University Auto Center

Feb 06, 2025

Great experience and reasonable prices. They tried to help us find the cheapest and best option for everything we needed fixed

Jan 23, 2025

Exceptional service! They’re very fast, professional, reliable and their customer service is the best. They always go above and beyond to get the job done right. Highly recommend!”

Nov 06, 2024

Honest and good price not too expensive and very helpful.

Oct 06, 2024

Magic and the mechanics are very friendly and know what they're doing. I would recommend to anyone who needs honest work done.

Oct 06, 2024

Muy amables y excelente servicio.

Jul 06, 2024

They always do a good job fixing my car thank you

Jun 06, 2024

Horrible service!! The mechanic charged 800$+ for mounting and spark plug change. He glued my car's spark plug holder instead of replacing them with new ones. After few months, ignition flailing happened and I noticed what he did when I brought my car to another mechanic. Beware of the scammer and their dishonesty.

Feb 06, 2024

Be careful with this man. He charged me $750.00 to mess up my car, and he will lie to you and cheat you. The young people that are working there don’t know what they are doing. They are practicing how to become mechanics.

Feb 06, 2024

DO NOT COME HERE. Came here to fix an issue with my car. When it was returned to me, my hood was dented and no longer closed fully! As if someone hit it very hard or pushed on it with a lot of force. My hood also was no longer locking or closing fully anymore. MY HOOD WAS FINE AND IT CLOSED! OBVIOUSLY IT WAS. If you drive with your hood unlocked it can shatter your front windshield. It is DANGEROUS. The owner told me after he charged me that my hood was not closing and it was probably some accident I had in the past. As if I had given him my car in that state. As if he didn’t break my hood and dented the top of my hood. I would have remembered being in an accident. I would have remembered a DENT IN MY HOOD. I would have remembered MY HOOD NOT LOCKING. But this is the state in which they returned my car to me. It is frustrating to be a woman and get looked at by a man as if I’m stupid and I would not know the state my car used to be in. Just because I do not know much about cars, does not mean that I am not aware that my car was messed with, taken care of poorly. I don’t understand why the owner would be so careless and put my life and car in danger like this. Do not come to this place, your car might come back WORSE! Dented, and broken. Also they might put you in danger!

Feb 06, 2024

Great work and prices

Feb 06, 2024

I can't believe my 84 year old inlaws where charge 45 dollars to give them a jump/boost almost right next to the shop its was very cold and these guys saw an opportunity to stick it to the old poeple ! Shame shame!

Feb 06, 2024

Magic seems like a good guy but after talking to other mechanics I realize the fix that he did on my car was a bit stupid and wasn't really gonna help.

Feb 06, 2024

The owner is someone who cares about their customers and they saved me so much money! Super professional and great customer service I would definitely recommend this place to everyone!

Feb 06, 2024

The owner is very nice and knowledgeable. Never tried to rip me off. Excellent service. I'll definetly recommend trying them out.

Feb 06, 2024

This place is very expensive and a very bad experience. The owner and the workers are unprofessional. I do not recommend it

Feb 06, 2024

Very friendly and helpful mechanics! Thank you so much for the help with my f150

Feb 06, 2023

Always having the best experience and service

Feb 06, 2023

Had bad noise and shaking from under my 2003 toyota 4 runner, took it to a place in EP that I had heard about on a local radio station saying they do great work. 3 weeks after they had it they said my U joints were broke and I needed a new drive shaft, said it was going to be 1138.00 parts and labor. I said go ahead, 4 weeks later they said it was ready. Drove it home seemed OK. My parents came to visit a week later, myself and wife and parents were driving on I-10 and a incedible bang happened, almost wrecked as the car lost control, was able to get on airway and get a tow home. Took it to University as it was right by my house. Told the owner, manager to give me a estimate and call me back. They called back in 1 hour and said my U joints broke, I asked the price he said $250 and had it ready the next morning. Not only did they do a great job at a great price but found out the other place ( which will be a very!!! negative review for that location ) but was informed they used used parts for my $1138 repairs. Long story short I will never use any other automotive repair shop, fast friendly honest great price you name it. It's hard to find honest and fair auto repair shops but they are the ONE!!!!

