Walmart Auto Care Centers
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Review highlights
"I found these discontinued New General SUV tires that had an awesome price and the mounting and balancing didn't break the bank. Personnel were courteous and helpful. If …"
"Lol But the rest of the staff is awesome fast and efficient!"
"Always great customer service and the prices can't be beat!"
Overview
Categories
Oil change service, Auto repair shop, Tire repair shop
Directions
9598 Rowlett Rd
Houston, TX, 77075
Phone number
Call: (832) 386-0154Website
View websiteAppointments
Book appointmentHours
Sunday
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
At your local Walmart Auto Care Center in Houston, TX we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 9598 Rowlett Rd and let the technicans get to work while you shop.
Reviews (26)
Jan 24, 2025
Bad service, they break the drain plug and they don't take responsibility for repairing it. The oil change took more than 4 hours.
Nov 07, 2024
No one in Customer Service at 3 locations near me ever answers me m think you should hire someone to answer phones It will me $16 - 20 to get Uber to take me there and back. I need to send package by UPS
Oct 07, 2024
You have to wait register line at the least 70-80 minutes. Turtles faster than them
Sep 07, 2024
Great service and affordable parts, just have to be careful with the warranties, always ask first what is covered.
May 07, 2024
Long wait just to end up with an broken dipstick SMH , that auto shop need experience mechanics that respect people properties STOP hiring children for an grown person job. Unprofessional!
Apr 07, 2024
Absolute garbage customer service from sloths who move slower if you question the “service.” Just drive 15 more minutes to another Walmart Auto and save yourself an hour of frustration, because your car won’t even be checked in at this auto hell.
Mar 07, 2024
Went to get a tire plugged, sat and watched them pass me over for 40 minutes. Became frustrated and went to talk to someone. His explanation was, "he thought someone else was going to tale care of me". Only problem with that was he was the only intake person. Finally got someone to look at my tire, and he told me it was not repairable. Told me it was plugged prior. I could not argue this because someone else could have had it plugged. Problem with that was they never took the tire off the rim to inspect it. Brought it to Discount Tires, they confirmed no patch or plug was on this tire. So not only was the customer service horrendous their expertise is none existent. They lied to get me to buy a new tire from them. Beware any technical advise from wal mart automotive. Not trained, unprofessional, and unscrupulous. Let the buyer beware.
Feb 07, 2024
DONT EVER GO HERE!! waited 4+ hours to just change my tires. HORRIBLE. Go somewhere else and save your time.
Feb 07, 2024
Did everything but take care of customer. Says battery I bought has to be taken back across town where I bought it from
Feb 07, 2024
Don’t come here unless you wanna wait forever
Feb 07, 2024
Great service
Feb 07, 2024
Lamentable servicio, personal pésimo y son perezosos 6 personas para cambiar las llantas de un solo vehículo, 2 horas esperando por una llanta nueva, pedí mis llaves de regreso. Pésimo, Horrible, nefasto servicio
Feb 07, 2024
Lazy people Manager doesn’t care . They just sit around and talk
Feb 07, 2024
Lazy people they don't care about customers . They don't work on the cars been waiting 4hours
Feb 07, 2024
Slow slow...so slow..good tires but slow slow
Feb 07, 2024
The worst walmart service center. I waited 5 hours to get an oil change. The cashier had an attitude like she didn't even want to be there. They also don't answer the phones 😒
Feb 07, 2024
This is such a horrible place! To make sure to be the first customer, I arrived the center at 6:50 but the door was not opened until 7:10am ( Aug.15th 2023). I tried to do oil change and tire rotation. I checked in as the very first customer at 7:15 but saw my car out after one hour later. My car was taken out without any information to me utile I went to check with them. I was told that rotation was not done yet after that LONG TIME. It took another 50 minutes to wait just for tire rotation. The guy worked on tire rotation walked around, talked to others, whistled during work. Can you believe it, 50 minutes continuous work for just tire rotation? I was in a big rush and requested to at least three front desk people for help, but there was obvious not any communication between them and garage technic crew. They just DON'T CARE! I saw through the office window at my car ten feet away be played by the young boy for 50 minutes with desperate helplessness. If you don’t like to get mad, disappointed, go spend your money somewhere else! At least, I will NEVER come back!! NEVER!!
Feb 07, 2024
Eleanor is her. Walmart better keep her. I was here for two hours and it wasn’t busy at all🤦🏾♀️ The rest of these people are unorganized and they cannot stay on task. I came in for an oil change and saw my car get lifted up and stay up there for 45 minutes while the same person who worked on that car was still taking new cars and then doing diagnostics on cars not even inside the shop. Then going back-and-forth between that car my car and three other car. An oil change takes 10 to 15 minutes max. I think this place would run a lot smoother if everyone focused on one car at a time. The guys on the tire side worked well togther and did their job as far as everyone else what a mess.
Feb 07, 2023
AWESOME
Feb 07, 2023
I found these discontinued New General SUV tires that had an awesome price and the mounting and balancing didn't break the bank. Personnel were courteous and helpful. If you're ever in the market for tires check out walmart. Beats buying used for near as much as new.
Feb 07, 2023
I went in to get a battery for my car. And the employee got me right and I was back up and running .
Feb 07, 2023
Never answer their phone, got there, disrespectful, on their phone, they don’t care wasting your valuable time. Discount tire is the way to go.
Feb 07, 2023
Sent my dad there to go get an oil change, hes been sitting there for 4 hours, they said it would only be a 1 and a half hour wait, this is ridiculous.
Feb 07, 2022
Don't bother calling; they don't answer the phone. Unreasonable wait times and the staff seem like they'd rather be somewhere else. Had my tires mounted and balanced at Discount Tire and will not do business with Walmart again.
Feb 07, 2022
I needed 2 new tires fir my suv. They were very reasonably priced, and the technicians were very efficient.
Feb 07, 2022
It took more than an hr, about an hr and a half. But the oil and oil filter needed to be changed. And wart has a set standard unlike Jiffy Lube.