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Walmart Auto Care Centers

5

4

3

2

1

2.6
(61 reviews)
Review highlights

"They weren’t able to work on the issue I needed, but they’re friendly."

"In andnout quickly good prices good service"

"Very unprofessional place to have your vehicle service."


Overview

Categories

Oil change service, Auto repair shop, Tire repair shop

Appointments

Book appointment

Hours

Sunday

7:00 AM - 7:00 PM

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM


Description

At your local Walmart Auto Care Center in Columbia, SC we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 5420 Forest Dr and let the technicans get to work while you shop.


Reviews (29)

Dec 07, 2024

Was greeted immediately by friendly staff. Had my battery replaced in about 15 min. They even jumped my dead battery in the Walmart parking lot for me to return for my appointment a couple hours later . It was quick and friendly service.


Oct 07, 2024

Bought a brand new tire on 8/10 workers put my tire on lose now I have to pay to get my wheel bearing/ axle or control arm fixed, manager was no help I wouldn’t trust them


May 07, 2024

Phone number says it's disconnected. Cannot reach anyone


Apr 07, 2024

The worst customer service I ever had In my lifetime don’t Don’t even waste your time. Going to Walmart tire center


Feb 07, 2024

1 hour to change 1 tire?


Feb 07, 2024

Even if you make an appointment, they might just not show up that day. Or say they don't have time. then tell you they don't know when they'll have time (to put on the tires you already paid them for). They work whatever random hours they decide to, and when they *are* there, they are incredibly rude and unprofessional. Clearly don't want to work, collecting a free paycheck from their bosses who apparently don't care at all either. I've been to plenty of Walmart auto centers in other cities and had fine experiences. This location specifically is a nightmare. Go ANYWHERE ELSE but here.


Feb 07, 2024

Had 4 new tires put on and car has been messed up ever since, brakes shake when trying to stop and sometimes the steering wheel.


Feb 07, 2024

Please edit the hours on your website if you close 1130–1300 for lunch every day.


Feb 07, 2024

So thankful for their expertise!


Feb 07, 2024

They always take good care of me I normally go to harbison this time I think I was at Forest drive didn't know they had one over the people are very nice


Feb 07, 2024

They squeezed us in as a walk-in and we were able to get our oil changed while we were shopping. Seamless experience.


Feb 07, 2024

They weren’t able to work on the issue I needed, but they’re friendly.


Feb 07, 2023

Everyone was very nice and helpful.


Feb 07, 2023

Excellent experience. The manager and customer service representatives ensured quality service was offered to their customers. I am a satisfied customer. Bought and installed my tyres and serviced my car. I was pleased and will definitely continue using this Walmart Auto Care Center again and again.


Feb 07, 2023

In andnout quickly good prices good service


Feb 07, 2023

Keep up the good work


Feb 07, 2023

MY favorite place to shop!!!


Feb 07, 2023

My son came in approximately 45 minutes ago to get a tire pluged. We are still here waiting. The ratings were right about the services. It's extremely slow. Mechanic need help as well as the lady at the front desk. They can not do this kind of job alone. Wish I could give them more stars.


Feb 07, 2023

Sunday July 3, 2022 I was traveling back home to Florida in my daughter's truck that I had picked up in NC. The tires were dry rotted and Walmart was open. I called ahead as I drove down I-77 because they were the only one that had tires to fit on the App. They had 4 tires, but said they only do new tires by appointments and could do it Monday. I had 500 more miles to drive and could not risk it, plus I had to work on Monday at the Walmart Auto Care Center in Avon Park, FL. I told them my situation and that I work for Walmart ACC. This policy is asinine. We don't do that, nor does the Walmart on Kilien Rd in Columbia, SC. I don't know another one that only does tires by appointments. They refused to help a fellow employee out in need. They lost a sale. I paid $18 more for a different brand with lifetime balance and rotation along with road hazard at the other Walmart that had the same number of technicians working. I considered going to buy the less expensive tires and taking them there, but I wasn't giving them my business unless yhe other shop didn't have tires to fit my vehicle and would do the installation. BTW, this was in the morning, not near closing. We work to make our customers happy where I work, not make them never come there. If I could give zero stars I would, but I wanted to leave this review. Looking at the review ratings other people have the same opinions about this Auto Care Center. Their store manager should stop this policy. It is not a Walmart policy.


Feb 07, 2023

This last visit getting my oil changed was awful.They left a hose unhooked under my hood and I went back to let them know and they acted like it was nothing no apology or anything would never go there again


Feb 07, 2023

Wonderful service


Feb 07, 2022

Called numerous times to get information on an oil change. I couldn't get anyone to pick up


Feb 07, 2022

Good customer service oil change was done in a ti.ely manner.


Feb 07, 2022

Great and fast service!


Feb 07, 2022

Made an appointment for 11am, it is now 11:50am and they haven’t even brought my car into the shop yet. Unprofessional…*Update- it is now 12:15pm, they pulled my car in and went to lunch…*Update to the update- it is now 1:23pm and my car is just finished.


Feb 07, 2022

Stood in line at 11:37 AM. Lady says we aren’t taking anymore orders between noon to 1. I said it wasn’t noon yet and she replies, well we need to wrap things up for break and then start back up. Absolutely neglecting stated service timelines for laziness.


Feb 07, 2022

They were closed during posted open hours.


Feb 07, 2022

Very helpful


Feb 07, 2022

Worst experience ever why buy a warranty if you still have to buy another tire then jump through hoops to get reimbursed and employees were very rude acting like i was a problem because i wanted my warranty upheld