Waterloo Auto Service

Feb 05, 2025

They shorted me half a quart of oil.

Jan 07, 2025

Nice local place with great prices. Needed a patch from a screw in my tire and this place was much more reasonable and efficient.

Dec 07, 2024

Expressed to the man servicing my van how difficult the air filter cover is. He told me no worries and then when I got home I had to put the air filter cover back on and my lid to my washer fluid is missing. Will not be returning.

Dec 07, 2024

I have taken my car to many places. Waterloo Auto service is the number one place very honest people they will be honest and tell you what needs to be done I will definitely be coming back every time with my car there now.

Nov 07, 2024

Excellent service. As someone who normally changes my oil myself, having these guys do it makes me think I wont change my oil myself anymore. They were quick and fast, It took maybe 20 minutes! I'm impressed. I will be back.

Aug 07, 2024

My name is Mark and I could not be more pleased with Tony and his crew, period. I had an AC fan unit replaced a few weeks ago, felt a little rattle in the wheel while driving. Stopped by for an oil change and mentioned it to Tony, looked at it and asked if I could leave it there to be replaced. Guys spent hours on this unit and went with a different brand and when I asked Tony if I owed anything he stated. “Nope, we stand by our work and what we do for our customers.” That my friends is something you do not see anywhere in today’s businesses!! Thank you for taking care of our vehicles.

Mar 07, 2024

My brother's leaky tire was fixed quickly and at an affordable price at this well-kept and professional service center. I plan to use it again in the future.

Feb 07, 2024

Buyer Beware! Shady company. My grandfather was kind enough to help me fix my car that had been overheating (I was thinking it may have been head gasket). Took it in, they looked it over and said replacing water pump and few other things should fix it. $2000 later I got my car back. It ran for a day before it overheated again. So we take it back, just for them to say “Oh yeah, the head gasket is cracked.” My sweet old grandpa was taken advantage of. Do not trust this company to “fix” your car. If we tell them the car keeps overheating one of the FIRST things they should check is the head gasket. Instead this company decided to withhold that information so they could charge my grandpa $2000 for “repairs” that actually didn’t fix anything.

Feb 07, 2024

Called to get break pads changed. "We don't do JUST break pads and I seriously doubt you'll find anybody that does" I then call Hibdons literally right after and whatdya know...they'll do it. 😆

Feb 07, 2024

Seem a little shady. Told me the oil change would be around $60. Bill was $80.

Feb 07, 2024

The guys are lights out fast and knowledgeable. If you need new tires, buy them online, have them delivered to your home and take them to Waterloo Auto Service to get mounted, balanced and installed. I have never had to wait. They always take awesome care of my vehicle.

Feb 07, 2023

Best prices around friendly staff

Feb 07, 2023

Fantastic service, got taken care of same day. Extremely helpful and explained the issue with my car in great detail. These guys are great and not your typical scam auto service. Will definitely be using them again.

Feb 07, 2023

I used this shop twice now. Both times they were fast, friendly, and fixed the issue the first time.

Feb 07, 2023

In a hurry and need an oil change that won't break the bank? Waterloo Auto Service is the place to go. Fast and friendly service.

Feb 07, 2023

Sadly I thought this place was different! However, the other day proved me wrong! The first time we visited the people there were friendly and talking constantly about all the different repairs and services they offer. This time was completely different sent my grandson up there because I thought he would be able to get the oil change he needed and would be treated with respect. The people there were not only rude to him, but flat out ugly and their attitudes were disappointing!! All they had to do was take a pair of vice grips take out the plug and replace it with a new one! Simple easy peasy fix! But instead they decided to disrespect my grandson and simply refuse service, to talk to him and to talk to anyone else! We were not rude to you so why were you rude to him?! Just opened the bay door and waved him away! Your sign and independently owned atmosphere does NOT match your attitudes! Thank goodness we were able to find a place that knew what they were doing and got the job done, and they were very friendly!! Will never return to this over rated "Jiffy Lube"!

