Vulcan Tire & Automotive

Feb 06, 2025

Very fast and professional. I had been trying to get my car diagnosed for a long time. Lots of mechanics in the area hold your car for a day. They had my car ready in 2 hours. No hassles. Very good experience.

Nov 06, 2024

I have had my wife's car serviced at Vulcan and received very good service. I recently brought my truck in for front brake pads and rotors because the dealership recommended that mine needed changing. Vulcan test drove and inspected the brakes and found they were still at 1/2 life and didn't need service. I was pleasantly surprised that they did that. I trust they will do right by their customers.

Nov 06, 2024

Rotated tires with no appointment. No complaints! Lol

May 06, 2024

Best tire alignment service ever had! Spot on first go.

May 06, 2024

Went in for new tires and wheel alignment. I bought the tires online and that was the wrong thing to do. I looked up Vulcan tire’s web site at the Birmingham location. It only included the tires and mounting and balancing. Be aware that you still need to pay for disposal and shop fees. The online fee for mount and balance is 80$ included with the tire price. I got an exceptionally good appoint time and went in for the Job. When the auto was done, I was told I did not get a tire care, balance, and rotation because I was told the tires were bought from a 3rd party vendor. I bought the tires from the Vulcan web site and after the office manager checked, it was changed to let me have the tire care, balance, and rotation. My invoice did not show disposal and shop fees. What it did show 140$ more for mount and balance fee. If you run a business, they need to be transparent. They need to show all the fees charged on the invoice. So, it looks like I paid double for mount and balance. I email them and they stated in the email “The price that was generated did not include tire disposal, shop fees, or the alignment.” They did change 99.95$ for the wheel alignment. Why did it not generate a disposal and shop fee? Why did they say I bought the tires from a 3rd party vendor when I bought them from Vulcan tire web site?

Apr 06, 2024

(Trussville Branch). My wife went to have an alignment issue on a ‘22 Armada fixed. It started pulling the opposite direction after the alignment. She went back in to get it corrected, to which it started to pull in the original direction after the 2nd attempt. She went in for a 3rd time and Griffin, the manager, and Rusty began to mock her. Asking her if she was going to wait for the service would she be pacing the floor during the service and asking questions. Griffin asked her that to which Rusty began to smile because he thought it was funny. Of course they would deny it. I spoke with Griffin on the phone and he repeatedly called me “my man”, which I told him I wasn’t his man. This is all a week after I ordered tires from them (Rusty) and he ordered the wrong tires and put them on. Didn’t realize it until I picked up my vehicle while they were closing. And I didn’t notice because I was disturbed that they cracked my oil filter casing and had to replace it. They cracked it because they told me I didn’t have to pay to replace it. I wouldn’t recommend Vulcan. And if J Estes wants to contact me, the store will have that information.

Apr 06, 2024

Today my husband left work and had nail in his tire. Thank goodness Vulcan was still open. They patched it up in no time. So nice!! We always use them for our car needs. Super convenient and always answers our questions. We love them!!

Mar 06, 2024

I've shopped at Vulcan for years (going back to the Estes days) — I've finally had enough. The front desk team is always welcoming, but once it gets down to talking turkey, I feel like I'm getting hustled...and this year I was. God bless them and their business, but I'm returning to Costco — Vulcan can't touch their customer service, transparency, and all-around value.

Feb 06, 2024

Fast and friendly service!!!

Feb 06, 2024

Griffin is the absolute best!! He provided the BEST customer service ever. Please make sure that you ask for GRIFFIN when you go here. He will not let you down!!

Feb 06, 2024

Los trabajadores son amigables y amistosos

Feb 06, 2024

Needed road force balancing. Had to go to a different shop to have the work done correctly.

Feb 06, 2024

Nic and helpful but always busy

Feb 06, 2024

So it seems that they have all the customers that they need. I never been refused a tire rotation because of the age of my tires. I bought these tires from them less than 6 years ago, I am retired and don't have to drive every day anymore. So yes my tires are in great condition, but they are to old for vulcan to deal with. No problem...my business and my kids,,grandkids,,family and friends that I so happily referred to vulcan will take our business elsewhere.

Feb 06, 2024

Their staff are great and it is always a great experience working with them.

Feb 06, 2024

This team is awesome! Helped me out with my BMW on short notice and did a great job! Efficient, trustworthy, and knowledgeable. Thank you Rusty and Griffin!

