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Valvoline Instant Oil Change

5

4

3

2

1

4.1
(229 reviews)
Review highlights

"Great service in and out fast very professional"

"Great customer service, high energy, and fast efficient service."

"Good group of employees, and the coupons really helped with the price."


Overview

Categories

Oil change service


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 6:00 PM


Description

For nearly 40 years, Valvoline Instant Oil Changeâ„  is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Portage.


Reviews (32)

Jan 30, 2025

Excellent service very honest customer was amazing great experience very quick service


Jan 30, 2025

Great, fast, high quality service. Highly recommended. Value priced.


Jan 16, 2025

Awesome fast and job well done


Jan 16, 2025

Battery’s are junk had one installed in late 2023 and have to jump to start now. I’ve been going there since 2022 and I’ll never go back. They can do oil changes well but don’t let them change a battery. Thanks Valvoline for leaving me stranded


Jan 16, 2025

I got an oil change here this morning. They honored the online coupon I brought without hesitation. They checked my fluids, tire pressue, and wipers. The entire experience was great. I had my mother with me and the both of us were very impressed with everyone in the shop. They functioned like a well oiled machine. Seemed like a great group of people doing great work. Thank you very much. I will be a return customer. Long story short, EXCEPTIONAL SERVICE EXPERIENCE!!!!!


Jan 09, 2025

Techs were personable with their recommendations but with pressure. The team seem to like what they do and take pride in what they do, which is refreshing to see! Keep it up :) 👍


Jan 06, 2025

Always satisfaction guaranteed. Thank You for great service.


Jan 06, 2025

Dano is the mano


Jan 06, 2025

They were friendly and did not push services at all! Will be back.


Dec 06, 2024

Came in with a 2020 toyota rav 4 for a full-synthetic oil change. Was there for easily over an hour with one car actively in each bay. To date, it has been the longest wait time for any instant oil change that I have been to. Their process was very dis-communicative, had about 6 people at different times come to provide service to my vehicle. Result in massive miscommunication in that I did not want an air filter, very repetitive to keep having to tell the associates and then watch them try and ask their co-workers the service to be provided. Resulted in a lot of wasted time and labor. Forgot to reconnect some pieces in my engine. Car refused to drive and then took about 6-8 restarts of the car, multiple looks at the engine and multiple associates to resolve the problem. Associate could not comprehend instructions on screen on how to reset my dash for oil change maintenance notification. Had to read it myself and figure out how to reset it. Another associate had to plug into my car to reset all the engine warning from disconnecting a sensor in my engine and reassured me that anything wrong or damaged in the vehicle will be fully backed and covered by Valvoline. As it should be, however this cause major concern for me as improper service can cause major failures in a vehicle which can lead to accidents on the roads. Additionally, the wrong mileage on my oil change sticker was given to me after trying to correct twice. I cannot believe that I paid $105 for such a service to be performed on my vehicle. I highly recommend and advise servicing your vehicle somewhere else or taking the time to learn how to perform proper maintenance on your vehicle yourself.


Dec 06, 2024

I recently got my oil changed here and it was one of the best experiences of my life. They did not push me to do anything that I did not want or did not need. I felt respected as an individual. I used their coupon too, I only go to Valvoline.


Dec 06, 2024

Oil light came on soon after there was no oil on my dipstick! Everyone there acted professional but I definitely got a shady vibe when they showed me a dirty dipstick and took 5 mins to explain why. And a sticker for 3k miles on a full synthetic oil change? I'll never trust anyone besides myself to ever change my oil ever again. Hopefully I haven't done any damage to my car.


Nov 06, 2024

Caleb was super helpful and kind! :)


Nov 06, 2024

Everyone was highly professional, worked well as a team, made my car and me feel valued, and they were fast! Rachel was especially great at ensuring my car was cared for as well as leading her team. Excellent experience!


Nov 06, 2024

I've been here quite a few times and the staff and service have always been great. There's always some sort of coupon available online; don't pay full price!


Nov 06, 2024

Quick, polite and professional service.


Nov 06, 2024

They are always fast and do not pressure additional services when I just want an oil change.


Nov 06, 2024

Will definitely return!


Nov 06, 2024

Cobran $10 para una fundación ? No me enteré hasta ver el recibo. No di consentimiento, me lo pusieron . $131 por cambio de aceite , filtro de aire y aceite , chequeo de llantas . Aire que está mal según los datos del carro . 35.37 ,36,36. No sé quién es el error .


Nov 06, 2024

Very detail oriented and explain everything they do. Answer any questions that you may have. Staff all very knowledgeable and do the job right. No question I will not hesitate to come back for my next oil change. Great shop, great people working there.


Oct 06, 2024

My dad took my car here for an oil change. I'm sure he asked for conventional oil, but my car has to have full synthetic because of some eco engine thing. Well, they just took his word and put conventional oil in. Do they not even check what kind of oil your car actually takes?! Even then, I found a puddle of oil in the driveway. He took it back and they only put the oil filter on hand tight. So it had leaked about a quart and a half of oil. Thankfully, I caught it. They also let my dad change my account to his contact information, which makes no sense. When I called to correct it, they told me they couldn't provide that information or do anything about it. What BS. I'll make sure the BBB and AG office hear about this one. Just wrong all the way around.


Oct 06, 2024

Tae and her team were exceptional. Everyone is communicating and working efficiently as a unit. My service was free to me because I was using a fleet service but the transaction was the smoothest I've ever experienced. Didn't even have to get out of my car! Definitely coming back


Oct 06, 2024

Terrible customer service. I got there nobody came to talk to me, but whenever someone else come they go talk to them. Nobody came to talk to me for as long as they had me stay there


Oct 06, 2024

Very friendly staff and they do a great job. I have been over 4 times and always have a good experience.


Sep 06, 2024

Great customer service!


Sep 06, 2024

Great people and very thorough service, and done in good time! Clean place, too! I'll go again. And I did go again! I appreciate the friendliness of the service personnel. Thanks, Valvoline folks!


Sep 06, 2024

Leaking plug after an Oil change. Came back in and fix it for no charge. Great management!


Sep 06, 2024

The workers are extremely friendly and open to conversation! They answered my questions even after I had them repeat themselves.


Sep 06, 2024

This is quick place to change oil. If you call upfront you may get discount coupon. Only thing you need to consider is they are trying to sell other products.


Sep 06, 2024

Very good staff at this location! Reasonable prices with various coupons!


Aug 06, 2024

Great customer service🙂 Rachel rocks❤💯 great service once again


Aug 06, 2024

Great experience here. Got right in, staff was very friendly and thorough.