Walmart Auto Care Centers

Dec 06, 2024

Worst customer service don’t even acknowledge the customers. They all said they going to lunch with a long line of customers waiting.

Nov 06, 2024

Great warranty, but be prepared to spend a good amount of time here

Sep 06, 2024

Showed up for my tire installation appointment only to find that the staff with exception of Nia and Chandler had called out and they were unable to complete my tire installation. Props to the two that showed up and had to handle the customers who were not able to get the car work done. I returned 1hr later to speak to one of the managers, Justin, who handled the situation apologetically. He is fitting me in before the next "available" time but it's already been over a week that I've had a leaky tire and I travel for work. Walmart needs to do better and something should really be done to make up for the inconvenience!

Aug 06, 2024

Changed all four tires super quickly at a great price. Everyone was very helpful!!

Aug 06, 2024

I got scammed!!! I ordered 4 tires from Walmart to be delivered to their tire center! FedEx tracking showed delivered. But the app showed as delayed. I went to the tire center in person. They said tires here but we don't have time to install it ( short staff) can't even give me another day for an appointment! I said cancel! They said ok they scanned the tires and picked up and told me to use the app for refund. Said thanks and went home to try a refund. Walmart now asking me to return the tires to Walmart we're I NEVER picked up!!! That's NOT ok!!!

Jun 06, 2024

I was having a really bad day but the associates were so helpful and kind. They turned it around. Thank you James, Bri and the rest of the crew.

Apr 06, 2024

Never there are appointments available

Mar 06, 2024

Pretty horrible mechanics. The associate entered my make and model/color of car and the mechanics didn’t bother reading or paying attention to what car they were supposed to put the tire on. Waited well over 3 hours just for them to put my tire on the wrong car. The associate working was nice but these mechanics have got to go! Oh and when my car was done, didn’t bother letting me know. But, it’s Walmart, can’t expect anything positive.

Mar 06, 2024

The customer service from the young man is questionable. You can tell he doesn't like his job. Talks about issues of the job, customers, and coworkers out loud for all to hear. The manager and actual person working on my car are great!! Deserve a raise

Feb 06, 2024

A ways good service.

Feb 06, 2024

Against my better judgement from past experience I purchased a set of tires online via Walmart. I made an appointment to have them mounted and balanced. I arrived at the appointed time and was told they couldn't find my appointment. Fortunately I had the text confirmation. No problem they said. We'll get you right in....45 minutes after my appointed time. On top of that the car vibrates so badly that my daughter's voice was shaking while talking to me on the phone. Now I either have to shell out $100 for someone competent to balance them or take the time and risk going back there and have them try do it correctly. Think I'll go elsewhere. You should too.

Feb 06, 2024

Bought a set of new tires . Fast and friendly service.

Feb 06, 2024

Completed the job but lacked everything bc as I was told, "didn't ask for it." Some consumers don't know and should be informed. Guest service was great. But drove off with issues which returned to have them fix after being told go to a garage instead...have been here all day for 6 hrs. 2/10 I wouldn't return.

Feb 06, 2024

I bought 2 tires from Walmart online and set up an appointment to have them installed. The appointment was from 11 to 12, so I assumed they'd be done by noon. I was wrong! When I dropped the car off it wasn't busy and employees were standing around. After an hour and ten, they still hadn't started working on my car. I asked the one guy who was walking faster than a zombie, why my car wasn't started, and he gave me an attitude. So, I asked why they don't honor their appointments and he said they had to finish the walk-ins ahead of me. So, if you're reading this and thinking about making an appointment, don't bother; it doesn't make a difference. They finally pulled it in at around 12:30 and they had the slowest tech I've ever seen changing the tires. They must get paid by the hour because it took nearly an hour and a half before the car was done. I've had tires installed here several times over the years and it never gets any better. You'd think I'd learn my lesson and stop coming here, but I don't...

