Wayne's Garage Inc.

Feb 02, 2025

Neighborhood garage, they do good work but are on the expensive side

Jan 30, 2025

I’m obsessed with Wayne’s Garage and tell everyone in West Philly to go here! I go here every year for inspection and throughout the year for maintenance and they have never steered me wrong. They care about me, my car, and they really care about the quality of their work. On top of it all, the people I’ve interacted with are hilarious and very kind :)

Jan 30, 2025

Took my car here to get inspected. I had bought it the day before. It is an older car in great condition with 35,000 miles on it. Wayne's told me I would need close to $2,000 in repairs to pass inspection. Took it somewhere else and paid a couple hundred dollars to fix simple repairs (gas cap replacement, new windshield wipers). The worst part was how mean and condescending the bald guy was to me. Before even looking at the car, the guy started laying into me, telling me I had bought a lemon, that the car wasn't worth $1000, that I had been scammed, etc, just based on seeing that my car was older. I've now driven the car for thousands of miles without issue. It's the best car I've ever owned.

Jan 06, 2025

AVOID THIS PLACE UNLESS YOU WANT TO GET UPCHARGED AND LIED TO ABOUT AN ISSUE!!!! I hate giving bad reviews, but I feel it's important to warn others. I was thankful they got me in and appreciated it. I was also happy about the time it took. However, that does not give them a pass on the outrageous amount they charged me for wiper blades when I didn't need them, and I am 100% sure of that!! My wiper blades were totally fine when I pulled in there. They call and tell me all the blades need to be replaced. The chance of all 3 blades being bad and me not knowing it is not possible. It's also highly unlikely that all 3 blades just happen to fail at the same time. They were looking for a way to make extra money, and they found it. If I didn't have them change them, they said i failed inspection, then I would have to get re-inspected. They try to blame it all on PA laws to get by with this. I don't have an issue with PA laws, I have an issue with the mechanic lying about it. They charged $100 for 3 wiper blades and to install them. That is insane!!!! Then, say well Subaru charges $36 a blade. Well, most people aren't crazy enough to have the dealer change them. They will respond to this and say, " Well, it's PA law they have to be working." I don't have an issue with having to have working wiper blades, I have an issue of them lying about all 3 of them failing when they were perfectly fine when I went there. Did they take a cloth to the blade to see if maybe something was stuck under them? No, they didn't. Supposedly, they left a streak, and they failed them immediately. All 3 of them. They were looking for things to make money on. Nobody charges $100 for 3 wiper blades and install, except maybe a dealership. How i know they lied about all 3 being bad was the owner said. " Well, we usually don't just replace one blade." They didn't give me the option to have the supposed bad blade changed, nope, changed all 3 to suck out as much money as they could. There was not a bad blade, let alone 3 of them, and I know that. So my suggestion is to find a shop with integrity!!! They will respond with some bogus excuse, and it will just be that an excuse. No way all 3 blades failed. If it's their policy to change all 3 regardless, then they need to stipulate that. Again, my wiper blades were perfectly fine.

Jan 06, 2025

The absolute WORST mechanic shop. The people who work there are not friendly, they’re overpriced, and their hours don’t make sense for people who work m-f. I brought my car in for just getting my turn signal and brake light fixed (quoted two lights at $75, ended up spending $95 for three light bulbs)- they turned my driving lights on and killed the battery and then after too much bad communication, they jumped my car and parked on the street. Turns out they parked it in a temporary no parking zone and I almost got a ticket. Literally the worst mechanic experience I have ever had. AVOID this place.

Nov 06, 2024

I am fully satisfied Thay are good and quality work.

Oct 06, 2024

Answered the phone without saying anything, no introduction or greeting. Then wouldn’t even look at my mustang I wanted to bring by. I needed the brakes looked out but he said he didn’t even want to look at it and give me an estimate, and definitely didn’t want to work on it. Crazy to me that they wouldn’t even look at it just bc it had high mileage.

Oct 06, 2024

Excellent customer service, personable care, quick turn around time, trustworthy people. Thank you Wayne and team for helping me out when I really needed it - I appreciate your patience and thank you for answering all of my questions. Will be back next time I have any issues with my car

Oct 06, 2024

The people I spoke to were very friendly and had overall great customer service; able to squeeze me in quickly. However, I wouldn’t recommend this shop if you have a Subaru. I had an oil change done and brought it back a couple days later for a continuous noise. They said the mechanic had put too much oil in, and they rectified the situation by not charging me for the time it took to check it out, which I appreciated. I had them do my differentials the same day, and they said I only had 1 differential so I paid for 1. The noise persisted, and the botched oil change left a sour taste in my mouth, so I ended up going to the dealer for a look. They said I needed new hub assemblies and bushings in all my wheels, with a video of my car as evidence. I was astounded as I could clearly see from the video what my car needed, and apparently the mechanic at Wayne’s saw there was too much oil and left it at that without checking the wheels. On top of that, I told the dealer that I just had my 1 differential done, and he was surprised I said that because there are actually two, the front one is built into the transmission. They are a fair shop in price and front counter service, but I think the mechanics need more training in Subarus. Thanks for providing as best of service that you could, but I’ll need to go to the dealer from now on.

