VA Auto Service of Fairfax

Feb 06, 2025

I've been going here three years now. Great professional and customer service with competitive prices. Overall a reliable place to go every time!

Jan 31, 2025

I took in my Honda odyssey in because it was making a strange noise. They brought the car into the garage and after 3-4 minutes, they called me in to identify the noise as we drove to a stoplight and back (5 minutes). They told me it “could” be a problem with the timing belt; and charged me $177 for “diagnostics.” They didn’t bother to look under the car or do a thorough diagnostic with computerized results (an actual diagnostic would take 30-60 minutes). They just listened to a noise and make a best guess. Charged $177 for under 10 minutes of “work” and a “could be” diagnosis (and to provide me with an estimate of $1753).

Dec 07, 2024

They got me in so quickly and were so nice!

Nov 07, 2024

Have gone here for both of my vehicles, very quick inspection times to get my sticker.

Nov 07, 2024

I had tire replacement, but after the change there was huge wheel scuffs. I know it can happen during tire changes. It's not a big deal if they just told me.

Oct 07, 2024

Great service good people especially Brian.

Oct 07, 2024

Service was timely, efficient, and effective. Franz was great. Thanks, will be coming back.

Sep 07, 2024

Best BMW Porsche service Center in Fairfax. Honest and transparent with repair plan and guided estimate.

Aug 07, 2024

Always excellent service at VA Auto Service of Fairfax! Honest & friendly. Tony & crew always let the customer know they matter!

Aug 07, 2024

Great experience.

Aug 07, 2024

My husband and I took our 2010 Honda Civic up here for an inspection and to check the ac as it wasn’t blowing cool air. We have taken our cars up here before and haven’t had problems. However, this time was very different. After dropping the car off, we got sent an estimate for $3,700 for a variety of things like flushing fluids, replacing breaks, oil change, fixing the AC and we said we wanted to get a second opinion. Then we got sent another estimate for only new front breaks, oil change, and AC recovery recharge for $1,900. We told them again, we were going to take it for a second opinion because that seemed high in price and we didn’t know if we wanted to put that much money into an old back up car. We go to pick the car up and we’re sent an invoice for the AC and an oil change for over $300. When we got there, we were told they already did the oil change and work on the AC before sending us the original estimate, which makes no sense. So without our consent, they did the work and then changed us for it. We took the car to another shop in Annandale and it was less than $700 to relapse the front breaks….so about $1,000 less than VA Auto Service of Fairfax. Another thing is the price for the labor on changing the breaks actually went up on the second invoice after taking the other stuff off the first invoice. So I don’t know if they are just throwing numbers out there, but it was very inconsistent. There is nothing worse than feeling like you are getting ripped off and taken advantage of when you don’t know much about cars. I highly recommend staying away from this place if you don’t want to get overcharged for work on your cars.

Jul 07, 2024

I’m not sure how I didn’t know about them before but I sure am glad I know about them now. Fast and efficient and really nice guys!

Jun 07, 2024

Another shop told me I needed new brake calipers, and I was suspicious that wasn't the case. So I brought my car here, and they told me the calipers were fine. Nice to avoid unnecessary repairs with an honest shop. Tony (the owner) always takes the time to explain what needs to be repaired, what may need work soon, and what's fine for now. They do good work and get it done fast. Thanks to this shop, I've been able to keep my old car running at a reasonable cost.

Jun 07, 2024

Tony is professional and honest. Reasonable prices. Certified Toyota mechanic.

May 07, 2024

non trust worthy mechanics & high priced labor. I even got an inspection done and passed , even though my horn didn't work, as well as my head lights 🤣🤣 How did they do a State Inspection but not check the horn or headlights? It says a lot about their mechanics.... STAY AWAY!!!

Apr 07, 2024

I. Took my car for inspection and emissions yesterday. I waited for 30 minutes all done. They were doing so good. I will come again

Feb 07, 2024

100 % recommended. I'm going to VA Auto Services of Fairfax about 4 years never was disappointed. Friendly people very knowledge as well. Prices are affordable.

Feb 07, 2024

Between two cars in our family, we've had everything from an oil change to an exhaust system repair, to a new rear main seal, to new tires and brakes, and we've been very happy with the service every time. Both their customer service and the quality of their work have been excellent. This is definitely a place we'll keep bringing our cars back to. Very satisfied.

Feb 07, 2024

Gone there a couple times, always get the job done at a great price!

Feb 07, 2024

Good fast service! Took me in at the end of the day and I really appreciate that

Feb 07, 2024

Great service, timely and professional.

Feb 07, 2024

I had my state inspection done today at this shop and was amazed by how nice and fast they were. Will definitely be coming back for any vehicle work!

Feb 07, 2024

I took my car to this repair shop and I can’t believe how quickly they diagnosed the problem and called me with an estimate. The owner and other service men were professional, and kind and really took the time to explain what happened and possible cause. I appreciate their work and I trust them. I highly recommend this repair shop and the people who work there. I believe you can count on them not to rip you off!!

Feb 07, 2024

In and out under an hour for emissions and inspection during the end if the month rush.

Feb 07, 2024

It is messed up that they won't give you a quote over the phone for a front rotor and pads replacement. You just lost my business there.

Feb 07, 2024

People are kind. But if you dont know about the car, MUST check the price. Compared to other shops, it was overpriced. Simple work price is okay.

Feb 07, 2024

Shocker. Failed inspection due to wiper blades that worked great and coincidentally the other car simultaneously being inspected also failed inspection for same reason at same time. I was nervous to take car here because I read reviews about this exact thing happening but was in a bind so took a risk. Shame on me. Rip off.

Feb 07, 2024

Thank you for the excellent customer service! Took my 2012 Rogue here for the first time a few weeks ago for a State/emissions inspection. Everyone I interacted with, on the phone and at the shop, was very kind. Will definitely be bringing my vehicle here again!

Feb 07, 2024

The customer service was fast and efficient! They called around and found a battery for my Camry within 20 minutes. Such a great experience with VA Auto Service of Fairfax.

Feb 07, 2024

Their customer service is wonderful by all means but their prices are through the roof I needed an ac part fixed and not only did they charge $600 more than anyone else around but I looked up the part needed for my repair and it was $89 on the high side but they were going to charge me $600+ for it At a “discount” was able to find it being done way cheaper and they said it would take 12 hours to fix but the other shop they had done it multiple times before and 8 hours to fix it was the max so they wanted to make an extra 4 hours of labor appear out of thin air as well as charging a 600% markup on a part do realize they get bigger discounts on parts being they buy so many yet they want to tax on everything so much if customer service is your only requirement go here but for fair pricing and excellent customer service look elsewhere don’t be fooled by these people the took me for a ride and I pay enough to ride already the additional tax is unnecessary

Feb 07, 2024

This place is great! Very fast and efficient! The wait times are not long - super convenient! The owner is friendly, professional, and respectful! Would recommend you take your car here for your service needs! Outstanding customer service! Great job!

Feb 07, 2024

Was able to get a safety inspection and tire repair done very fast here. Great customer service and good prices as well.

Feb 07, 2024

Workers explain everything with service. They are efficient, timely and great with the cost.