Webb's Complete Auto Care

Jan 31, 2025

This shop is great! I've used them a bunch and they are always honest. They actually tell you that you've got more life on your brakes/tires and to wait if that is what makes sense. They worked with me on a critical repair to get it done before going on vacation so I wouldn't need to rent a car. Very happy with this shop

Jan 07, 2025

Awesome! Had an emergency with our brakes on Ram 1500 and they saved Christmas 🎄! Very Professional and fair price. Recommend 💯 %

Nov 07, 2024

First class, they treated my wife with respect and took care of her the right way. I would recommend them to anybody looking for honest work done to there vehicle. Thank you again for your honesty.

Nov 07, 2024

Great guys!! Its hard to find honest mechanics, but here they are!!! Fair on pricing, have worked me in last minute on a couple problems & fixed within hours. Theyre my go-to for any problem.

Nov 07, 2024

Wow!!!! I called Webbs and Bryan was wonderful far as customer service skills. He also said even if I called someone else in the meantime he wouldn’t be butt hurt but just be safe out there but the tone was just generous. Just for that I’m actually going to have them do service on my vehicle so everyone this place is an absolutely guaranteed must!!!!!!!👍🏾💯

Aug 07, 2024

This auto shop was amazing for us. While driving through Tennessee on our way to vacation, our water pump went out. They treated us like family! They were willing to do almost anything to help get us back on the road as quickly as possible. I can’t recommend this place more! Brian was great! But the whole staff was there to take care of us. Thank you, Brian and colleagues!

Aug 07, 2024

Wish I could give them ten stars! BEST place to get your vehicle serviced in Knox. Incredibly reasonable pricing. Super friendly, knowledgeable staff. Webb's is excellent with communication and helping you better understand your vehicle. They won't try to sell you on something you don't need. As a female, I am so grateful to have found a place I can wholeheartedly trust!!

Jul 07, 2024

I am very very pleased with the service I got. Very quick, dependable, honest and reasonable priced and very very nice place. He did not try to sell me anything else told something’s I needed to do but it wouldn’t hurt my vehicle. I will definitely be going back with anything else I need

Jun 07, 2024

Great service and nice people. I will be bring my jeep back here.

May 07, 2024

This place always does a fine job servicing our sons Car . Good people and very reasonable pricing.

May 07, 2024

We were from out of town and they went above and beyond to help us. Thank you so much.

May 07, 2024

Webb's did an amazing Job the fixed my thermostat housing after I was told it was my water pump by a certain Terrible "lenoir city dealership" that sells my vehicle and I'm not gonna say the name of the dealership but Webb's was Very honest and fast and saved me over $1000.00 compared to what the Ram dealership told me. Will bring my vehicle to them from now on!

May 07, 2024

Webb's is a great place for car repair!!!

Apr 07, 2024

I'm very impressed with this place! They did great work! Didn't try to over sell me anything I didn't need!! They were very forward about everything up front! Great customer service! I can't rave enough about them!! Fantastic job!! You have earned my continued business for all my vehicles!!

Apr 07, 2024

Should be called Webbs Complete Oil Change instead. They can’t seem to fix anything on an actual car, but will find the best ways to over charge for services anyway. Rubbish

Apr 07, 2024

Execellent, quick service. Had my breaks done here. They were very quick and reasonably priced. Definitely would recommend.

Apr 07, 2024

The best staff and service, hands down. I highly recommend.

Apr 07, 2024

Wait time was a little long but the cost was minimal and the service good.

Mar 07, 2024

Did a great job , got it done for me same day knowing it was my only vehicle, friendly , and a nice honest fair price..

Feb 07, 2024

Brian and Mike are on the level and go above and beyond to make sure the customer is satisfied. They have great mechanics and I am thrilled to have my car running so well!!!! Kudos to the staff!!!!!!!!!!!

Feb 07, 2024

Brian was phenomenal and kept me updated on the status of my car daily. Given the ice storm, they still had me up and running within 24 hours. Very professional, responsive, and timely. I will be back and recommending all my friends go there for their car needs.

