Williams Auto Service
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Review highlights
"They got me in quick, did the work quick, and were super nice and friendly. Price point was good too."
"Gotta give him props for trying to get more money from his customer."
"Super friendly guys at check in, and they finished my car super quickly!"
Overview
Categories
Auto repair shop, Oil change service, Tire shop
Directions
401 Cowardin Ave
Richmond, VA, 23224
Phone number
Call: (804) 230-3051Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM
Reviews (30)
Feb 06, 2025
Very professional and time efficient with an oil change and state inspection. Would recommend this company 👍
Feb 05, 2025
They were professional and patient with my service.
Feb 04, 2025
Professional and efficient!
Jan 31, 2025
No bs. Nice folks
Jan 30, 2025
Best place on earth
Jan 30, 2025
This is the only place that will actually make it work. Im always on the last day for state inspection and i had asked around the closer shops to me and they all had some type of waiting line at opening hours. Then i call here and bang! they always do the service. I might have to wait but the car get serviced. Thank you for the great business and the great customers service.
Jan 30, 2025
What's for lunch ?
Jan 23, 2025
Very professional service, Williams Auto is the best place to take your vehicle for anything..
Jan 16, 2025
Excellent service.
Jan 16, 2025
Good customer service
Jan 16, 2025
Great experience. Thank you guys!!!!
Jan 16, 2025
I absolutely love this place!
Jan 16, 2025
I have brought my Toyota 4Runner to Williams Auto Service twice now, and I highly recommend this shop to friends, family, and strangers alike. Anyone who works on cars will tell you there is a big difference between a mechanic and a technician, and I have had many shops that simply throw parts at the issue instead of diagnosing and addressing the root cause. The folks at Williams Auto do things the right way, and their transparent communication with their customers is what sets them apart.
Jan 16, 2025
I love the Hospitality you receive at Williams Auto. I am a repeated customer.
Jan 16, 2025
Thanks for fixing my Jeep
Jan 06, 2025
Always trustworthy , highly professional. Great front desk staff
Jan 06, 2025
Good service. Tech took a video of the issue as part of the diagnostic. And when I was running late to pick my vehicle they worked with me so that I could pick it up after closing time.
Jan 06, 2025
I had my car serviced twice by Williams auto shop. They are professional , quick, and straight to the point. I feel comfortable having my car serviced by them.
Jan 06, 2025
I’ve brought my Mini Countryman to Williams Auto Service twice, and both experiences have been exceptional. The professionalism and competence of the entire team truly stand out. I initially chose Williams based on their reviews and I’m happy to add another positive one to the list. Highly recommended!
Jan 06, 2025
Jay was an entire ROCKSTAR.. thank you.
Jan 06, 2025
Our relationship goes way back for many years and this is the only shop that I go to and have recommended them high and sent them plenty of family and friends and other customers who have been truly satisfied and appreciated me recommending them to them.👍🏽👌🏽
Jan 06, 2025
The team at Williams Auto was fantastic! Car trouble is always incredibly stressful, especially on a Saturday afternoon. Though they were already booked for the day and could have turned me away, they took the time to check out my car, fix an unusual issue and ensure it was safe for me to drive. Everyone there was kind, courteous and seemed to genuinely care. I’ll be taking my car back to Williams for all future needs.
Jan 06, 2025
Theÿ was very helpful and did a great job on repairs
Jan 06, 2025
Tonya was just the sweetest when I called a few times with questions that someone could be annoyed with yet she was excellent!! The crew of mechanics were also very nice and seem to be happy with their job. Matt, Austin, Justin 🔧🫶 Twas lovely I get stressed usually when dealing with car stuff yet was very chill. They exceeded my expectations by doing my state inspection right away even tho I had prepared to leave over night. Thanks yall!!!!💯 💫🏁
Jan 06, 2025
great service, awesome people, and reasonable prices! excellent communication regarding the vehicle and consistent with follow-ups. Thanks guys!
Dec 06, 2024
Every visit, Tonya & crew is super helpful while getting the job done. Their new system with picture/progress updates is my favorite. Best shop in the city
Dec 06, 2024
I am happy with the service even though I had some trouble with the car I couldn't be more happier thank you so much I wish you a happy Thanksgiving 🦃 for you and your family
Dec 06, 2024
I got my inspection done and it was quick and easy. It’s a first come first served basis, so I was first in line when they opened and got out within half an hour. Front desk was really nice too. I’ll definitely be back.
Dec 06, 2024
I have always been very pleased with the service provided by Williams Auto Service. As usual, they did a great job this visit with my car. They keep it in good running condition.
Dec 06, 2024
I won’t go anywhere else. I feel like I can actually trust this shop. Overall it feels like a well run place. I love that they have an online portal that shows all the work that needs to be done with a price breakdown of everything. It makes it really easy to keep track of the work done previously and the work that still needs to be done.