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Vaughan Automotive - Mercedes-Benz, BMW, AUDI, VW Repair & Service Specialist of Atlanta

5

4

3

2

1

4.9
(266 reviews)
Review highlights

"I always trust my Volkswagen with Vaughan. They do fast work and have timely communication. We've used them many times for years and always had a good experience."

"Great shop, great communication, and they beat the dealership prices!"

"Amazing people that run this place."


Overview

Categories

Auto repair shop, Auto tune up service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:30 AM - 5:30 PM

Tuesday

8:30 AM - 5:30 PM

Wednesday

8:30 AM - 5:30 PM

Thursday

8:30 AM - 5:30 PM

Friday

8:30 AM - 5:30 PM

Saturday

Closed


Description

We are a family owned local automotive repair shop located in Atlanta, GA 30339, near Buckhead, Vinings and Smyrna. We specialize in service and repair of European vehicles such as BMW, Mercedes-Benz, Audi, Volkswagen, Range Rover and MINI. We provide a 2 Year/24,000 mile Nationwide Warranty and every service comes with 1 year of roadside assistance. We focus on honesty, integrity and quality in our business practices to ensure the best client relationship. We want to give you the best car care experience that you'll ever have! Our goal is to keep you and your family vehicles safe and reliable for all your travels! We are equipped with Factory Scanners: ODIS, XENTRY, ISTA for programming and diagnostics. Welcome to the Family!


Reviews (34)

Feb 03, 2025

Great shop, really appreciate the work they do


Jan 30, 2025

Great service, detailed and no surprises, very informative and professional team!! Shout out to Cody my service tech, he kept me updated every step of the way


Jan 30, 2025

Professional, knowledgeable, transparent and a clear desire to treat you like family when you enter the shop.


Jan 23, 2025

I cannot say enough good things about this place what an absolute life saver these guys are. After months of searching for a trustworthy professional auto repair place after a few bad experiences and months of struggling with car problems within 24hrs of leaving my car with the owner Mathew, he had the problem diagnosed and fixed and went above and beyond to do a full inspection to give me added peace of mind. I am so thankful for Vaughan Automotive and the knowledge and efficiency of their team is in my opinion unmatched.


Jan 16, 2025

The team at Vaughn was very professional and responsive. They diagnosed my problem and gave me recommendations on what needed to be done and what was most important. I would recommend them.


Jan 09, 2025

Quality service with Affordable pricing and flexible financing available.


Jan 06, 2025

Always clear with expectations and pricing. Great service and trustworthy (they told me when I didn’t need something as well as what I did need fixed).


Jan 06, 2025

Brought my car back to have my windshield wipers replaced and the service was quick and efficient and I was in and out. Thanks for service. This is the place to bring your vehicle


Jan 06, 2025

Exceptional service and fair prices. Vaughan Automotive’s makes their customers feel valued and appreciated. You can always depend on having your vehicle serviced the right way with a full inspection every time you drop it off. I highly recommend Vaughan Automotive’s for your vehicle maintenance needs. -KJ


Jan 06, 2025

Great communication via text with up front quotes for work to be completed. In and out same day. Very convenient location for anyone in South Cobb or NW Atlanta. Hopefully I have found a new shop for my M5!!


Jan 06, 2025

Great service and quick turnaround time.


Jan 06, 2025

Great service!!


Jan 06, 2025

I normally leave reviews when I don’t like something but good reviews are needed to. This is a good review 😊 I’ve been going to Vaughan Automotive for a few years now! Every time I’ve been there they have been professional, polite and have great customer service. I love the communication in person and the fact I can approve my services and they aren’t just doing car repairs and bill me when I arrive. I like I know my total and all fees so there is no sticker shock with price. They leave me car clean after service and my car is always running smoothly after. It may be crazy to say but one thing I like the most is the cleanliness of the shop it doesn’t smell like an auto shop. It’s always clean and fresh when I go in. I appreciate them especially the week of Christmas. Everyone was working so hard all day. They finished by car right at close of business and they did it with a smile. Thank you everyone! I will continue to bring my car or any new car to you! Happy New Year!


