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Valvoline Instant Oil Change

5

4

3

2

1

4.5
(693 reviews)
Review highlights

"Reggie and the team were awesome! I was in and out faster than any other oil change I've ever had. No pushy sales techniques and gave me exactly what I neeed in an oil …"

"Great Service and price from a bunch of great employees."

"Nice place, friendly people, fast service, reasonable prices!"


Overview

Categories

Oil change service, Auto air conditioning service


Hours

Sunday

9:00 AM - 5:00 PM

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM


Description

For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Knoxville.


Reviews (28)

Feb 05, 2025

great company


Feb 04, 2025

I dealt with a guy named Dustin..I believe. He was very professional and answered any questions I had and wasn't trying to up sale me on anything. Him and his Co workers were very professional and did the work needed in great timing. Everyone I dealt with was very respectful and professional. Would highly recommend going to this location in the future.


Feb 03, 2025

Daniel and the boys were quick and courteous. Daniel even showed me how I could clean my K&N filter later. Appreciate it!


Jan 30, 2025

Staff took the time to figure out how to access and replace engine air filter. Performed service in a timely fashion.


Jan 30, 2025

The team here is always very friendly and professional. They are thorough with the readings and a pleasure to be around. They are welcoming and stress that they are happy to answer questions or help in any way!


Jan 30, 2025

Took a little longer today but seems like they were doing everything they could to get all the cars moved through quickly. Samuel was a delight to talk to and was very respectful!


Jan 23, 2025

Very friendly staff!


Jan 16, 2025

Friendly and quick. Suggestions on services coming up or needed but no pressure.


Jan 16, 2025

Wonderful customer service shout out to Dustin for helping me with all my needs being as I am a clueless female


Jan 06, 2025

Always great service.


Jan 06, 2025

Amazing


Jan 06, 2025

Great job by all. I will keep going to Valvoline.


Jan 06, 2025

I have been using Valvoline for many years and have continued to do so because of excellent service. However, I have to do this review because I was treated with extraordinary patience and kindness yesterday! I had my vehicle worked on for a headlight that wasn't functioning properly yesterday afternoon. Afterward, I had several errands to run including going to a car wash. When I got home and unloaded groceries I noticed that the parking light and the tail lights were on even though the car didn't even have the key in it. I panicked, called Valvoline, and was told to bring it back in. I was horrified because I am elderly and disabled and I was already tapped out. I hadn't had dinner yet and they were about to close so I had to leave anyway right then. When I got there, a young man quickly checked on everything and said he could find no reason for the lights to be remaining on like that and assured me that it didn't have anything to do with the work they had done because he checked those wires. I let him know that I was really concerned because I live alone and I have no way to get any help with this. He took the time, then, to consult with some others and after a little while it was suggested that there might be a button on top of the steering column that needed to be checked because those buttons are on a lot of older cars, which mine is a 2004 Subaru. Sure enough, there is a parking light switch there that must have gotten depressed by the car wash folks when they were cleaning the interior. This young man was so kind and patient with me throughout and diligent enough to persist and seeking a solution that he absolutely made my day! I honestly believe that he was answered prayer, because I had been praying for help from the moment I discovered the problem! When I told the manager about his Stellar performance, I was assured that he would receive commentation for it from management. This is how you run a business, folks!


Jan 06, 2025

I have used Valvoline several times recently, and I have to say these guys are the best of the best. Highly recommend!


Jan 06, 2025

No issues.


Dec 06, 2024

Excellent service every time I get my oil changed!! I only go to Vavoline to get my car serviced.


Dec 06, 2024

I always use Valvoline for my vehicles. It's easy in and quick. I hate making appointments. Coupons are always available and some places give student discounts, just ask.


Dec 06, 2024

Impressed with speed, friendliness, thoroughness, and quality of service for the price.


Dec 06, 2024

Joe helped me out to get my oil and filters changed, and made great conversation with me! Super good experience all around


Dec 06, 2024

Showed integrity today. Brought my car in for oil change. They showed me that my Oil was still good for a while longer. Offered to do a quick checkup and adjusted my tire pressure. No charge. Will be going back.


Dec 06, 2024

Super nice, fast and had a half off oil change coupon!


Dec 06, 2024

Team was super friendly, knowledgeable and offered genuine advice. Really love this group.


Dec 06, 2024

Thank you to Michael and Michael for the awesome service. Shout out to Nathan Berlin Tyler and Jamal for the other cars you were working on. You guys rock see you in 3k miles


Nov 06, 2024

Great experience. Friendly and knowledgeable staff. Will recommend to my friends.


Nov 06, 2024

I pulled up and was instantly greeted, He was very polite asked what I needed I told him, I only waited 5 minutes till I was able to pull my car in, the checked my car, changed my oil I would say it took 15 mins the most but only because I added something on other than that I would say I would of been out in 10 minutes! They were really nice and wonderful he told me other things that I need to change and will definitely be going back to get done! Hands down it was the best service I’ve ever had! I will definitely be going back and would recommend them to my friends!


Nov 06, 2024

They are amazing if you can go a few weeks without your car, are fine paying $200+ for an oil change, and letting them cause irreversible damage to your car. Went and got an oil change and was upsold an air filter that was installed incorrectly and caused my car to shutter and shake. Took my car same day to my mechanic and they fixed the issue caused by Valvoline which ended up costing me $150 on top of the $92 Valvoline oil change. Filed a claim with Valvoline for the cost of repair and was told because I did not call Valvoline and schedule their mechanic to come out and look at my car that I would not be getting the full refund for the repair. Being that I’m employed I have to have my car in functioning condition to get to work. I don’t have time to wait a few more weeks to hopefully get my car fixed/ refunded, but if you do, there’s no better place in town.


Nov 06, 2024

They were very nice friendly and professional but after I left I noticed one of my hubcaps was missing I'm not saying they took it but it didn't come up missing till after I left but other than that they were friendly and nice thank you


Nov 06, 2024

quick and competent service