Walmart Auto Care Centers

Jan 31, 2025

Have you ever wondered what happened to the 2.0 GPA kids in highschool? The ones who sit at the back laughing and giggling instead of paying attention. Well, they end up working at Walmart auto care center. These people are so oblivious, zero awareness or sense of urgency. Customer service? Non existent. It’s honestly impressive how people like this function in our society. They couldn’t care less about their customers. They work at a snails pace because they’re all too busy giggling and laughing in the back. Seriously, I cannot emphasize how slow they are. Even when it’s not busy an oil change takes 2-3 hours minimum. You might as well do it yourself at that point. They provide zero updates, don’t know what’s going on, half of them don’t even speak English.

Jan 31, 2025

I don't know why they charged me $9 more than 3 months ago. They put the wrong sticker on me, it wasn't the correct one. I wonder: what if I had trusted that information?

Jan 24, 2025

Avoid purchasing road hazard protection. They charge you extra fees when a warranty coverage is needed which turns out to be almost the same as buying a new tire. The staff even refused to honor Walmart warrant bought at another location. I had to show them the receipt and speak to their manager before they did any work. Very disappointed with their service.

Dec 07, 2024

I came in to potentially get an oil change— I just needed someone to check my oil levels first. Angel helped me right away, despite there being a wait. He even filled up my tires. I definitely didn’t come here for excellent customer service, but I feel like that’s what I got. Thank you Angel!

Dec 07, 2024

I just came into get an oil change .I waited an hour before I was asked where my keys 🔑 to my car.Not only that Angel if he gave Me his real name has some sort of short Man complex he was extremely rude and aggressive

Sep 07, 2024

I had an appointment and an hour after shopping I come back and the car hasn’t been looked at, at all. Service tech told me 30 min. They said they forgot about it. Check reviews before bringing your car in.

Jul 07, 2024

Worst service ever! Was told they had my tire in stock. Gave them my keys waited 3hrs for them to tell me they don’t have the tire in stock! Don’t waste your time here I came for convenience and it was a big mistake. 3hrs wasted! The employees are clueless and barely speak English!

Mar 07, 2024

It was great, no problems, got right in and only took 30 minutes.

Mar 07, 2024

Time wasters Have lots of excuses not to do work I have Walmart tires and just want rotating and the guy suddenly went out and came back and said this is unsafe to work on these tires As if he was ready to make excuses not to do work I think better get rid if these people who don’t want to work.

Mar 07, 2024

Verdaderamente satisfecho de la atención prestado y el servicio otorgado

Feb 07, 2024

Absolutely wonderful experience in Walmart auto care in frisco , Tx on eldorado parkway .. my contact mr. Christian made it a more enhanced customer experience for getting my car battery replaced ..

Feb 07, 2024

First of all I came in on a Monday because on super bowl Sunday every place was packed. These guys were courteous and extremely fast that is literally the fastest oil change I've ever seen and they did everything! Not to mention they even reset the Chevy Silverado oil change indicator which no other shop ever does! Thank you for exceptional work today!

Feb 07, 2024

I’ve been to Walmart now for many years and have had zero issues until recently. When asking for a tire balance and rotate, as well as an oil change, they broke my tire sensor and didn’t tighten the screws on my engine guard all the way. The engine guard got loose during my trip to Austin, and I had to call roadside assistance because I couldn’t drive with it dragging across the ground.

Feb 07, 2024

My two front tires were bald and I needed new tires. When checking me in she asked which two tires I told her the front ones but how I know they will place the new ones on the back. She asked if I wanted a tire rotation and I looked at her crazy and said no because everybody knows new tires go on the back. I just figured she didn’t know what she was talking about because she is not a technician. Red flag number 1! When my vehicle was ready I noticed that the tires were on the front. I questioned this and the technician tells me I didn’t request them to go on the back. I’m like if you read anywhere they go on the back! He proceeds to tell me about how we were in Texas and it didn’t matter where they go because we are not in a wet/snowy area! So now I have to go somewhere else and have them rotated. I also asked if he measured the thread on my back tires and he said no. Will definitely be speaking with the manager. Unacceptable! This was the automotive center in the Colony Walmart

Feb 07, 2024

Please don’t go here for tire repairs. There’s money sucking people will force you into buying new tires when it’s a simple fix.

