Walmart Auto Care Centers

Jan 07, 2025

I made an appointment for an oil change, and also opted in for a headlight polishing I was upsold, which was fine since I was informed the entire ordeal would only take around 45 minutes. An hour and a half later, I still had not received a text update on my vehicle, and noticed it sitting in the lot next to the auto center. When I asked about my vehicle, I was informed that they were unable to change my oil due to an issue with my drain plug, and that it was against Wal-Mart policy to proceed. I was then told that I would still have to wait an additional 2-3 hours for the headlight polishing, which was unacceptable considering I was never even informed on the status of my service. I will definitely be going elsewhere from now on.

Jan 07, 2025

I received an oil change. Guy said go shopping take your time by the time your done your car will be. So I did. Thank you

Nov 07, 2024

Pésimo

Sep 07, 2024

Good service

Sep 07, 2024

I’ve tried getting my tires patched from this location on two separate occasions since purchasing all 4 tires at this Walmart (with the insurance). The first time I was turned away because I didn’t have an appointment. Today I needed another patch on my tire and made an appointment and then called to confirm this appointment would be completed because of the online formatting of only new tire installation being the only option online. They said because I made the appointment they would patch the tire in that time slot. Arrive to my appointment on time to be turned away because that service is walk in only. Beyond frustrated with the miscommunication that I will no longer be using this service at Walmart.

Aug 07, 2024

They don’t change tires on Tesla…Walmart, are you guys ok? Tesla is major DOMESTIC car producer! The service was not able to lift Tesla 3 (I did provide pads but they couldn’t lift that anyway.

Jun 07, 2024

They do a great job installing tires there! Got a set of 4 and they balanced them out perfectly

Jun 07, 2024

They stole one of my Lugnuts

May 07, 2024

Fast

May 07, 2024

I took my 2023 F-350 in to have 4 new tires put on and had two of my rims bent in the process. After leaving and noticing bad shaking I took it back and was told they noticed I had 2 badly bent rims while they were changing the tires . They added extra weights and still could not drive it. Had to buy two brand new rims . I will be filing a claim .

May 07, 2024

Super quick! Best price in town for oil changes. Even beat coupons.

Apr 07, 2024

Oil change was fine. Getting someone to come to the desk for both cars took an hour just to check out after multiple texts saying it’s ready.

Mar 07, 2024

God awful experience. Walmart app does not work at this location. They do not use Apple Pay what’s the point of having your own software system if it doesn’t work terrible service terrible management terrible company terrible

Feb 07, 2024

Always do a good job on oil change.

Feb 07, 2024

Came in desperate. Popped a tire, and they got me a new tire on, but then the same exact tire went flat the next day. Didn’t mount it right. Screwed me up 1500 miles from home

Feb 07, 2024

Friendly

Feb 07, 2024

Nice and Caring People

Feb 07, 2024

Notngonna lie, usually Walmarts are known for taking forever. Dropped the wife's car off for new tires and we figured it would be a while. We got one errand done and they were already calling us to come back. Great visit!

Feb 07, 2024

Rude employees

Feb 07, 2024

The auto center said they were open until 6pm. Had a tire emergency at 5:20pm and was told they went home early. That is no way to run a business.

Feb 07, 2024

These guys took care of me!!! I had Morristown Walmart changed my oil that same morning forgot to put on my oil cap and now my car is a mess. . But these guys didn't charge me anything for fixing their mistake

Feb 07, 2024

They have an amazing collection of auto care products, I was so surprised at the extremely nice products and brands they had for interior/exterior car care!! Stayed in that aisle for about 45 minutes. I highly recommend that it lol!! Should have taken a photo of that aisle but will post an update one.

Feb 07, 2024

They took last minute appointment and got the job done fast and correctly

Feb 07, 2024

Walmart auto care at their Walbrook store in Knoxville, Tennessee was able to make me feel great. After a day's work driving a delivery truck, I needed to get a badly worn tire on my personal vehicle replace. I arrived at the auto care center close to five p.m. and the lead technician looked at my tire then informed me they were getting ready to close. He did note that all my other tires were from Walmart and he was happy to have another replacement tire in stock. He was able to have one of his best technician replace my badly worn tire within 25 minutes. I am forever grateful that they were able to meet my needs, as I live about 20 miles away. Thank you Paul for getting my tire replaced in such a timely manner.

Feb 07, 2023

Never anyone at the counter and always like a 2 hour wait...

Feb 07, 2023

The guy with the red hair has a serious attitude problem and I really don’t suggest going to that Walmart for anything because they tried to change or said they were going to change oil and left the oil out of the car. Do not go to this place.

Feb 07, 2023

This is the International Walmart on Walbrook and the only auto center that cares about customers or answers their phones.