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Woodie's Auto Service & Repair Centers

5

4

3

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1

4.2
(156 reviews)
Review highlights

"I brought my car in to get my tire plugged and they took me in right away. Super friendly staff who also did a full car inspection and talked me through what was the most …"

"Woodies Auto Service and Repair did an excellent job with my Nissan Pathfinder!"

"I have never been treated as a dumb blonde until I gave Woodie's a chance."


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM


Description

Woodie's has been serving the Greater Charlotte area since 1963, as a family-owned business, we remain committed to providing our customers with the best service and experience at a fair and affordable price. As the largest family owned and operated tire and auto repair facility in the area, Woodie’s remains dedicated to treating its customers and employees like family. We strive to be the industry leader with our dedication to hiring knowledgeable and experienced staff and holding customer service as our core value.


Reviews (30)

Feb 06, 2025

Woodie’s had my 2020 BMW 330i for 2 days working very hard to fix the engine coolant problem which they couldn’t fix but not for yeoman trying. I would go back to Woodie’s in a heartbeat for such good service.


Jan 17, 2025

I highly recommend Woodie's Auto Service shop. It is great to find a shop that you can trust and depend on.


Jan 07, 2025

Always get great service and greeted by friendly people!


Jan 07, 2025

Brought my vehicle in for a leak on the side/back headliner in the back seat. After doing a water test and claiming they had cleaned out the sunroof drain lines they said I needed to spend $800 to change the 3rd brake light as there was a leak there (no where near where the leak was on each side of the car). I trusted them after taking my wife’s car there for repairs. 2 days after this repair the leak was no better after rain (I brought the car back when it was raining to show them no improvement). They told me I needed to reseal the back windshield for another $200. I ended up pulling back the headliner myself to discover the sunroof drain lines FULL of dirt. I blew those out and put everything back and did a water test at the shop and there was no leak. They would only refund me the diagnostic fee of $130 out of the $800 I had spent to “fix the problem”. They handled this completely wrong after misdiagnosing the leak. I told them I’d pay for the price of the new brake light ($200) but felt like I should be refunded my $600 since their repair did nothing. Shame they can’t admit they were wrong on this one and do the right thing. Won’t be bringing any business back to them ever again.


Jan 07, 2025

Highly recommend. This is now my go-to local place. Trustworthy, communicative, and very affordable.


Jan 07, 2025

Honest owner!!!! They found out what was wrong with my BMW, after BMW Rick Hendricks lied and wanted to scam me…. Will definitely be bringing my BMW, Volvo and Miata HERE!!!


Jan 07, 2025

I can’t believe you asked me to leave a review!! Made an appointment, drove all the way there and you proceeded to tell me that it would be a 3 hour wait for someone to diagnose what was wrong with the car. And you wanted to charge me $144.00 for the diagnosis. What good is making an appointment? I can’t believe that you’re even still in business with these practices. I wouldn’t let you work on my bicycle!


Jan 07, 2025

Wonderful experience. Very knowledgeable with BMW with great extended network for continuity and repair processes Should be your Go To for sure.


Dec 07, 2024

Billy was great to work with and explained the services needed clearly and completely. Very pleased with Woodies’ service.


Dec 07, 2024

Especially love Billy. He usually answers phone. Remembers me and makes me feel comfortable. Being a female that knows nothing about cars. I don't feel taken advantaged of.


Dec 07, 2024

Fast and friendly service! Highly recommend


Dec 07, 2024

Got an oil change and they did not reset my oil indicator inside my car. Also left grease marks from an air hose on my passenger rear bumper. They did not wipe the grease off. Good people in the office though


Dec 07, 2024

So my other half took my truck here, which he should never have okay. So they had my truck is was told tbat they didn't know who the truck belong to which it was towed and I know that's a lie anyway was told today from Billy today that he was told it was an electrical problem so your thinking that they will do a full diagnostic check wrong i was told from Billy the manager that tbey only diagnostic the problem you tell them so at this point I'm angry 😠 so I brought my truck home and assume it was fixed I was wrong the truck didn't start so yes I called and yes I wanted my money back all 860.54 worth of nothing you did to my car. So today I spoke to the district manager Brandon that I also recorded told me that I will not get my money back because I didn't let them finish my car???? So when I was handed my keys and given the paperwork and made the payment dont that means job done!!! So you want to keep people money and car was not fixed and no one from the shop reached out at all we had to reach out about the truck.. and please call me a lier because you were both recorded.. yall conducted bad busy and Billy you did say that woodies was family owned!!!! Please stay away from this shop because you are wasting your hard money for nothing and the District Manager Brandon white is a waste of time to speak with take your business else where!!! First off Billy your full of crap let's get that straight and nothing was wrong with my fuse box at all I have you recorded saying you only do the work that customer tell you!!! And also I will see you in court for my money and third the ground wire to my truck was the issue for you to be a professional shop!!! When you do a diagnostic check you test the hole truck, car Billy am I clear!!!! You are horrible and you will not be blessed, sweetheart you obviously don't know nothing about cars as I know i do but again I will never come send anyone to your shop ever you or Brandon white!!!


Dec 07, 2024

The guys were great! I stopped in to have a headlight bulb changed . I was in and out super quickly. Friendly conversation and great service!


Nov 07, 2024

DO NOT BRING YOUR VEHICLE HERE!!!!!!! they charged me for a brand new power steering kit TWICE and they put used refurbished parts in my truck. Thieves and they prey on people. SAVE YOUR MONEY AND DONT COME HERE!!!!!!!!!!


Nov 07, 2024

Fast and professional service


Nov 07, 2024

Great customer service and support.


Nov 07, 2024

Great customer service! Everything done fast.I will be back again


Nov 07, 2024

Great service, amazing people


Nov 07, 2024

I called to make an appointment for an oil change. They asked me to leave a message and phone number. I did, they never called me back.


Nov 07, 2024

I was very satisfied with the service I received from Woodie's. The staff was very knowledgeable and kept me informed of the diagnosis. My car was repaired in one day and I did not have to wait 3 weeks for an appointment. I highly recommend Woodie's Auto Service.


Nov 07, 2024

It was easy to get an appointment to take my vehicle in. Check-in was easy. Vehicle checked-out throughly. Service I requested was promptly completed and ready for pick-up that same day. Shuttle service was an added plus.


Nov 07, 2024

My husband and I do not take our vehicles anywhere else. They are great at the Summerville location. Do great work and they don't break the bank. I will always recommend them!!!


Nov 07, 2024

Professional and personable; excellent communication; great service! They actually thanked me for choosing them, something three other businesses did not when I called! Totally recommend!


Oct 07, 2024

Billy was awesome and was able to squeeze my alignment in at the last minute. Thank you so much for fast and dependable service!


Oct 07, 2024

Great experience and very helpful!


Oct 07, 2024

Honest business. They could have charged me for a new wiring harness that I ask for but after checking mine and finding it OK, they notified me that it would be NO CHARGE.


Oct 07, 2024

Really good guys there. Told me exactly what was wrong and fixed it. And didn't take all day also a great thing I liked they have a shuttle, they brought me home and came a picked me back up to get my vehicle and the driver was a really nice guy.


Oct 07, 2024

They were very kind. I called them telling them I had a flat and they had me in within an hour of my call. They explained everything to me and I feel like they did a great job. I will definitely be going back.


Sep 07, 2024

Billy, one of the mechanics, is very professional and understanding. He worked with me and found a solution to my car problem. This is the first mechanic shop that actually care about their customers. Moving forward I will bring all my vehicles here for all of my car repairs. I recommend them above all other repair shops I have used.