Feb 07, 2024

Really oil change here very quickly and cheap price

Feb 07, 2024

They gave me an estimate of 1 hour to fix my tires and I gave them my number to call for any defects. After over an hour, they didn’t call so I checked the app and it says they put my service on hold with no notification. I had to go up there and they took my car out of service and told me my tires were unfixable (which I understand is not their fault). So I stayed to get it replaced because I had no other ride. But then after 40 mins, they gave me a call saying it’ll be over 1 hour to get it fixed. 3 hours for 1 service is horrible especially when you’re not giving any notifications or calls on what the problem is.

Feb 07, 2024

Unsatisfied customer service. Today morning I went to Walmart auto care center at colony for flat tyre its in front passenger side and employee told me to change driver side tyre is bad he try to change new one I sow he doing wrong work and told him flat tyre is in passenger side he said any way you need to change tyre .. either he didn't look at tyre if he can repair or not.. he was forced me to change tyre so I ask can you repair it he didn't listen me .. so at that time I follow him flat.. Finally I ask him to give my old tyre back .. Am adding my old tyre pics with .. "I dnt know why the employees have an insensitive for changing tyres"...

Feb 07, 2024

Was not happy with service

Feb 07, 2023

Customer service was amazing

Feb 07, 2023

Great customer service and great repairs

Feb 07, 2023

Great customer service and quick service. The price for sintetic oil for our 2015 Nissan Sentra was under $50 — everywhere it was more. They use pennzoil.. I highly recommend this Walmart Automotive Service Shop.

Feb 07, 2023

I would not recommend going to Walmart tire. I came to this place 3 months ago and got all 4 tires replaced for my car. Just recently I discovered, one of the tires had 3 bolts missing. I’ve been driving my car with missing bolts for more than 15 days. I didn’t take my car anywhere else after I got the tires replaced from them. I went to Walmart to discuss this situation with them, and they didn’t accept their fault. Instead, I was told by their employees to go to O’Reilly and buy the bolts and they’ll fix it for me. They expected me to drive my car with 3 missing bolts in a tire. Once I bought the bolts back to Walmart, I asked to speak with the manager. The manager didn’t even bother to come outside to speak with me and instead relayed a message to one of his employees “we will check the camera and will get back to you tomorrow”. It has been 3 weeks now and I’m still waiting to hear back from the manager. The manager's name is David Cortez.

Feb 07, 2023

Turned me away at 6pm when they closed at 7 and all I needed was a tire patch. Ran over to Firestone and they handled it for $30 in 15 min.

Feb 07, 2023

Worst auto experience ever! Just needed a new tire put on my rim. Waited a half hour while they did absolutely nothing. Literally 5 guys walking around playing around, having a good time. Then their boss came out and instructed them to assist with my tire. My car was on the side of the road the whole time. Very disappointed with the employees here

Feb 07, 2022

Excellent and Quick service

Feb 07, 2022

Friendly staff..! Let me know upfront that it’s gonna take time and let me decide if I want to wait or check later. Better than making me wait for hours for a stupid bulb replacement!

Feb 07, 2022

I live right cross the street from this Walmart and I tell you what at least they must be treating their employees right because they are the same ones that been there and they're very knowledgeable and helpful and getting your car in and out

Feb 07, 2022

Ive been to this Walmart several times in the past to get my oil changed , not once have they ever refused me service but today they did , they said they didn't have oil filters for my vehicle and when i went to buy one i saw they had the exact oil filter for my car. This walmarts customer service is very unprofessional refused to give me service and lies to their customers, Very disappointing will not be coming back the employees attitude are terrible and disrespectful as well

Feb 07, 2022

Very fast and helpful. Saved a bunch on my new tires.