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Walmart Auto Care Centers

5

4

3

2

1

3.3
(96 reviews)
Review highlights

"Great Knowledgeable Staff."

"Safe environment and friendly staff."

"The service is slow due to shortage of employees."


Overview

Categories

Oil change service, Auto repair shop, Tire repair shop

Appointments

Book appointment

Hours

Sunday

7:00 AM - 7:00 PM

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM


Description

At your local Walmart Auto Care Center in Morristown, TN we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 4331 W. Andrew Johnson Highway and let the technicans get to work while you shop.


Reviews (28)

May 07, 2024

Best to avoid this one. Show up when the shop opens only have have no one working the counter and a single employee cannot be found. They also can't seem to use walmart's own work history program at all and I have to fight them on every issue with my tires, even them questioning me if my tires were purchased from them. Matter of fact, I purchased them from this exact store. Crew unknowledgeable on so many things and it's just aggrevating to deal with them. Management here simply doesn't care about anything, especially customers.


Apr 07, 2024

Fast and friendly service


Apr 07, 2024

I never go anywhere else, can't help it just love my Wal-Mart


Feb 07, 2024

Informed me I needed a new battery and had me purchase a battery and come to find out my battery was fine and the alternator needed to be replaced.


Feb 07, 2024

Lies, lies, lies. I brought my vehicle in for an oil change. I told them I hadn't had the vehicle for more than 3 months and to check everything they could and I would pay the extra cost. They took 3 hours. The bill was over $200. I received a paper of things they had "checked". Air filter was marked as ok. Engine light came on on the drive home. I took it to my mechanic the next day who hooked it up to a computer right there. He said it could be the air filter, and I told him why it wasn't possible. He popped it out. It was disgusting. He said he was surprised my car was still running.


Feb 07, 2024

Over 2 hour wait for an oil change with 2 empty stalls.


Feb 07, 2024

Stopped by for an oil change and was told I needed to make an appointment and I have never had to make one before so i drove to the Walmart on the other end of town and they changed it no appointment needed


Feb 07, 2024

They have an attendant booth that apparently isn’t manned. Pulled in to try and get serviced but got waved away by technician who never came over to help.


Feb 07, 2023

Do not go here your vehicle will be worse or break after. Long wait bad bad service. Went down roadhad tires installed half the price than Walmart also and I bought them at Walmart but it's not really free Install


Feb 07, 2023

Great help on ordering tires


Feb 07, 2023

Great service, unfortunately tires have to be expensive but had to get 2 tires for my car. Nice efficient service.


Feb 07, 2023

Had bought 4 tires of Douglas size 14 on line from the app Walmart to be put on my car the wait was 1hr and 45 minutes. I paid good money to have them done one of my tires was flat the same day it was done. They didn't seal it so had to return to get it fixed again no charge of Course. The service is slow due to shortage of employees. I'm glad I have patience. Thanks , John .


Feb 07, 2023

Just left there, almost and hour and thirty minutes prior to the tire center closing I’m told they don’t have time to balance my tires because all three technicians were changing a battery. I called ahead of time and made this appointment only to be told this when I arrived. Go some where else. And just to repeat myself there was a red cavalier there for a battery only.


Feb 07, 2023

Safe environment and friendly staff.


Feb 07, 2022

Didn't have any good tires in stock seems like there always to busy so I just left got my new tires elsewhere


Feb 07, 2022

Excellent service! Will definitely use them again. Very accommodating.


Feb 07, 2022

Good deal on ties.they said about an hour and it was a hour.this was on a Sunday to boot.


Feb 07, 2022

Good job. Great people working in this department. Many have been doing this for years and are very knowledgeable.


Feb 07, 2022

Great Knowledgeable Staff.


Feb 07, 2022

I called, had a flat, n needed a new tire, n when I got my car out there they were extremely nice n helpful. They were short staff n still had me in n out in a very reasonable time!! Thank you so much!! Excellent service!!


Feb 07, 2022

Very friendly and doesn't take too long


Feb 07, 2022

Worst auto shop I have ever been to. They were very slow and very rude. It took them 2 hours to find a nail in my tire and then 2 more hours to change it. the only reason I am giving a star is to add this review.


Feb 07, 2021

Great service. Great customer care


Feb 07, 2021

I took my truck in to get two new tires put on the front. I’ve had a pull and a slight bouncing Issue since the tires were put on. Went to a tire specialist today to find out that they put a bigger tire on the driver side in the correct tire on the passenger side. When a manager was contacted He tried to tell me that they weren’t responsible and because my ex-boyfriend was the one working at the time that this has nothing to do with him but has everything to do with my ex and our relationship. Piss poor management is the issue and the fact that they hire people that like to drink on the job and not pay attention to what they are doing. I would highly highly highly advise going somewhere else. This could cost me upwards of Over $4000 in repairs


Feb 07, 2021

If I could give 0 stars I would. Went to get a tire patched and ended up needing a new one. Started driving down the road and noticed my car was pulling hard to the left, turns out they put the wrong size tire on my car. Automotive management is awful and super unprofessional. Save your money and go to Porters.


Feb 07, 2021

I’ve had horrible experiences with this location multiple times. First time, my oil change took 3 hours. Second time no different, and this time goading attitude. No class, save yourself the time and aggravation, pay a little more and have a PROFESSIONAL do it 👍


Feb 07, 2021

Misleading prices. Cost $70 to change my oil. Sign posted at counter said $44. Once they charge you $44 for oil from a bulk barrel, they do the oil change and then charge an additional $20 for service. Rip Off scheme.


Feb 07, 2021

We always get our oil changed here