Valvoline Instant Oil Change

Feb 04, 2025

Valvoline is always quick to get me admitted, does quick work, and are always polite and friendly when I come in. They do good work every time I've been in, and this specific location is always clean and well staffed!

Feb 01, 2025

The customer service and professionalism was phenomenal. I was advised of services that I wasn’t aware that Valvoline offered. I received top notched service in 10 minutes. I am exceptionally pleased and I will be back!

Jan 31, 2025

1/25/25 my first time here!!!! Friendly respectful and definitely will bring my Car for service here!!!! I’m new to the area!!! And this is Great Kwanterius and Thomas are amazing!!! Great Job GUYS!!!! I’m gonna tell everyone about this location!!! Letssss Gooooo 💪🏾💪🏾💪🏾

Jan 24, 2025

I was taken as soon as I arrived. The staff was nice and my service was done quickly.

Jan 07, 2025

Fast and got right too it. Love it always

Jan 07, 2025

I pulled in for an oil change and was out of the garage in 10 minutes tops! The staff were very friendly, thorough, and didn’t try to sell me on extra services like most mechanics have in my experience. Will definitely be coming back in the future!

Jan 07, 2025

My daughter went there for a oil change and they tried to take advantage of her by saying she had to have an $120 synthetic oil change on a 10 yr old car. Absolutely ridiculous and absurd. The previous service for the same vehicle at a different Valvoline didn't say we had to use synthetic.

Jan 07, 2025

W mans helped me out A lot was thought full as-well

Jan 07, 2025

Went here for just an oil change. First problem was 130 dollars. That is insane for an oil change. Second problem my engine light came on the next day. Took it to the mechanics. Turned out they spilled oil everywhere on my engine causing it to misfire. 250 dollars mistake mistake I won’t be making again.

Dec 07, 2024

Fast, friendly service. It’s really all you can ask for these days. They acknowledged me when I pulled in. The wait wasn’t very long. Once my car was in the bay I was out of there in less than 15 minutes. Everybody was polite. I highly recommend this location! Thanks again!

Dec 07, 2024

Friendly and efficient!

Dec 07, 2024

Poor service, stay away, there are other Valvolines not far away. They had three open bays open and they directed me to pull into line in the only occupied bay behind another car they were working on. Two of the three people I could see standing around with hands in pockets and after a few minutes, when a customer they seemed to prefer over me came in, the same person directed them to another bay and started immediately to work on that car. I left and went up the road. This one had two bays both with cars and I was still done in less than 10 minutes. There were fewer people working at the second Valvoline but they had their act together sooo much better.

Nov 07, 2024

Always done on time and quick also good people

Nov 07, 2024

Employees at this particular location don’t seem to care or take pride in their work, which is an unusual outlier for Valvoline. Normally Valvoline employees are fantastic at typical locations, but these ones consistently don’t seem to care. Not sure if it’s a management issue or what. I’ll drive further to go to a different location next time.

Nov 07, 2024

I’m very pleased with the service conducted today. Was my first service on my new vehicle, hesitant at first due to quick lubes bad reputation. Valvoline proved me wrong, with their quick and thorough service. Awesome people!

Nov 07, 2024

The service provided was excellent and quick and the price was great.

Oct 07, 2024

Hubert and Oscar were incredibly kind and helped us get in and out quickly. I cannot possibly emphasize just how good our experience was and how Hubert and Oscar went above and beyond in helping us. They're not just great technicians but fantastic humans.

Oct 07, 2024

The team is quick and thorough with their services. And they are courteous, respectful and willing to go above and beyond.

Oct 07, 2024

Very fast service. Didn’t try to make me buy extras that I didn’t need. I was in and out in under 20 minutes. Kenny is the best!

Sep 07, 2024

Manager was rude with a lil like oh well attitude I wouldn’t recommend this store . I’m very frustrated & had to go to Randolph rd store they were nice & very helpful

Aug 07, 2024

Brought my really old truck in for its first service in probably 4 years. Hubert looked it over and recommended a few services to get it running smooth. Due to its condition, he wasn’t able to perform all of the recommended services but that didn’t stop him from finishing what could be done. He was thorough and honest which is what I look for when taking my vehicle somewhere for service. I’ll happily be recommending this place to others solely based on how Hubert treated me during my visit.

Aug 07, 2024

Great customer service!! And very informative thank you for your service!

Aug 07, 2024

Honest, professional, very speedy and knowledgeable!

Aug 07, 2024

READ YOUR RECEIPT I really hate writing bad reviews. However, given my experiences with this store, I'll make an exception. This is the last time I will go to a quick-lube place! I visited this store twice to get an oil change on my previous car. So I decided to return to get an oil change for my new car. My worst mistake. To be clear, my car was not leaking oil until I brought it here. I stay up to date with all my car repairs. I brought my car in for an oil change on May 30th. A few days later I noticed an oil spill in my driveway. So I took it in on June 2nd to get it looked at. I was told, "It was our fault, we did not clean up everything, and I had a small valve cover gasket leak." I thought okay, let me go ahead and get that fixed. After driving 5 hours to another state, I once again noticed an oil leak under my car. I took it to another location on June 9th, who immediately called this location to figure out what had happened. The technician there told me the filter was installed improperly. I then drove home and still noticed my car was leaking. Tired of the back and forth, I took it to the dealership. They informed me that I needed a new oil filter housing due to the damage caused by the initial filter being improperly installed. Of course, I needed to be reimbursed, so I created a claim with customer care on June 10 for reimbursement for a driveway cleaning and the dealership bill. It's been almost two months and no one has reached out to me regarding the claim. I've spoken to countless customer care reps and upper management has not reached out. Except for the assistant store manager who said he would give me a callback. He did not. Management says they call but I have no voicemail or anything. They didn't call. They tell you anything to get you off the phone. Regarding the repair they only mentioned what was on the receipt, about all repairs having to go through Valvoline, meaning they couldn't care less. I even spoke to the store manager, who said the same thing. Honestly, who has the time to go back and forth, especially after I took my car there again to get it looked at a second time, Why would I take it there again, for you to tell me you fixed it and it will not be fixed? Please if you want to save money, a $30 oil change is not worth spending hundreds of dollars out of pocket later. Do yourself a favor and visit another location. Management is friendly until you have a problem. Don't be fooled by their friendly staff. They don't care about your car or your wallet. Do your research and find another location that will provide you with the care you deserve. I learned my lesson.

Aug 07, 2024

The two gentlemen were very professional and helpful. I was in and out in no time. Jeryck was friendly and professional. Keem took care of my oil and topped off my fluids. They were knowledgeable regarding my vehicle and the services I needed. I recommend this location.

Jul 07, 2024

Great, quick customer service at this location!

Jul 07, 2024

I filled out entry code. An got nothing return