Feb 07, 2023

The guys did great job on my truck had it back in two hours very reasonable price thank you guys Toni and Dwayne Patton

Feb 07, 2023

They got to my Jeep and fixed the leak. Very nice and informative. They also fixed my check engine light, and replaced my egr valve. Definitely would recommend.

Feb 07, 2023

This shop has customer service figured out, which made the unexpected short to our ac compressor a walk in the park. As expected any mom juggling 3 kids and their ac just stops working one august evening- you panic. I took a gamble based off Google reviews, and I won. Something I don’t always get at the blackjack table. I found my repair reasonably priced, handled in a timely manner, and done right the first time. So needless to say - but! I will definitely be back. Thanks Chris!

Feb 07, 2022

These guys were so awkward and rude. They barely spoke at all. This is not a place that I want to spend my money. I wasn’t impressed by their work. Seems like they should have better attitudes and working skills

Feb 07, 2022

Fixed my a/c quick i highly recommend them

Feb 07, 2022

Great job! Diagnosed and repaired the water pump on my dodge ram truck same day. On a Saturday, no less. Quick and accurate. Would recommend!

Feb 07, 2022

Great place to get a quality oil change when quality products are needed and knowledgeable staff thus is place to go. All of my vehicles go here…

Feb 07, 2022

Great. Fast. Courteous

Feb 07, 2022

I was replacing suspension bushings on an older German car, and had trouble removing the two largest ones. I asked Tony for help, and he removed the old bushings and pressed in the new ones in under an hour and at a fair price. I would not hesitate to take my vehicles to Tony for the routine things like oil/fluid changes and brake replacement. He has a LOT of experience.

Feb 07, 2022

Quoted me a cost to change the oil on my wife’s vehicle, then when she went in to have it done he charged her $30 more than he quoted me. Weak and dishonest.

Feb 07, 2022

These guys are great. Here it is a holiday weekend and my wife got a flat. They were able to patch her tire quickly and for a very reasonable price. Very friendly guys too.

Feb 07, 2022

These guys were able to change out a u-joint on my truck the same day I called. Everybody else said it would be one to two weeks before they could see me and wouldn’t even guarantee a fix. How weird is that? Once they had my truck, it took them less than four hours to get the part and install it. Way amazing!! I have also taken two other vehicles back to them for oil changes and a tire rotation. They use Amsoil; my oil of choice for over 15 years. Very nice. Highly recommend these guys. Thanks gents!!

Feb 07, 2021

Fast, friendly service. I trust this crew to help me keep my Hoopdee running safe and efficient.

Feb 07, 2021

Great place & price will be going back

Feb 07, 2021

Great work at a fair price. Highly recommend

Feb 07, 2021

I have always been leery of mechanics having had a few that really did me dirty. Since we moved nearby 17 years ago, I have gone to Tony's shop with all my cars. He is honest and professional and someone I can trust. He keeps me apprised of what is going on with my car and has exceptionally fair prices. I am a customer for life.

Feb 07, 2021

I have been going to these guys for the past four or five years and Tony has always been a huge help. Automotive repair is so subjective these days and usually not treated fairly but I promise you these guys do the best they can to make sure they take care of your auto problems and oil changes at a fair price. I hope to never see a dealership for maintenance ever again.

Feb 07, 2021

They noticed my tire being low and took the initiative to repair the tire with a patch. In doing that, they saw the sensor error message and brought it to my attention. It was a lot more serious than I had thought and I had experienced rough starts, which were warning signs. The part was reasonably priced and they're efficient and polite. I'd recommend them to anyone!

Feb 07, 2021

Very attentive, quick service, and reasonable prices.

Feb 07, 2021

Very nice facility, great service. I plan on coming back every 3,000 miles!

Feb 07, 2021

Waterloo Auto Service is great! Will return again the next time I have any issues with my car, They always take care of the problem quickly and I know it will be done right!