Walter's Mercedes-Benz Van Center Service Department

Jan 23, 2025

MB Van Center in Riverside is great. Brennan Ruiz has helped me on both visits. He greets you as you pull in, assess the vehicle and gets your order entered quickly. He has been good at communicating and the service is fast and efficient. I highly recommend this business.

Jan 09, 2025

Ramces in the service department was able to get my issue fixed immediately and it was a very easy process. Best looking service department I have been to. Seems very organized and clean. I will be returning for sure.

Jan 09, 2025

Took our RV in for our first Mercedes-Benz service. Service advisor Brennan Ruiz was very helpful and made my first experience very easy!

Jan 06, 2025

But, upon further conversation it was decided that full vehicle inspection would be best option. He sent inspection findings for my review with service recommendations. Thanks, Ramces

Jan 06, 2025

Ramces rodriguez help me , and got me out quick. Best service ever!!!!

Jan 06, 2025

Very helpful and put my van as a priority! Thank you Ramces Rodriguez for the great service!

Jan 06, 2025

As always Great customer service at Walter’s Mercedes , very knowledgeable I got assisted today by Ramces Rodriguez and was really helpful and saving me lots of time.

Jan 06, 2025

Ramces Rodriguez , was very helpful and professional helping me with my work van brakes serviced . Highly recommend

Jan 06, 2025

Ramces provided excellent service.

Jan 06, 2025

Ramces was amazing and so pleasant to work with.

Jan 06, 2025

We have bought numerous vehicles from the Walters auto group approximately 12 since 1995 from Mercedes sedans to Audi’s to *Now sprinter vans we would never go anywhere else outstanding service professionalism Our families never had a bad experience from sales to finance to service Dept , to even lot tenders 👍👍👍

Dec 06, 2024

Brennan Ruiz is Mercedes. He is the ideal representative of the company when you want to demonstrate quality and customer service. The appointment process was very easy got in quickly. The issues were addressed immediately and thoroughly. Communication was outstanding. I am very pleased with the level of care and professionalism I experienced. Thank you.

Dec 06, 2024

Great place to service our companies Sprinter Van. Ramces was a pleasure to deal with when checking in and getting our service done. Will continue to bring our van here.

Dec 06, 2024

I had an excellent experience with my sprinter's advisor, Ramses Rodriguez, who provided exceptional care during my service. Thank you, Ramses!

Dec 06, 2024

Races is really good on what he is doing, and he made it happen just in one day. Great job.,

Dec 06, 2024

Took my van 2 days for a service. Went on the third day they didn’t even look at it. Time is money and my time was wasted.

Nov 06, 2024

Best experience with Ramces Rodriguez from the bobadilla family! Thank u guys

Nov 06, 2024

Brennan and Ramces I had very difficult problem and they never left me alone. Straight forward information . The best Mercedes Sprinter in California and super adorable. I pay more to fix my Chevy car . Very happy .thank you Guys . Thank you Walter Mercedes Sprinter Riverside.🙏

Nov 06, 2024

Excelente comunicacion y atencion de Ramces Rodriguez..

Nov 06, 2024

Excellent service. Ramses and Brennan are always ready to help. Thank you!!

Nov 06, 2024

First time bringing in my Sprinter RV at Walter’s . Ramces Rodrigues was my service advisor . He provided excellent service as well as prompt service recovery when I had to bring my vehicle a second time . He promptly took care of the problem & fixed it . He is an asset to the company !

Nov 06, 2024

Friendly, fast service...👍👍

Nov 06, 2024

Great customer service Ramces was really helpfull and professional He made it a smooth service

Nov 06, 2024

Great service, Thanks Ramces for the efficient care!

Nov 06, 2024

Mercedes Walter in Riverside has a great service department. They respond quickly and are generally proactive in communicating updates regarding my vehicle. They always wash my van too.

Nov 06, 2024

My service advisor was great, kind and he went out of his way to help me out . So the least I can do for his kindness is leave him a 5 star review. However … the service part let’s just say I would leave a 1 star, Mercedes Benz did not meet my expectation.

Nov 06, 2024

Ramces Rodriguez Fast and easy service So helpful

Nov 06, 2024

Ramces Rodriguez was very helpful and got me on the road right away, would highly recommend coming back

Nov 06, 2024

Ramces handled my situation well. I am a demanding customer and ge never lost patience. Van was repaired in a timely manner as well. My experience restored a little faith back in my mercedes sprinter

Nov 06, 2024

Ramces is the best ever. Quick and fast service

Nov 06, 2024

Ramces was super attentive and helped me get in and out in a quickness. Thank you!

Oct 06, 2024

Brennan Ruiz did a great job handling my Sprinter service.

Oct 06, 2024

Brennan Ruiz knowledge and experience is like a professionally trained Soldier. He assistanted me without breaking a sweat. He definitely represents Walters Mercedes Benz Sprinter well and hopefully is recognized for his exceptional talents. He has submitted a claim case for me for the damages Forest River has caused to my Sprinter Chasey. Thank you so very much Brennan, supporting service department director, and General Manager Edwin- all the best - until we meet again! God speed to All!! Respectfully, Arthur Swingler 2022 Forest River Sunseeker RV on a Sprinter 3500 Chasey

Oct 06, 2024

Mr. Ramses give me an excellent customer service I’m very happy with the great customer service thank you

Oct 06, 2024

Ramces helped me out. Great service

Oct 06, 2024

Ramces is cool, very helpful!!

Oct 06, 2024

Thanks for such fast great service, Ramces!