'll experience open communication and transparency. Jason and his team keep you informed throughout the maintenance or repair process, ensuring you're never left in the dark. Not only does Zero Foxtrot Garage respect your time by sticking to scheduled appointments, but they also provide fair pricing and honest recommendations. Jason's commitment to delivering excellent value is unwavering. For automotive care you can truly rely on, Zero Foxtrot Garage, is the place to go. Whether you own a Lexus or any other vehicle, their expertise and commitment to customer satisfaction are second to none. Don't hesitate to visit Zero Foxtrot Garage for all your automotive needs.


Feb 06, 2023

Always a great experience and a fair price here. Very quick and personal service. Would definitely recommend this shop for anything, they get you in and out quickly, much faster than I thought.


Feb 06, 2023

Great local mechanic team. Super helpful, fast service, and very accommodating. Im a mom of 3 and my ac stopped working mid-summer, and they ordered parts and fixed my compressor so quickly. I will recommend Zero Foxtrot to all my friends and I’ll be back for any future repairs!


Feb 06, 2023

Great shop ! Fair prices ! Jason's very helpful and knowledgeable!.


Feb 06, 2023

Had our first experience with ZFG today and am now a lifelong customer! Stellar service, fast repair time, and their level of communication is phenomenal! Edit to add that my second experience with this garage was just as great if not better than the first! I will refer friends and family here with no hesitation.


Feb 06, 2023

Jason and the crew did an incredible and efficient job putting a remanufacturrd transmission in my 09 Impala. To say I'm pleased would be an understatement. These guy's are on task, and communicate with you throughout the whole process. I found them to be honest and cost effective. Thanks for everything, you'll be seeing me again.


Feb 06, 2023

Jason was a pleasure to work with at ZFG. I recently needed monthly services due to needing intoxalock installation & calibrations & he worked me in every single time. If I left a voicemail he called back within the hour. I would highly recommend.


Feb 06, 2023

ZFT installed new servo motors into my 5R55S transmission. The communication was excellent and they were able to fit me in quickly. They had the experience and equipment to handle my job. My Mustang is shifting well again thanks to the mechanics at ZFT. Highly recommend.


Feb 06, 2022

Knowledgable, honest, and professional service plus reasonable pricing. Will definitely be my go to shop from here on out.


Feb 06, 2022

Took my 14 year old Infiniti to get a new water pump after contacting ZFG from their website and getting a quote. My car was fixed quickly and without any surprises. Very satisfied!


Feb 06, 2021

Big thanks to Jason, had a particularly difficult wheel bearing replacement done Friday. Quality work from a quality guy. I would definitely recommend him for all of your auto repair needs. Thanks again bro!


Feb 06, 2021

I went to zero foxtrot garage for a simple oil change. Service was friendly, fast, professional, and efficient.


Feb 06, 2021

Quality work, really nice people who took there time to explain everything they did to my vehicle. Would defiantly refer there work to others.


Feb 06, 2021

Absolutely amazing very professional on time reasonably priced you can't get better than that


Feb 06, 2021

Affordable and great work. they were able to fit me in sooner than I expected and got my 2005 dodge Durango slt v8 5.7L hemi running better than ever . will definitely go back to them


Feb 06, 2021

Fantastic place, great service.


Feb 06, 2021

I was in a really tough spot with a broken lug on a free spinning hub stud. Jason and his team here at the shop came to my rescue. I couldn’t be happier with the service I received and how I was treated. I would absolutely recommend this shop to anyone that needs automotive work done.


Feb 06, 2021

They were able to fit me in as a first time client at a moment's notice during the holidays and quickly diagnosed the correct issue with my vehicle (contrary to what the previous place had stated), fixed the issue and did a full inspection of my vehicle for no charge. This place is amazing and I will be a lifelong customer.