Valvoline Instant Oil Change
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Review highlights
"These guys are awesome. Fast and friendly. No wait and full service in about 30 minutes."
"They give you options, offer discounts and even offer water or soda."
"Great staff, service and the right price."
Overview
Categories
Oil change service, Auto air conditioning service
Directions
21037 N Cave Creek Rd
Phoenix, AZ, 85024
Phone number
Call: (602) 652-8281Website
View websiteHours
Sunday
7:00 AM - 5:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Phoenix.
Reviews (33)
Feb 05, 2025
i was acknowledged as soon as drove into line. all 3 employees were professional & excellent communicators
Feb 01, 2025
Sadly, the place I've been taking all of my vehicles for the past 25 years sold.....tried Jiffy.....okay, but took way too long.....went to Valvoline on Happy Valley and it was awesome! Got an oil change AND car wash (at neighboring Superstar) in less than 30 minutes!
Jan 30, 2025
Asked if there were coupons, Boom! 20% off plus another $20... These people are so quick, honest, and helpful! Never go anywhere else!!!
Jan 30, 2025
In Fast, courteous and knowledgeable!-- out in no time at all!
Jan 30, 2025
Quick, to the point, nice staff.
Jan 23, 2025
Hello, I had my vehicle serviced for oil 2 days ago, but I can hear noise coming from under the vehicle. I guess they didn't fit the protection or engine cover properly. I will come back for this.
Jan 23, 2025
My TPMS sytem was showing all 4 tires at least 7 lbs low when I pulled in today. This was one of the reasons I had stopped in today. When they were finished with my service, I asked the person who appeared to be in charge if they had checked the air pressure in my tires, so he asked the technician, Johann if he had. He said very resoundingly that he he had an that they were all at 35lbs. When I pulled out of the shop, I checked my TPMS screen again a few miles down the road and it had not changed. All 4 tires were still showing at least 7 lbs low. I ended up having to make another stop at Discount Tire. They aired up all 4 tires and found that one had a screw in it, so it needed a repair. Integrity is everything to me. You have lost a customer!
Jan 16, 2025
Fast and friendly service. All employees I interacted with were professional, polite, and efficient. Even though I arrived just before closing, they all provided quality service with a smile. I will come back for future service.
Jan 16, 2025
I had my oil changed on 12/27/24 and a few days later I noticed oil leaks on the drive way. I took my car to pepboys and fire stone both said I needed a new motor! I’ve been going to this Valvoline for years and they have not been doing a full oil Change * PLEASE DO NOT GO HERE! I’m so upset that they damaged my car that I needed to get a new car. They the oil they took out was black with metal inside!!! I want my money back for the years and damage they did to my Car!! Please save yourself from having to get a new car!!
Jan 16, 2025
I have had oil changes done for 60 years and the last 2 years I have used Valvoline and they are in a highest "class of their own".
Jan 16, 2025
This is clearly a team, and not a group of employees. Consequently, they are able to quickly cover all of the bases that you could hope for in an oil change. The energy at this Valvoline location is incredible.
Jan 09, 2025
Best in town hands down
Jan 06, 2025
Always efficient. Never up selling. Highly recommend this location and staff
Jan 06, 2025
Britany was very informative and walked me through everything that was being completed, as well as recommended services based on my service history.
Jan 06, 2025
I am writing to express my concern regarding an issue that occurred during the recent maintenance of my vehicle. It appears that during the process of checking the coolant, the cap was removed without first checking the coolant pressure level, which resulted in coolant spraying throughout the engine bay. Unfortunately, this caused the air intake system to become drenched in coolant fluid. The technicians appeared to allow the coolant to spray freely, observing the situation without taking immediate steps to contain the fluid or protect the components under the hood. As a result, the engine bay was thoroughly covered in coolant, which raises significant concerns about potential damage to sensitive parts. This lack of attention to detail and care is troubling, especially given the potential for harm to critical engine components. Before leaving, I asked the store GM on duty who came over to access the situation if coolant had entered my air intake, and he assured me that only a small amount had, and that he had wiped out whatever had gotten in. He explained I was safe to drive the vehicle even given the circumstances. However, after leaving the facility, my air intake began smoking from the coolant creating an unsafe hazard while driving. I would appreciate it if you could look into this matter and ensure that steps are taken to avoid such incidents in the future.
Jan 06, 2025
The staff were nice and friendly. They got me in and out at a timely time.
Jan 06, 2025
They are always courteous and change oil and check air,tires,lights,turning signals and other fluids in a timely manner....
Jan 06, 2025
The guys at this location were incredibly polite, honest and efficient especially James and Johan. I will be coming back. I was very impressed.
Dec 06, 2024
Always great service
Dec 06, 2024
Everyone there was super nice, even the people that weren't working on my car!! Quick and easy, great service
Dec 06, 2024
Good Job,Friendly. Did not try to sell me Extra service I did not need. Will go back again.
Dec 06, 2024
Got a coupon online with a valid date range, went in to get an oil change hoping to spend $40-50. Once at the location, suddenly the coupon isn't valid? (They made it very clear it wasn't their fault or problem) and left with a $108 receipt. Honestly don't plan on returning here.
Dec 06, 2024
Great speedy service, 100% recommend!
Dec 06, 2024
Great staff, no pressure and let me know what my car needed
Dec 06, 2024
I can't say enough about our positive experience at this Valvoline location! Kevin, the manager, and his staff went above and beyond to help us with a problem with our son's car - that, incidentally, wasn't even due to their oil change, but to an incorrect battery installed elsewhere. The entire team was friendly, helpful, solution-oriented and knowledgeable, and left us with an extremely positive impression of their location and the company as a whole. It's so refreshing these days to truly feel like a valued customer.
Dec 06, 2024
I love and only use Valvoline because they are hands down always wonderful service and staff always, great quality every time, and they are considerate of their customers regularly. Richie and his whole staff were phenomenal and should be promoted for taking me so late in the day and so quickly for a car service. I wish they accepted tips for how much they saved my trip from falling apart just by being so kind and taking me last minute. All deserve recognition, but Richie was a solid one and Hunter, too for helping me so much the whole way through 👌 If you are looking for the right place for your car, ONLY TRUST VALVOLINE ALWAYS FOR BEST SERVICE EVERY SINGLE TIME!
Dec 06, 2024
In and out. As usual. The folks there at valvoline do great work and they do it quickly. Every time.
Dec 06, 2024
Manger has a terrible attitude and he is lazy. His name is Ray or Roy. Whatever it is he has poor customer service skills
Dec 06, 2024
Pretty effective oil change. Took about 20 minutes. They don't really inspect your car, just use the manufacturer recommended changes.
Dec 06, 2024
Very nice staff and they move people through pretty quickly.
Nov 06, 2024
Always quick, efficient and friendly.
Nov 06, 2024
The preventive maintenance was great, put us up to-date with our oil change
Nov 06, 2024
The team is consistently energic and seem to want to be quick about their service. They are also very good about being transparent with each of the steps of the process. Also, they are more than willing help me save money.