Feb 06, 2024

I can’t seem to understand why the lady at the desk made me wait an hour and a half. When I was the first one there I may add. Just to tell me what I needed they didn’t have. Thanks Walmart one best way.

Feb 06, 2024

I only gave one star to be able to leave a review - This location SUCKS !!! Phones don’t work they send text telling you to call them knowing there phones don’t work - and then act stupid when you come in upset - the last several times I’ve gone there for oil change and tire rotation ( which I brought from them NEVER AGAIN ) takes 4 to 6 hours - after leave car for 3 hours I receive a text that I needed to contact them because of problem with serves but there phones don’t work -call press 0 electrons department answers say “they don’t answer the phones you’ll need to come in “ - I explained the situation - she left me on hold for 18 min I then hung up - when I arrived they said on that message is just saying one services is done and it’s waiting on the 2 nd services . Which explains why it takes 6 hrs - You wait in line for 1st services then when it’s complete - you are put at the back of the next service line ( mean while since you’ve been in the 1st line 3 hours wait others ppl go ahead of you. I did I mention when I arrive the auto care manager is communicating via walkie take with others Walmart employe. LAMEST Auto services I have ever dealt with and I’m no spring chic lol avoid this location for sure!!!

Feb 06, 2024

I went to Walmart Auto Care for a oil change and it took 4 1/2 hours. It only should take 1 hour. I seen 2 mechanics and both were taking there time. I will be getting my oil changed somewhere else.

Feb 06, 2024

It’s ok had to wait a long time for a oil change but that’s only because no one came to work in the auto part department

Feb 06, 2024

Rude customer service and lazy

Feb 06, 2024

Solid Walmart location - great prices, grocery and discount store supercenter. The auto department is good, but there can be a long wait for basic services.

Feb 06, 2024

The guy in the auto center was great. Came in for an oil change. From drop off to pick up it only took an hour, which was easily spent browsing the aisles. And it was budget friendly!

Feb 06, 2024

Trash

Feb 06, 2024

Wanted us to wait 4 hours to put tires on, took them to NTB and they finished in 1 hour.

Feb 06, 2024

You're really helpful on my oil change and getting a battery place that was under warranty

Feb 06, 2023

Do not waste your time!! Came in during a down period . Guy with long shaggy hair was rude from point we got out of our cars. They stand around and talk instead of working !!! 1 to 2 hour wait turned to 4!!! THEY ALL SHOULD BE FIRED

Feb 06, 2023

I am beyond impressed with my trip to this Auto Care Center. I woke up to the nightmare of a flat tire. I rushed over to have my tire looked at as soon as I got off of work at 3:30pm. At first, the lady told me there were 4 cars ahead of me and they wouldn't be able to get to mine before they closed. Then, they expressed that they didn't want me to get back on the road with my flat tire with my little one and told me that the wait would be a while, but I would be their last car of the day. They removed not one, but two nails in my tire. I dont know any of the gentleman's names that worked on my car or the ladies that helped me at the counter, but I am sincerely grateful for their hard work and superb customer service. Thank you so very much for allowing me and my son to get back on the road safely.

Feb 06, 2023

I can't thank Aynur and Arthur enough for helping me out with my car battery right before they were closing. I came in after calling there to have them check to see what type of battery I currently had as Aynur was not sure of what model fit my car. (the computer showed 2 different kinds) I was just expecting them to look at my old battery and if they didn't have the one I needed, I would have looked around elsewhere or if they did I would come back the next day. They went above and beyond in my time of need! They could of simply said come back tomorrow as they had other cars to finish and had been running behind. She installed my battery and I was off! Thank you so much!

Feb 06, 2023

I never thought I would have to wait 3 hours to get an oil change smh, this Walmart auto center is the worst. I grabbed my keys and left, definitely wouldn’t recommend coming here

Feb 06, 2023

Slow and not very friendly staff.

Feb 06, 2023

Took them 4 hours to put 4 TPS in my tires