Wallace Automotive Inc
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Review highlights
"… down. Had what would have likely been a complicated environmental and costly issue on my vintage 2006 Honda. Solved within 30 minutes with a low cost bill. Love the …"
"Wonderful place to bring your car and the staff are great."
"I trust Hope as she has advised me regarding all cars for our family for years."
Overview
Categories
Auto repair shop
Directions
7427 W Broad St A
Richmond, VA, 23294
Phone number
Call: (804) 501-0700Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Wallace Automotive is a full service shop with two locations in Richmond, Virginia. We are recognized in Richmond for our personal and detailed attention to any make or model of car. We think your repairs and maintenance should be done right the first time, providing you with complete satisfaction that keeps you coming back to us. We are unique in that we offer dealership-quality service with a highly personalized warm, no-nonsense approach, and we want you to tell your friends, family and neighbors about your experience with us every time we have the privilege of working with you.
Reviews (32)
Feb 06, 2025
Good service
Feb 06, 2025
Always great service at a great price. Will be my go to for car problems
Feb 05, 2025
I've had my cars serviced at Wallace Automotive since the late 90's and my experience has always been good. Quality work on my Acuras and Hondas, and good customer service.
Feb 02, 2025
There is no better place to have your Acura or Honda serviced than Wallace Automotive. I have four vehicles that Wallace has repaired for me. You can 100% trust what they tell you and the shop is so clean that you can literally eat off of the floor. Excellent communication with the customer. A+
Feb 01, 2025
Great experience all the way around. I will be bringing my Honda to you guys from now on.
Jan 31, 2025
Always Great Service!
Jan 31, 2025
Great service. I went for Virginia State inspection. I was in and out in 30 min.
Jan 31, 2025
Prompt courteous, honest service on my MDX.
Jan 31, 2025
Service was wonderful. Everyone was pleasant. Daniel was very helpful and explaining what needed to be done very knowledgeable.
Jan 24, 2025
Great experience each time I have gone to them.
Jan 24, 2025
I have always had good service here Elliot is that guy! The shop as a whole is great service.
Jan 24, 2025
I have been bringing my car to Wallace for over 6 years. They are always extremely courteous and professional, and I have never felt like they were recommending I have a service performed that was needed. Highly recommend bringing your car to them! Terry
Jan 24, 2025
Wallace has taken care of all my vehicles for 25+ years. Wont go anywhere else
Jan 17, 2025
Excellent responsiveness through the online scheduling process via text message, very polite and knowledgeable front office guy (Daniel, I think?), comfortable waiting room (with complimentary snacks & drinks!), and reasonable prices. Really just an all-around great experience for auto service. Thanks Wallace!
Jan 17, 2025
Excellent service!
Jan 17, 2025
Great and reliable service! My preferred place for both of my cars!
Jan 17, 2025
Great work!
Jan 17, 2025
I have taken my car here for years and had excellent service. I recommended this shop to others and they have highly thanked me because they got the same quality service that I have always received. Please try them, you won't regret it. Also, much less expensive then the dealers.
Jan 17, 2025
Outstanding experience. Patient, professional, but yet down to earth. Very clean maintenance bay, Impressive !!! The W. Broad St location, top notch.
Jan 17, 2025
Skilled, reliable, trustworthy mechanics. Highly recommend
Jan 10, 2025
Always awesome service! We have been going to wallace for the past ten years-- i would recommend them to anyone for honest and reliable vehicle servicing!
Jan 10, 2025
I have been using Wallace Auto for over five years and they have given me superb and professional service. I highly recommend them.
Jan 10, 2025
Took my car in for a second opinion after seeing it was near death. Good year was trying to sell me a radiator and new hoses when they knew the motor was shot. Wallace Automotive gave me the bad news in a way better fashion and didn’t try to get me to dump more into a sinking ship. Going to take all my cars there for now on.
Jan 10, 2025
Wallace Automotive is thorough, and did my inspection and gave me references for tires I needed, it took a while but I was done and on my way! They are competent and have used them for over 25 years, very happy and go see them, they give you the honest truth and suggest what will benefit your car❤️❤️
Jan 07, 2025
Easy to make an appointment online. Fast service.
Jan 07, 2025
Great experience! Service was quick and staff was friendly!
Jan 07, 2025
I am very pleased with the Wallace Automotive team. They have won my business. I am looking forward to continued fair pricing and great service for my two Toyotas.
Jan 07, 2025
I have been a customer at Wallace Auto West End for 9 years or more. The techs, and front desk staff are great! Fair prices too.
Jan 07, 2025
I have been taking my cars and trucks too wallace Automotive for 30+ years, they are honest people they do a great job and so very dependable. I couldn’t think of going anywhere else. They have a wonderful, helpful, friendly staff and ownership.They always do the right thing
Jan 07, 2025
I made an online appointment for a state inspection which-was very easy to do. Arrived at the scheduled time and was in-and-out within 15 minutes., I’ll definitely be back for other services!
Jan 07, 2025
Just the best. Have worked with both locations. They never oversell and are pleasant people. Hope is the greatest!
Jan 07, 2025
Wallace is by far the best auto repair shop I've ever experienced. Excellent work and extremely fair repair cost. I never take my Honda anywhere else.