Zentrum Motors

Jul 07, 2024

I brought my 2016 Porsche Cayenne in for an oil change, and then again for a 80,000 mile check up. Check engine light was still on and they had no idea why. Several months later I brought the car to the dealership and my car was 4 quarts low in oil, I would not recommend this place.

Feb 07, 2024

I have to be honest. I had issues after I got car back however I took it back and they took care of the problem without charging me. Most of all Joe is understanding peoples issues

Feb 07, 2024

I've been taking my car to Zentrum for years - great service, they always explain what they did, fair prices and if your car is quirky, they work to figure it out. Terrific location close to BART for a work day drop off /pickup.

Feb 07, 2024

I've been going there for almost 20 years when it was All Mercedes

Feb 07, 2024

Joe at the front was very helpful and their shop tech Josh in the back was also very solid and helpful. Much appreciated

Feb 07, 2023

Everyone is so nice here and they take great care of my car

Feb 07, 2023

Very professional

Feb 07, 2023

I’ve been going to Zentrum for years now and I will always bring my vehicles to them. They’re extremely professional and friendly and they do excellent work and treat me like I’m family. They also let you know before they do anything and give you estimates along the way so that you are involved in the entire process. I am an extremely satisfied and happy customer and I would highly recommend them to anyone looking for top quality automotive repairs.

Feb 07, 2022

Excellent customer service, great communication during service, fair pricing and quality work.

Feb 07, 2022

Excellent service.

Feb 07, 2022

Great work, clean shop, honest brokers.

Feb 07, 2022

Joey and his team is amazing very professional and knowledgeable good people I brought my CL550 to Joey I had a coolant leak he found it and fixed it for me it was my heater core valve less than 3 hours my CL ready and fix. First I took it to Oakland Mercedes dealership and they couldn't even figure it out took it to Joey and his team they found it less than a hour and fixed it.. and very affordable. Thanks again Joe ZENTRUM is my CL550 new home

Feb 07, 2022

Really wanted to like them. Had a fine experience the first time. Yesterday came to pick up my car after 5 days for routine service. Had told me it would be ready in the morning which I needed it to go to work to conduct a training. When I showed up it looked like they had just started working on it and didn’t get it to me until just before noon. Ended up having to cancel the training that 15 people were waiting on me for. Super unprofessional, I didn’t get to get paid that day because of it, and they didn’t even offer me a discount or anything for a $1000 service. Never coming here again, I’d rather just take my car to the dealership again.

Feb 07, 2022

Zentrum Is Amazing

Feb 07, 2021

Great Service

Feb 07, 2021

Great and personable owner. Great service at a great price. Honestly can't do better. Local business as well if you want to support your local economy.

Feb 07, 2021

I want to first start by saying I really wanted to like this place. I purchased a one owner 39k S4 Audi for my wife the week before the C-19 shut down. This was an old lady car that was never driven on the freeway. There was NOT one scratch on this car. I know because I took the time to ceramic coat the entire car. The car was rarely driven due the C-19 shut down and garaged. I took the car to Zentrum for an oil change in August. I took the car home and washed it. I noticed there were scratches on the front bumper. I called Joe and told him about it. He said he'll look at the photos I emailed and he never replied. A week later someone lightly hit the rear bumper at a stop light and the car went to the Audi body shop for a new rear bumper paint. I showed them the scratches on the front bumper. The Audi paint technician response was that it had been touch up with paint. Not only did Zentrum scratch the bumper and denied it. They went out of the way to try to cover up the damage. I went there to talk to Joe, but he just denied it. I truly regret taking my car here. If you have nice cars do not take them here.

Feb 07, 2021

Very knowledgeable and reliable mechanics I would highly recommend their services

Feb 07, 2020

Great Service

Feb 07, 2020

Great service, friendly and professional folks. Will definitely continue to use Zentrum going forward.

Feb 07, 2020

Specialize in Audi, Mercedes and Porsche only. Super professional and great prices. If you need a place for your regular maintenance, this is the place to go.

Feb 07, 2020

The staff here is very professional. If you can ask for Joseph. He is knowledgeable, and pays good attention to detail. Plus there is Orbit coffee right next door that has good sandwiches and snacks.

Feb 07, 2020

Very knowledgeable

Feb 07, 2019

Clean, friendly service. Squeaky convertible top fixed with a simple lubricant instead of an expensive diagnostic process and seal replacement!

Feb 07, 2019

I tried them for the first time weeks ago to perform the 20k scheduled maintenance on my 2015 Porsche Cayman. Josephn was professional , informative, patient and the staff was friendly. The service on my vehicle was completed as promised and on time. I definitely will return to Zentrum for future service.

Feb 07, 2019

The best people in the world

Feb 07, 2018

Best mechanic in the bay area, I trust them more than the Mercedes dealership!!