Feb 07, 2024

Great honest people

Feb 07, 2024

I am extremely impressed with my entire experience I received at Webbs. I needed to get my car in somewhere with short notice due to an upcoming road trip, I felt it was pretty urgent because I thought I was needing all new brakes & rotors. I blindly called them on a Wednesday after finding them on Google and they got me in that Friday. Then when I got there I hit them with a detailed list of everything I wanted checked and specific instructions on the type of oil, etc. When they called me to talk after looking over my car they not only remembered everything specific I had asked of them, but they let me know I didn’t need new brakes after all. They could have easily replaced my brakes then and there (knowing I dropped my car off with that intention), charged me the $1000 it probably would’ve cost and I would have never known. I walked out of there spending under $200 but preparing to spend $1000. These are honest guys with great communication and attention to detail who really know cars, and I don’t feel like you can ask for anything more out of an auto shop. Thanks Brian & staff!

Feb 07, 2024

I called a few places to have my car looked at because it was making a scrubbing noise. They saw me the same day and we're very helpful. Very friendly and concerned staff! Helped me figure out what was wrong with my car at no charge. Thank you for your help. Definitely recommend!

Feb 07, 2024

I called around to a few shops and this one was the first one to say that they could take a look at my Jeep. They called me almost every day that they had it. They let me know the status of it and ask for approval for any work that they did. Excellent bunch of guys that did some excellent work! I would highly recommend them and I see why they are such highly rated on here! Edit: took my wife's accord in for a water pump. I thought it would take a day or two. They got it done same day and it is running perfectly!

Feb 07, 2024

I've brought my car here at least 3 times now and they are super friendly, very professional, and the prices are great. Honest people. I'll definitely keep coming here.

Feb 07, 2024

I’ve been going to Webb’s for awhile now as well as the rest of my family and they are great. Any time I’ve had any car issues I give them a call and they always get me in as soon as possible, most of the time it’s the same day. Unlike most car places, Webbs has extremely reasonable pricing and will break down the cost to you so you have no surprise charges for anything. They also are very good about explaining things about my car to me in terms I can understand and never make me feel stupid about it. I fully trust them with anything involving my car. Overall, Webbs is fantastic and I recommend them to everyone I know! I never write reviews but they seriously are the best place around!

Feb 07, 2024

My car works again. Woohoo!!

Feb 07, 2024

My ex had the radiator and a belt replaced and the price was reasonable. The people that own and work here are Animal Friendly

Feb 07, 2024

Not very helpful lift a woman stranded in a public parking lot 😉 seems to me there all about the money!

Feb 07, 2024

Nothing is scarier than our daughter in law and 4 year old grandson breaking down on their trip home from GA to MI in N. Knoxville, where we know no one. Paul quickly calmed this mom down. He was so patient and concerned that I sent our DIL his way. It was the alternator that needed replacing. They knew how frantic I was to make sure she could get home tonight, and it happened. Thank you for going over and beyond for the safety of our two while our son (hubby/father) is located in Kuwait with the Army. You guys are/were wonderful!! Please give Webb's Complete Auto Care your business to help me thank them!!

Feb 07, 2024

Very fast

Feb 07, 2024

Watch out. These guys will absolutely try to take your wallet for a ride. They'll give you great service the first time or two, and then look for every opportunity to upcharge you and try to trick you into spending as much money as they can get out of you. First they told me I needed a new transmission. Then they told me I needed to have my valve body replaced. They'll charge you $110 for a diagnostic procedure and then not do the diagnostic properly. Do not trust webb's complete auto care, find a different shop. I'm never coming here again.

Feb 07, 2024

Website does a great job! Honest work at an honest price. Couldn't ask for more.

Feb 07, 2024

Wonderful. While Traveling from South Carolina to Wisconsin we had a tire rapidly going flat! Pulled into their lot, they quickly got it up off the tire so it wouldn’t ruin it. All the mechanics were busy, so he said he would fix it, and he did!!!! In less than an hour and $26 we were back on the road.

Feb 07, 2024

put a transmission in my fathers van. ripped him off to say the least. they absolutely do not care. bunch of grimy people.