West Car Complete Auto Repair
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Review highlights
"… a great local spot to choose. I’ll be back. I have a 2019 and they didn’t try and up sell me any bs. I appreciate the direct business. Clean facility and good service."
"Best shop in town hands down and awesome prices and lastly great staff"
"Only place i take my cars to Besides my personal mechanic."
Overview
Categories
Auto repair shop
Directions
2611 West Ave #202
San Antonio, TX, 78201
Phone number
Call: (210) 455-3172Website
View websiteHours
Sunday
Closed
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
8:30 AM - 3:00 PM
Reviews (33)
Jan 17, 2025
Family and I have been coming here for years. Honest mechanic that does good work.
Jan 10, 2025
Very good service. Completely honest full explanations on everything and showed it gave me time frame. Updated me well and had my back through the whole process. Will definitely come here again.
Dec 07, 2024
Excellent service in a timely manner. Reasonable prices for the work rendered. They are good at what they do, and have brought in my car once again to check out a power steering issue right before they closed. Great group of guys.
Dec 07, 2024
Leo is a hard working and honest guy please ask for him when you go.
Nov 07, 2024
They will never take advantage of there customers
Oct 07, 2024
Awesome service always ready to help with answers and solutions to fixing your vehicle problems. Employees are always polite and very helpful. Thx Leo for always being such an Amazing person with knowledge of all aspects of the business of mechanics.
Oct 07, 2024
Great team trust their professionalism
Sep 07, 2024
If I could give this place a zero I would. DO NOT TAKE YOUR CAR HERE! My oil change turned into a $300 transmission job because they drained the wrong fluid and over filled the oil causing my car permanent transmission damage. Which according to the dealer would cost me $4,000. Leo you disrespected me by hanging up on me after the service when I called to speak to a manager saying you had no time to talk to me. Called me “ hun” which is unprofessional of any business and refused to take responsibility for the error of your mechanic. You can put your head in the sand all you want, but we both know who caused this damage. ************************************
Sep 07, 2024
The guy that works at the front desk is very unprofessional rude and loud . I’ve been to this place a couple of times and both times just rude and abnoxious human being. I’m so surprised he still has a job. I’ll never go there again. I rather take my car another place that would appreciate the business!
Sep 07, 2024
Whoever answered the phone on today 13 of august was really rude. Everyone doesn’t know everything when they call that’s why we call. Customer service goes a long way. He either needs training or a new job he enjoys because having attitude is not professional when someone is trying to get clarity on a vehicle. So I don’t recommend to anyone that likes at the very least decent customer service.
Aug 07, 2024
Considering having my vehicle leave me stranded was not a great experience, having my vehicle serviced at West Car turned me day around. Shortly after having my Jeep towed in for service I received regular phone calls updating me on the status of the diagnosis and repair. I was able to pick up my vehicle in leas than 24hrs after it broke down and the cost of repairs was fair and professionally done. I highly recommend West Car and will be taking my vehicle to them for regular maintenance and major repairs moving forward.
Aug 07, 2024
They do great work and are friendly! Always openly communicate the status of work being done and work possibly to be done!
Jun 07, 2024
My husband of 36 yrs passed 2 yrs ago, my car has been my home since, i do not consider myself homeless. I know how some mechanics take advantage of women, this place came highly recommended & they did not disappoint. I will never go anywhere else. Leo is very patient & understanding, he will take his time & explain the problem & answer every question i may have, most importantly he is very honest & respectful. Ladies this is the best mechanic shop for us. The prices are not extreme either. Thank You So Much Leo & Your Team. Blessings 💞
Jun 07, 2024
Oil change fast in and out
Jun 07, 2024
TWO THUMBS UP....
Jun 07, 2024
Walked in at 5:15 and the guy said we close at 5:30 and can’t change your oil because it takes 6 minutes to change. Didn’t make any sense to me. As I walked out the door the guy mumbled something under his breath and a customer told him that was so rude and he denied saying anything. Not ever going back because of their lack of professionalism.
May 07, 2024
Great place to go to. Friendly, very knowledgeable, and great service.
May 07, 2024
Very professional
Apr 07, 2024
Very happy with service Leon was very helpful and professional
Mar 07, 2024
We’ve been coming here for 6 years now. The customer service and honesty has been the best part about this team. Leon is one of their employees and he does a great job at explaining everything. This is definitely the place to go to if you’re looking for a trustworthy auto shop!
Feb 07, 2024
Always informative, helpful and great customer service! Had a small issue recently after some work being done and someone came out to my house to fix it without any hassle.
Feb 07, 2024
Awesome service every time I come here! Fast , quick, friendly!!
Feb 07, 2024
Excellent service always
Feb 07, 2024
Great auto shop !
Feb 07, 2024
Great place for check ups or maintenance, they are very friendly and honest people, I have been using them for the last years on all my vehicles
Feb 07, 2024
Guy at the front register is rude and this place is very inconsistent on pricing. I’ve taken the same type of vehicle twice and they gave me and someone else different prices for the same service. Almost seems like they give the guys better pricing than the women.
Feb 07, 2024
I been taking my car here a few years now. From the receptionist to the people involved in your car care all of them are super nice and professional. I recommend this place 💯%. your car will be fixed in no time, Prices are just fair.
Feb 07, 2024
I get my oil changed here every few months. Excellent job!!!
Feb 07, 2024
I highly recommend very professional prompt ! Leo was a great help ! They did the job asap will be going back for future repairs !
Feb 07, 2024
My husband has been a loyal customer to West Car Auto for years now. Excellent service! Thanks for taking care of our vehicles!
Feb 07, 2024
Probably the best service I've gotten lately. Very honest.
Feb 07, 2024
Thank you Leo and Jose for your help today! I am grateful!
Feb 07, 2024
The man at the front of the registers young in age with the long beard was very rude wouldn't even take me in didn't even make an attempt to just kept saying it was late and it was barely 3pm and they close at 5!!! Late for what!!!