Walmart Auto Care Centers

Jan 31, 2025

Called to see if a tire was in stock, they told me they have 3 different brands available in my size, I arrive 10 mins later and they don't have any because the person answering the phone just uses an iPad to check Inventory and is too lazy to get up and verify if they actually have the tire

Jan 07, 2025

I called before I came which was at 712am. I got there at around 725 waited patiently then I called letting them know I was outside. She told me she would get someone out there. Now it’s 745 and I’m confused so I called again Jay answered the phone half sleep and probably lied about his name ! Yawning all in the phone when he’s trying to give me answers to questions! Very unprofessional I ended up leaving because he didn’t know where his manager was to open the gate…

Nov 07, 2024

Does not seem to be open on Sundays. The hours are not listed correctly. We showed up at 8am on Sunday hoping to get a slow tire leak fixed and the door was locked and lights were off in the shop. Hours on the door said open at 7am on Sundays.

Sep 07, 2024

Never take your car to this center. They broke the lock door of driver side. When I said to them ti fix it then they denied! Awful experience!

Aug 07, 2024

I ordered tires which was the wrong size left them at the store and it’s been a hassle since June 20th to get them returned so I can get my money placed back on my affirm! I will never recommend tires unless you’re very sure!

Aug 07, 2024

I showed up to this location at 4:30pm on Monday. It is 6 and I’m still waiting on an oil change. The tech decided to stop my 20 minute oil change to work on someone else’s car. Rather than finishing my short job first. Unprofessional and no regard or respect for the customer’s time.

May 07, 2024

No one answers the phone

Feb 07, 2024

Act like they are doing you a favor

Feb 07, 2024

Appt was at 11:00am for a tire change and didn’t start on it until 1:00pm and when I ask, apparently they were short on personell.

Feb 07, 2024

Even when there are very few customers & you have an appointment they take forever. No attempt to keep you informed as to what's going on.

Feb 07, 2024

Everyone knows how the customer service at Walmart can be. But 1 special customer service rep in the Auto Department named Robbie is the best. She was very polite, informative, and helpful. All the years I shopped at Walmart and never got the great experience until I met her. Thanks, Robbie and Walmart needs to give you a kudos raise....

Feb 07, 2024

Extremely long timeframe to have a single tire purchased and put on rim of flat tire. Short staff and 2 hour wait wasn't what was stated when called to check for in tire size in stock

Feb 07, 2024

I was turned away due to a new rule they put in place that states if they have to do anything special to your car they will not service you. I got an oil change from the Walmart in west Columbia and I did not have that issue. The only thing they had to do “special” to my car was give it gas when they turn it on. They said that because so many people have returned to them with issues after getting serviced and supposedly they had the issues before being serviced. So basically if your car is not in perfect condition you will be turned away. The workers did not have an attitude about it but apparently the manager did as he yelled at the associate that tried to get permission to service my car. Instead of turning away business why not make people sign a waiver so the mechanics/auto center aren’t liable for damages they couldn’t have caused. I pleaded with them and asked if I could start the car myself and pull it to the designated area, but they said for insurance reasons I couldn’t. Mind you I only had to pull up about 10 feet. Very disappointed. I just wanted to get a reasonably priced oil change.

Feb 07, 2024

Love wonder Wal-Mart but next time don't have the worker male doing the female working hair.

Feb 07, 2024

Poor service

Feb 07, 2024

Ridiculousness

Feb 07, 2024

Very professional people 👏

Feb 07, 2024

You can't even get a person on the phone to get a quote for an auto repair, terrible service

Feb 07, 2023

Just left the auto center to get some tires installed. The manager took his sweet time over an hour to write up my car so the work order to be completed. I left after waiting for over an hour . There was zero vehicles in front of me as I waited patiently. The general store manager was just as bad and refused to answer the phone so that I could voice my concerns. I would not only refuse to get my car serviced here ever again but I would also recommend anyone who values their time and dignity to not spend your hard earned money here unless you don't mind the disrespect and unappreciation as a customer. It's an insult just to walk in this store.

Feb 07, 2023

Very nice and helpful

Feb 07, 2023

Very very slow service. If u wanna wait 100 years for your car to get fixed...seems like they don't know how to do the work..if it takes 3 to 4 people to work on one car.

Feb 07, 2023

Waited about 5 hrs to get tire changed. Supposedly at time of check in I had only 2 oil changes in front of me.

Feb 07, 2023

staff is super nice and friendly. they finished my car very quickly too!

Feb 07, 2023

These guys are real rip off artists. For the first time I went and got tires at Walmart they really showed me who they are. The tires that I bought we're goodyear and that was the only thing good here. Unfortunately the tires blew after a week because of a pothole. I tried to call and see if I could have them replaced since it was only a week in between and they said there was nothing that they could do because I didn't purchase a road hazard insurance that I didn't even know existed because they didn't tell me about it. It's better this way anyway cuz I didn't balance my tires worth a s*** to begin with.

Feb 07, 2022

Cashier was very nice and patient and help me with whatever I need it I give a five stars

Feb 07, 2022

Didn't have wait but 45 min.to have 4 tires put on my car.

Feb 07, 2022

Well I like to keep an extra container of oil in my car. One never knows