Feb 06, 2023

I had an issue with my radiator. The gentlemen at University Auto Center were efficient, fair and quick! It's nice to have a place I can trust for my vehicles needs. Thank you...

Feb 06, 2023

I took my car in to get a routine oil exchange (no appointment needed). The guys got me squared away right away, did a great job, and the price was very reasonable. Will definitely be going for oil changes there from now on!

Feb 06, 2023

I walked in for a free AC check and had questions. The old guy doesn't have patience. He told me "just go! Just go! No!". You'd better hope Luis is there, that guy has patience and understanding, but that old man will not make your visit worth it.

Feb 06, 2023

I was driving on Mesa Street with a flat tire and stopped for help at the shop. Luis left everything to help me get to my destination in no time. He changed the spare tire and he was very helpful! Great service! I'm.coming back when I need to. Highly recommended!

Feb 06, 2023

My car had issues starting and I called several other auto repair shops in the area who didn’t have time for my car. I called University Auto and they immediately fit me in. They were able to diagnose the problem and fix my car. They also rotated my tires and changed my oil. They were extremely courteous and professional. The price of the repair was was very reasonable.

Feb 06, 2023

The Best service in. El Paso Magic is his owner wonderful service and fast all his satf same all of them great qorkers great attitude and fast honest and all listen. Great!!!

Feb 06, 2023

Trust me dont go here. Your gonna get overcharged and the run around. Shady place

Feb 06, 2023

We stopped here on a road trip from San Antonio to Portland, OR when a reoccurring problem came up on my 2008 Ford Escape. After calling my mechanic in San Antonio and talking through the issue. We figure out the right brake line had a clog that we couldn't fix. For that reason we decided to replace the brake line and the brakes. The mechanics were hard working, honest, transparent, and quick. We haven't had the same issue since we left the shop and are glad that the brake seizing is finally over. Thanks for the great work Magic and team!

Feb 06, 2023

Quick and easy. Long story short, windshield washer wasn’t working, dealer said it gonna be around $500 to replace the pump, etc. Took it to University, they plugged the hose back in and everything works. Very friendly and professional staff, definitely will be coming back.

Feb 06, 2023

The people here are just the BEST! I was on my way back to DFW the day after Christmas and I had a belt break on the highway. My search lead me to this shop. I pulled in and explained that my truck had a belt issue and I needed it repaired. The gentleman listened to me rattle off all the info and he was very patient. I was a bit freaked out, as I had to get back on the road as soon as possible. Once I expressed that I needed it done asap, he assured me they would work fast and boy did they! They went to get parts and got me back on the road in an hour. The price was reasonable and he was so reassuring as I know I was a bit of a wreck. They worked fast and got me back on the road so I was able to get back to DFW at a good time. I will forever be grateful to the men there for their patience and good work. Highly recommend!

Feb 06, 2022

I was on a cross country road trip from Florida to Arizona. My car stalled in El Paso. I took my car to this show, which was the closest shop to me, and I received the best service ever! They looked over my car, ran a few tests and checked the oil and said it should be okay. They didn’t charge me, but I still gave them a nice tip, and they sent me on my way. I safely arrived in Arizona with no issues. Good, honest people.

Feb 06, 2022

Pure robbery. After Cecy left the price has gone up and down in quality. $75 for an oil change if i bring my own oil and filter. Totally insane. I have heen bringing my vehicle there for over a year and now im sadden to find a new mechanic. Good luck staying open with your terrible customer service, lack of record keeping / orginazation, and sky high prices. Sucks to loose local business.

Feb 06, 2022

So far my car is still running, air conditioning is cooling.

Feb 06, 2022

So university auto used to be the place to go to! Since Cecy has left, not so much. Im in no way hurting, but $75 for an oil change is a little far fetched. When asked about if i brought in my own oil and filter, still got quoted $45. At Martin Tire, where i would expect to get charged more, for full synthetic, im only getting charged $50. With no oil and no filter. Everything included. Heartbreaking that this local business is inflating like that. Sounded kinda sketchy cuz the guy i talked to said owners were out of country, seemed like he was charging whatever he wanted.

Feb 06, 2022

Very honest work. Fast and friendly service. I stopped by at 9am for an oil change and to get help replacing break lights, I was out by 9:30, services were not overpriced.