Feb 06, 2024

great place been doing business with them for years only place I get my oil changed I Have bought tires great prices had repair work done friendly people on counter they know there business

Feb 06, 2023

Excellent service, I stopped in from out of town (IN) and gave me a honest, no charge inspection of my a/c which wasn't working. Got it fixed when I got home, since I didn't have time then.

Feb 06, 2023

After a while looking I found at great shop they different and it shows. Thanks

Feb 06, 2023

Buyer Beware of this place. My son is off at college and his truck overheated. Not knowing any local shops he took it to Vulcan and was charged $624.38. I took the bill to two shops I deal with back home and both say we were gouged. Charged $100 for a part that is $40 at Autozone right now and $25 for a hose connector that is $5. Also charged $220 labor on a heater hose install. Bottom line is my son was charged double what he should have been. This is only the second negative review I have ever left a business but overcharging someone in a bad situation is terrible. Save your money and use someone else.

Feb 06, 2023

Great place to have my truck serviced. Very up front and honest. They had my for F150 only a short time and did great work!

Feb 06, 2023

Great service. They fix my car next day I had it back.

Feb 06, 2023

I got stuck with a bad alternator on a cross country trip. They got me in as soon as they opened. They were helpful, friendly, and fast. I appreciate all their help!!

Feb 06, 2023

I have used Vulcan Tire in Trussville twice in the past few months. I had a tire failure while on I-59/459, and had my car taken there by road service. Rusty, Garrett and the entire crew were outstanding throughout this entire unplanned service event. Today I called to have another tire replaced due to a slow leak (from a sidewall nail), and they once again provided me with excellent, courteous, and friendly service. I dropped my car off and within less than an hour, my car was ready to go! Thanks Vulcan Trussville team for providing me with OUTSTANDING service twice. Definitely will use them again!!!!

Feb 06, 2023

I recently took my truck to Vulcan in Trussville for a strange sound around my engine. They told me my AC compressor was seized up and later that the engine needed to be replaced as well. I took it to a different mechanic and he found that it was a problem with my starter and power steering pump. Once we got the starter and power steering pump replaced my truck has been running fine. It was neither an engine or AC compressor as the employees at Vulcan had told me. I didn't receive good advice on what was going on with my vehicle and if I didn't take it somewhere else, it would have cost me a lot more money.

Feb 06, 2023

Original estimate they gave me was $430. They had my truck 3 hours. I looked the parts up that were on the invoice and the high price for these parts was $125. But they gave me a bill for $615. That’s $155 an hour for labor. But they said they charge $120 per hour, which is still high. Average mechanic work is $80 - $100. So I’m not sure this is an honest place to do business? Looks like they padded the bill about an extra $150. I will go elsewhere next time.

Feb 06, 2023

Service spot on as usual

Feb 06, 2023

Very disappointed with the business practice and not knowing what they are doing at this place. I ordered new tire and wheels that came ready to put on so I did and went to Vulcan tires in Trussville for a alignment in November of 2021, drove home and didn't feel right, so the next day drove to work on the freeway and just didn't feel right, even my gas mileagewas off. So took it back and they put it back on to check the alignment and said it was good was and just me, well it wasn't me by Dec 30, 2022 my outside tread on my all terrain front tire on both was worn down so I took my truck to Serra Toyota and let them aligned it and it was 56 out on one side and 36 out on the other and out of center. When I went up to Vulcan to see about reimbursement on a warrant alignment, their answer we don't see ourselves accountable for this because you have fourteen thousand miles on brand new tires and you could have been riding on the shoulder or a bad Road. Mind you my tires were not cheap Falken all-terrain guarantee for 55,000 and I drive on the freeway and highways. These are hard times and I had to work hard to buy my tires and for a company to mess up your vehicle and be childish about it and say prove we did it, when I brought it back the first go around before it got bad. This is the first time I've ever been so disgusted with a company and go online and give a review, just my warning to others.

Feb 06, 2023

Went in for a tire after a blow out in Birmingham and Clay and his team took care of me in the most incredible way. These guys rock and do it with style and have the best customer service around. Well done guys and would definitely recommend them.

Feb 06, 2023

Worked with Clay and Griffin to install a new set of tires, front brake pads, and oil/filter change on my 2019 F150. They got me scheduled in the day after contacting them and work was completed within ~2 hours. They were professional, knowledgeable and friendly. Definitely recommend using Vulcan for your automotive needs.