Walmart Auto Care Centers

Jan 31, 2025

Took care of my concerns as best as possible even when short staffed.

Jan 31, 2025

Went to get an oil change and the Mechanic SAM wrecked my car He didn’t even speak English said he looked down and looked up and accidentally hit a pole

Jan 24, 2025

I am waiting on one tire of the four , I ordered

Jan 10, 2025

0 star review! Came in around 4:10 to get an oil change. The lady at the desk told me I needed to make an appointment. So they had a slot open at 4:30 perfect right? I thought so but guess what no not at all. I went to go do some shopping and came back and my car still wasn’t even out of the parking spot I parked in when I got there. At this point it was around 5:00 so I’m not mad. But I sit and wait another 30 minutes so it’s an hour since my appointment was made. So I wait another 30 minutes still nothing. So I go up and ask how much longer and she goes into the garage and comes back and says you’re the next car in line. I’m thinking wym next in line I thought an appointment was an appointment. But I wait and wait and I get a text around 6:50 saying your vehicle service has started so 2 hours and 20 minutes since my appointment. But here’s the kicker. They weren’t able to get my oil filter off cause they “didn’t have the tools” to get it off. So they thought a $10 gift card was compensation for me waiting around 3 hours to get nothing done. Appreciate you Walmart for helping me realize to only go to Walmart for groceries 😆

Dec 07, 2024

Kay was cool, I came in for a oil change but they were booked up. I bought motor oil & she helped me put it in my car. Much appreciated because it was raining & she didn't have to help me, but she did!

Nov 07, 2024

Very good service

Aug 07, 2024

Had to wait a week to get scheduled in for 2 tires to be put on . Had an appointment at 8 and they pushed it back to 9 saying they had someone else scheduled at 8. I tried to leave them my keys yesterday, they told me they didn't do overnight services, but their 8 o'clock appointment was left overnight next to my car. They had it pulled in when I arrived this morning. They're so unprofessional and show favoritism towards who they want to. Very unsatisfied with this center but what other choice did I have?

May 07, 2024

I love walmart auto care. Most of the time they are quick on getting the job done but they have their slow days.

May 07, 2024

It was trouble I had a appointment at 11 o'clock and they didn't get done with my car till around 1 o'clock they kept say I had a different car I kept tell them what kind of car I had huh

May 07, 2024

They Suck! They hardly answer their phones and barely have tires in stock. They had me on hold attempting to multi task. You may save just a couple bucks in the end, but ready for a headache dealing with them.

Apr 07, 2024

Got there at the scheduled time. Stood and waited to get service for 30 min. Apparently, the morning meeting was more important. Other experiences haven't been the best either.

Apr 07, 2024

They are extremely unorganized and Cathy’s attitude is atrocious. She screamed at the computer then attempted to charge me $73 for her incompetence. She did not realize/believe that my order was paid in full. A job that was 1 hr, cost me a 2 hour stay due to Cathy’s incompetence and her being flustered, and me explaining over and over that my order was paid for. I was calm and respectful, but this visit was horrendous, absolutely egregious. Cathy needs empathy training, certainly.

Apr 07, 2024

They wait me too long and said who is next

Feb 07, 2024

Always have what I need

Feb 07, 2024

Had my oil changed at Walmart before. Now all of the sudden there are different set of rules and regulations per Walmart 🙄 lies.

Feb 07, 2024

Hard to get phone answered

Feb 07, 2024

Kevin should get a raise. I had trouble with a lot of rusted and corroded parts when I was replacing my battery, and the guy gave excellent service cleaning everything up really well and protecting it from more corrosion. I actually had just taken the car to a ford dealership to have the battery box checked and sealed as part of the warranty, and apparently they checked that area over and just left it as it was with so much corrosion and leaked acid around. The battery died soon after, and here at Walmart, helping me install the new battery for free, Kevin did what the dealership should have done. Friendly, professional and super helpful.

