Urban Classics Auto Repair

Feb 05, 2025

As a loyal customer I can’t say enough great things about Urban Classic Auto Repair! The team is extremely knowledgeable, professional, and trustworthy. They took the time to explain the repairs needed and provided honest recommendations without any unnecessary upselling. The service was efficient, and my car runs better than ever. It’s hard to find a repair shop you can truly rely on, but this place is definitely one of them. Highly recommend for anyone looking for quality work and great customer service!

Jan 17, 2025

Urban Classics Auto is a totally professional shop from the moment you walk in, until you retrieve your car. They make you feel like one of the family and explain everything, making it easy to decide which services to have them perform. I cannot recommend it enough!

Jan 10, 2025

Brought my car in for an inspection and was told there was an issue with the suspension and that I had 3 months left on the car. This seemed fishy since it's relatively new, so I took it to my trusted mechanic in my hometown. He examined the suspension, and said there is no issue. Not sure what happened here, and I don't like pointing fingers, but it feels like they were trying to pull one over on me. Two stars because otherwise, it was a good experience.

Jan 10, 2025

Highly professional and friendly interactions with everyone I spoke to, and very communicative/honest about the service. I am really glad to have found this place. It will make taking my car for repairs feel slightly less painful in the future.

Jan 07, 2025

David is the best, very hands-on and helpful. Saved my family’s Christmas plan under a tight timeline!

Dec 07, 2024

This was the best mechanic experience I’ve had in my life. David was really thorough and friendly, I could tell he actually cared about me. He printed out a diagram of my exhaust and showed me exactly what was going on, what my options were, and explained everything in a way i could understand. Highly recommend this place

Nov 07, 2024

I had a wonderful experience with this crew. They do a good job and guarantee their work, and they aren't doing shady work on the street.

Nov 07, 2024

They got my weird older car in quickly for an alignment and NYS inspection without drama. Work was great and the team is very professional, highly recommended!

Oct 07, 2024

Urban Classics is a one-of-a-kind automobile repair and maintenance (with a FOCUS on maintenance) shop. Every single individual at UC is customer service and problem solving oriented. It’s a rare NYC business. The location is also convenient for dropping off and picking up a vehicle, with the G train around the corner at Bedford & Nostrand. Keeping a car in NYC is a challenge, but this team makes it possible!

Sep 07, 2024

I've been a loyal customer of Urban Classics for the past 3 years and couldn't be happier with my experience. Their mechanics are incredibly knowledgeable and always go the extra mile to explain the issue clearly. The customer service is top-notch; they've helped me through expensive repairs with patience and understanding. I wholeheartedly recommend Urban Classics for anyone in need of car care.

Sep 07, 2024

Incredibly lovely to work with!

Sep 07, 2024

Walking in for the first time I didn’t know what to expect. I met the owner David who stopped everything to help me. I left my car (2013 Audi A8L)there for a week. Needed major suspension work. I got update’s regularly 😊hourly rates saved me $3000. 00 of what it wood have cost at the dealer. Max the specialist was very professional,and overall the staff were very polite and friendly. Can’t say enough about urban classics auto service. I highly recommend there service. Adding to my review. Two weeks after getting my car back from Urban Classics I’ve gotten two calls out the blue asking me how my car is running. First of all who does this? not even car dealerships. What is this place? Is this NY city? I don’t doubt if I get another call because I told them I had only driven my car once since having it back, because I went vacation. Can’t say enough about this place. Thanks again Once again I can’t say enough about the owner (David) and his staff. Urban is a very welcoming business. I’ve never been there and not been greeted with a warm smile. John my tech is on top of everything and will keep you posted on the progress of your vehicle. I couldn’t be happier with this business. Thanks so much

Sep 07, 2024

hands down the best shop in the area. everyone there is professional, knowledgable, friendly and communicative. the owner david is very approachable (and pretty much always right there- not hidden away in a private office) and on more than one occasion has personally helped me out with a problem on the spot. can’t say enough good things about this place. there’s cheaper options but you 10000000000000000% get what you pay for in this industry, and what you’re paying for is a top notch shop that does fantastic work on an excellent timeline, does not cut corners, keeps their promises, and makes me want to come back. will never bring my car anywhere else. thanks everyone!

Aug 07, 2024

Always great customer service!

Aug 07, 2024

Good and honest communication on what was going on with my car, will be back.

Aug 07, 2024

Quick, easy, professional oil change experience

Aug 07, 2024

Staff was great during my emergency. Max was patient as I resolved a car that was not worth repairing Highly recommend

Aug 07, 2024

Urban Classics has a new customer for life! I brought my car in to get checked out because I was hearing a chirping sound from inside the vehicle, assuming it was probably the serpentine belt needing replaced. I got a call the next day letting me know that the mechanics did a thorough check of my car and everything was in immaculate shape! Great news to hear being that I bought this car used about a month ago and no charge since there was no necessary repairs needing to be done on my car. I genuinely appreciated the honesty and swift communication from the Urban Classics team, and feel a huge weight lifted off my shoulders knowing that there is a place I can trust to bring my car in Brooklyn and not be exploited into unnecessary repairs. Thank you again and I will recommend y’all to everyone I know :)

Jul 07, 2024

Great shop. Old school trustworthy.

Jun 07, 2024

Very unhappy. I dropped off my car on Wednesday afternoon and told him exactly what I needed done and that I needed it for the weekend then Friday at 11am I had to call them to find out what’s going on. they tell me they will call me right back, so I wait for three hours for that phone call, then I call them back at 2 PM in order to hear they can do nothing for me. Super frustrating.

May 07, 2024

Great experience! Had a flat, took the car in. They were able to patch it, under $50. Excellent communication throughout. Also appreciate no attempts to upsell

May 07, 2024

I've been a customer since the late '90s. I've gone to to a good number of shops in the NYC area and Urban Classics is and continues to be the best by far. David, the owner, is the best example of what customer-service should be, which is a unicorn these days in the auto-repair industry. They have serviced my (vintage) BMWs, Audis, Ford Van, etc.

May 07, 2024

If I could give this shop ZERO stars I would! They’re scammers and they should not be partnered with AAA.. they charge over 500 dollars for a diagnostic check without any work and still can’t tell you what’s wrong with your car! SCAMMERS! Thank god I got my car out of there!!!

May 07, 2024

Pleasant. Thorough. Made extra effort to contact manufacturer . Would recommend.