Sep 06, 2024

Wayne provided excellent service as always. My repairs with his shop are not as inexpensive as some of the national chains or other local shops, but I have never had an issue with the quality and reliability of their work. Recently he had a part come in and tested it before installing the part, even though it delayed the completion of the job, other shops would have installed the part, and then I'd had to come back and try to get another shop to fix an issue caused by a defective part. I highly recommend Wayne's shop.

Sep 06, 2024

Dropped the car off for inspection in the morning and received a call less than an hour later that it was done. Amazing. Thanks

Sep 06, 2024

This place is amazing! I took my first car (used) for a general check up and in two hours the car was ready and with the state inspection sticker! I am definitely taking my car again to Wayne’s Garage.

Sep 06, 2024

Wayne's has been my go-to garage for years of oil changes, inspections and the occasional fix. The work is efficient, communication is good, and my overall experience has been very positive. Mike & co. demonstrate that they know and value their customers.

Aug 06, 2024

Always professional, responsive and helpful in the various car needs for our family.

Aug 06, 2024

I called to inquire about an inspection, and they were able to find time for me the same day. Friendly, straightforward, and timely, I will be returning for future maintenance.

Aug 06, 2024

The guys at Wayne's are very nice. I didn't feel hassled and they gave a reasonable estimate on the repairs I needed for my car. Looking forward to my next visit. Keep in mind it's by appointment only.

Aug 06, 2024

This my second time at Wayne’s and it was an amazing experience. Wayne and Mike is so friendly and make me feel comfortable while I wait. The job is done and done correctly. I recommend this guys for your auto needs

Aug 06, 2024

quality professional services

Aug 06, 2024

sad I have to review since they seemed decent but wouldn’t pass my state inspection for my 2020 corolla and said I needed $2100 worth of repairs then I went to the Toyota dealership the same day and they passed me with nothing needed, I wouldn’t review if they didn’t try to steal so much from me…

Jul 06, 2024

This was my first time visiting this shop and when it comes to my vehicle I’m very particular and hard to please. I must say the customer service was genuine, the work done I am very pleased

Jun 06, 2024

Excellent communication; professional service.

Jun 06, 2024

I have had really good experiences here over the past few years. Mike and Wayne are straightforward and take great pride in the business. It can be expensive for things beyond oil changes and inspection, but you get what you pay for and it’s obvious they keep great mechanics on staff - they have never tried to upcharge me or exaggerate a problem, they always do quality work, and they were willing to work with me to figure out payment when some labor-intensive parts had to be replaced in my older car. I trust them!

Jun 06, 2024

I went for an emissions check and brake service originally and now go back regularly for oil changes and maintenance. Wayne and Mike were very helpful, the service was done quick, and a super convenient location. This is my fifth or sixth time with them, and I Will be back.

Jun 06, 2024

Would not trust them to change a tire let alone fix a car

May 06, 2024

Another 5 stars for this wonderful neighborhood garage! How nice to have reliable, expert care that doesn’t break the bank! We highly appreciate and recommend Wayne’s Garage!

May 06, 2024

Easy and efficient scheduling. Great location close to Clark Park. Great communication. Had my annual PA safety and emission test completed as promised.

May 06, 2024

My only go to mechanic for all mine needs for my van! Fast decision attention to detail and very economical! The best in University city Pa

May 06, 2024

Professional, friendly, competitive pricing, quick turnaround- it's little wonder this has become my go-to local shop!

May 06, 2024

Quick, efficient and friendly service... have used Waynes for 30 years, always good service!

Apr 06, 2024

I had a great experience with Wayne's Garage. Also, this is the first time I have ever brought my car to a shop and they didn't call me mid-way through the maintenance to tell me about a bunch of unexpected fixes I would need to make which would be costly. That makes me trust Wayne's a lot more, knowing they're not just upcharging you on something every time you bring it in. Will definitely be going to Wayne's garage for our regular maintenance. Thanks!

Apr 06, 2024

I never had a problem going there nor calling for me. I like their service and positive attitudes plus they're sufficient on the work at hand....

Apr 06, 2024

The work was done quickly and I got a call as soon as it was finished. This was for routine maintenance. No need to go to the Toyota dealer, Wayne's is more convenient and very efficient.

Apr 06, 2024

These guys are the best in the area. They are always very accommodating and will do everything to give you the best service that your car needs.

Apr 06, 2024

Went because my engine service light came on. My mechanic was out. So I came here since it was close. They checked it and said it was my mass flow sensor. Literally the next day it turned it again. I called them to let them know about it. He told me to bring it back and they will do the diagnostic for free but if it needs to be fixed, I'll have to pay. So when I went in to let him know I was there. He seems irritated I brought the car back and just kept saying ok. I paid these people close to $800 dollars on a part that didn't even need to be fix. My mechanic called me told me not to give them my car and to go to him. The problem wasn't even the sensor, it was the value that pushes the oil into the engine it was "blocked" and not working. I shouldn't have to pay again when y'all didn't even fix the damn problem.