Waters Automotive

Oct 06, 2024

Nothing like a little excitement to spice up a vacation. Sunday, as we rounded the rotary in Orleans, the tire pressure light went on. From there, it’s about 30-40 minutes to Provincetown. Monday morning we asked about an auto repair place and the front desk guy suggested one that had also I found. Drove to the local gas station to pump the tire and then to the car shop. They don’t deal in tires, but recommended one place about 4 miles away. Pressure looked good so I drove there. Sprayed the tire with solution to see where it was coming from. Leak in the sidewall of my tire. Guy ordered new tire and filled the tire up until new one came in today. Filled up last night at 6:30 and it was completely flat by the time we went to bed. Because it’s a hybrid car, there’s no spare tire, just a sealant/compressor doohicky. I researched more and found that you can also use the compressor as air without using the sealant. That got me enough air to make it to the auto shop. Grateful for Waters Auto Shop in Truro. You can’t find a better place than this.

Oct 06, 2024

On our way to Provincetown last Sunday we ran over something that looked like a small ceramic straw. It pierced the tire which went flat in moments. AAA swapped it out for the spare. Monday morning we went to Waters, where they were able to patch the tire, swap it back, torque it properly, and send us on our way for $25! They totally saved our vacation and have our thanks!

Oct 06, 2024

great guy's,,..also girl boss at desk..keeping these guys in line,,,thank you for great service...2002 Firebird tailight repait,,,thank you again

Sep 06, 2024

Just found a nail in my tire. Waters confirmed over the phone they could take a look, got it fixed quick, only $25. Great service!

Sep 06, 2024

Went in on a busy summer day with a part to see if they could push out a stuck bearing from a hub. (It was basically fused together) Josh was nice enough to stop everything he was doing and within 20 minutes I was on my way. I really appreciate honest mechanics who are fair, make time even when sometimes it’s not convenient for them. I asked him how much and I won’t say (out of respect) but it was so low. I paid him what I thought was fair for basically an emergency situation since I needed the car fixed to work that weekend. I explained that to him and he didn’t have to make time (much less immediately) but he did. Solid guy, runs a good shop.

Sep 06, 2024

Wow. These guys are great. Terrific service, no wait, and friendly and helpful as hell. who could ask for anything more?

Jun 06, 2024

Great mechanic! We were in a bind and they helped us out. Good people, skilled autoworkers, fair prices. Couldn't ask for more.

Jun 06, 2024

Great service, Josh is wonderful.

Apr 06, 2024

Josh Waters is A #1 with me. Always willing to listen, help and He's a great guy!

Feb 06, 2024

Good service. They fit me in the schedule quickly.

Feb 06, 2024

I stopped by to check an axel seal leak, he got under it and checked the differential oil level and assured me it was ok for now to get home. Appreciate it guys!

Feb 06, 2024

I went on to make an appointment but he took a look on the spot, told me he couldn't make the repair, directed me to the manufacturer and chanrged me $0 for his time.

Feb 06, 2024

Josh and Alexis are super nice and removed a nail and plugged my tire in less than 15 minutes. So grateful!

Feb 06, 2024

Josh offered us authentic and exceptional service! Highly recommend.

Feb 06, 2024

Local family business. Reasonably priced and honest. Josh is a very honest mechanic that knows his trade. Alexis from the office was great at communicating with me. I will be bringing all of my cars here for any service needs.

Feb 06, 2024

Needed my front rotors removed, they were rusted onto the hub, Josh got them off💙💕👍✅ I tried for 4 hours to remove the driver side rotor, this normally takes me 15 minutes. Needless to say he preformed a miracle. I had tried everything but a torch.

Feb 06, 2024

On a recent visit to the Cape, I picked up a drywall screw in one of my tires. I pulled in to Waters Automotive, hoping they might be able to help me sometime that day. I was met by an friendly serviceman who fixed the tire - immediately. I don’t think I was on the property more than ten minutes. What’s more, the repair charge was minimal. Through the years I have used this garage two or three other times when car trouble has occurred during my stay. Every experience has been the same: courteous, reliable service - and a very reasonable fee. A business in a vacation area could easily overcharge obvious tourists such as myself - but in my experience this establishment never has. Thank you, Waters Automotive, for “saving” yet another Cape vacation.

Feb 06, 2024

Vacationing on the Cape when I found myself with a punctured tire (though I couldn’t see anything). Based on the reviews I pulled in here and everyone I encountered was extremely helpful and friendly. The tire was taken care of and I was back on the road within 15 mins of pulling in. Highly reasonable pricing, can’t thank them enough for making a crummy situation disappear quickly!

Feb 06, 2023

Great friendly service Needed help while on vacation and Josh was very accommodating

Feb 06, 2023

Great staff.

Feb 06, 2023

Just a small repair but quickly and cheaply done. Counter service was friendly.

Feb 06, 2023

Quick fast easy!!! Owner made us feel welcome and REALLY knows his craft!!! Awesome!!!

Feb 06, 2023

Where do I start? Every time I've had a problem they've always taken care of it. No matter the size, The problem is always resolved. Always courteous and professional and get the job done right at a fair price.

Feb 06, 2022

Always great.

Feb 06, 2022

Great guy. TPMS light was on. Checked my tires, no charge.

Feb 06, 2022

Great service, professional business!

Feb 06, 2022

Josh and team are always INCREDIBLY helpful. They go above and beyond to help me every time. I'm delighted and amazed with the help they've given me.

Feb 06, 2022

Knowledgeable & fair pricing

Feb 06, 2022

These guys rock! I was nervous about driving back to Maine pulling a camper with a slow leak in one of my truck tires. These guys had me in and out in less than 15 minutes good to go!

Feb 06, 2022

Unbelievable service. Josh is genuinely a nice guy and a skilled mechanic. He is reasonable and professional, and I am very happy with my whole experience there.

Feb 06, 2021

Always very fair. Excellent work. Great customer service