Feb 07, 2024

Made an appointment for tires at 9 am and received a text confirmation. I did try to call to triple check but no answer. Got there a few minutes early, but they didn't show my appointment on their schedule. Okay, simple mistake, easily fixed since I could show them my confirmation, right? Not in Walmart's world. The serviceman let me know that I would need to wait about 3 hours and then it might be done (it was supposed to be a one hour job, according to their website). When I told him I tried to call to triple check, he said that their phone is broken and that there's no way to get a hold of them other than coming to the store. Wait, what? So I had to make the hard choice and I waited to get it done. A little bit more than three hours later, I got the truck back with good tires at a great price. One thing that bothered me was that the spare was not put back in it's proper place under the truck, yet I tried to be understanding. But still... I pretty much lost my day to this. I am probably not doing this again because of the lack of service. It's a shame, because Walmart offers a great price but for me, it's just not worth the hassle. Lesson: All in all, if you want a good priced tire, make sure that you don't expect premium service, because at the end of the day, it's still Walmart. 😅

Feb 07, 2024

My husband loved the service 🤗 he said everyone was very nice and treating him like vip, thank you Walmart 🗣️OH BEFORE I FORGET I PAID $222 ONLINE FOR ALL FOUR TIRES

Feb 07, 2024

Purchased 2 tires. Great prices and great service. They were $20 cheaper than other places I was getting quotes for. Plus they were able to get me right in too. The other Walmart I went to in Evendale didn't. The only thing I would have to say is that the waiting area isn't very comfortable. It didn't seem very clean and it was within a cluttered area. Other than that I am pleased with the tires and service.

Feb 07, 2024

Staff (Kaelyn J., Dinesh B.) at this location were very friendly and timely, moreso than other Walmart Auto Centers that I have been to. It was my first time using this Walmart for an oil change but I will definitely be coming back

Feb 07, 2024

The worst experience I've had just trying to get a tire replaced. I popped a tire on Saturday and tried to stop here at about 4 pm to get it replaced as I was driving on a donut. They tell me they are closing the autocenter then. 3 hours early. Okay, whatever. Try again the next day, they don't even have any techs in to do any work. 3rd day in a row, go in again and they don't have my tire size. Would have loved if someone could have answered the phones so I didn't drive in to find this out. Fine. I have an odd tire size, none of the other places around us have the size either, so I understand and then I'm told I can order and get it in a day or so, on Monday. I order a tire that day online to be delivered in store. Supposed to arrive by Wednesday, shipment gets delayed next day. Called Wednesday for a delivery estimate update because the website still just says delayed and isn't updating, and was told likely delivered on Friday. Friday is here and I spent 2 hours on the phone trying to find my tire. Online customer service says it was delivered the night before and should be ready for pick up some time that morning. Try called the store. 7-8 calls just completely ignored. Finally get through to customer service in store and the lady won't listen to me whatsoever, keeps cutting me off to tell me to call a 1-800 number which I already had, offers no help or solution, then hangs up on me. I was spent and frustrated. Luckily a friend recommended a used tire place just down the road (Colerain Tires & Auto service, highly recommend!), they got me in same day, swapped my tire in ten minutes, and half of the cost for full service that Walmart was charging me for a single tire. Cancelled my tire order with Walmart and will never be using their services again after this.

Feb 07, 2024

Thought I was getting a deal. 2 front tires for 180 dollars. Found out later that the car needs an alignment after you put new tires on it. When u go to more expensive places like tire discounters they do front end alignments for free when u buy new tires.

Feb 07, 2023

Awesome

Feb 07, 2023

Didn't do auto care was just shopping. Love Walmart

Feb 07, 2023

I like Walmart's deals but they never have enough people for checkouts or to find someone for help like to get into the cologne closet just kind of frustrating they got all those lanes open and maybe two or three employees at registers very very frustrating

Feb 07, 2023

The workers were fantastic. However, I tried for 2 days to call them and after getting no answer, I just went in person. I found out they haven’t been able to receive incoming phone calls for 8 months. Ummm what the heck Walmart.

Feb 07, 2023

Got tires for the winter

Feb 07, 2023

Walmart is a good place but they could not help me this time.