Jan 06, 2025

I took my car in for service and a starting problem. It’s always a crapshoot when you drop a European car off for repairs. I am satisfied that the car was fixed right and wished I had brought it there originally.I would have saved some money.


Jan 06, 2025

My vehicle is running great. Matthew is great. Efficient turnaround time for service. Our go to automotive service center.


Jan 06, 2025

Professional dependable - gets things done on time!


Jan 06, 2025

They seem to handle business promptly and are professional in their approach but I give 3 stars because the quote I received was double what other reputable shops quoted for the job. Shop around


Jan 06, 2025

Vaughan Automotive is excellent. I discovered them several months ago, and now, I am a believer in the quality and great attention to detail that they provide every time! The service and commitment that they provide is professional and with integrity. From my first experience with Vaughan, I was impressed with the thorough approach in doing every job right. Keep up the good work.


Jan 06, 2025

What a pleasant experience! I like the way this shop took the time and explained, took pictures, and even gave full description of what is needed.


Jan 06, 2025

While visiting my inlaws during Thanksgiving our family MB GL350 decided it didn't want to work. Stranded in a different state from where I reside, I felt helpless and in a bad position but I found these guys (Cody and Matt) and they treated us fairly and shot me straight. I would recommend them with the utmost confidence as they are a solid business that puts the customers first.


Dec 06, 2024

I been going to Vaughans’ for years and I wish more businesses were like them. Cody and Matt are consistent, professional and just always eager to make their customers happy. I never have that cringe feeling when I drop my car off because I know they are fair and honest.


Dec 06, 2024

Vaughan Automotive is the BEST hands down! Took my Mercedes in for some battery maintenance and both were replaced within a couple of hours! If you’re looking for fast, friendly and honest service, this is the place to go! Ask for Cody! His customer service was EXCELLENT!


Nov 06, 2024

Absolutely amazing experience. Service was professional, fast, reasonable. I will use them again and I highly recommend this company


Oct 06, 2024

Great service!


Oct 06, 2024

Great shop, great communication, and they beat the dealership prices! Hands down a great shop to have on call for all of your performance and foreign car needs and service.


Oct 06, 2024

Hands down wonderful customer service. Work done in a timely manner!! Cost of work for a benz half the cost it would have cost me at dealership. Thank you Cory & Vaughan automotives!! As long as I have the car I am a customer!!


Oct 06, 2024

I always appreciate your thoroughness which helps me to keep my car in the best condition.


Oct 06, 2024

I brought my car in when my EPC light appeared on my dash. And while I didn’t expect to get the quote that I received (mainly because I didn’t truly know how deep the issues were beforehand), the folks at Vaughan Automotive took care of my Volkswagen and got us back up and running. They also have a very cool tracking system that keeps you updated along the process, and include pictures so you have a visual as well. I would recommend and will be returning for my car needs in the future!


Oct 06, 2024

I frequent Vaughans for my Benz maintenance. They’re amazing! Turn around time is great and the prices are reasonable. All of my experiences have been great!


Oct 06, 2024

They are very professional with the service provided. The price is way under the Mercedes dealership.They notified of additional services that are needed for my car performance. I recommend the to friends


Oct 06, 2024

Very responsive. Found/fixed the problem. Reasonably priced.


Sep 06, 2024

Couldn’t recommend enough. Came to them in a time of desperation where other shops couldn’t figure out the problem (electrical issues). Great communication with Cody.


Sep 06, 2024

My Mercedes GLC experienced an odd set of problems related to malfunctions of, first one headlight, then another. Other shops wanted to replace an entire headlight assembly or simply couldn’t do the work. Vaughn used their up-to-date analysis equipment and determined that the problem was a part within one headlight. Their analysis was thorough, our discussions of the possibility of further issues were honest and transparent, and their repairs were reasonably priced. I will definitely go back!


Sep 06, 2024

Quickly diagnosed and conveyed a repair plan for my 2019 Q5! Highly recommend these guys for all your repair needs!