Universal Auto Repair Inc.
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Review highlights
"Good place to go and get car work done. Nino is very helpful and professional."
"Excellent service and state of the art auto shop!"
"Charged me 75 bucks to look at my chevy, then told me it would cost 432$ to fix."
Overview
Categories
Auto repair shop, Muffler shop
Directions
3218 Clark Ave
Cleveland, OH, 44109
Phone number
Call: +1 216-398-9708Website
N/A
Hours
Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed
Reviews (33)
Jan 31, 2025
Leon or Leo he ok but the lady in office her customer service trash and rude. I use to get an oil change err month with them $30 but her attitude is displeasing won't go back don't recommend but yeah mechanic ok tho lady trash.
Jan 07, 2025
Came in for an alignment that they said they couldn’t complete due to something being wrong with the car. I completely understand not being able to do the service due to a bad part but charging $30 to be told a service cannot be completed and calling it an inspection fee is a little outrageous. I was not told about a fee prior to arriving and I was told they should have when scheduling the appointment which did not happen. Do not recommend.
Dec 07, 2024
I pulled in after work end of my day my brakes were grinding Leo took me in did the brakes all around and repaired my frozen caliber at a reasonable price the next week the day after Thanksgiving and fixed my heat and defrosting issues also at a reasonable price my 2012 Hyundia Sonata is my only form of transportation so I am very grateful for this auto shop in my neighborhood 5 stars all around
Oct 07, 2024
Have my ball joint replaced and wheels alignment
Jul 07, 2024
Leo and his team were incredibly knowledgeable, kind, and affordable. We were on a family trip from Michigan to DC and the front passenger wheel on our Mazda 3 froze up. The staff diagnosed and repaired our car so quickly and got us back on the road in under an hour. Incredible turn around that saved our trip. Thank you!
Jun 07, 2024
Took my car in to have the coil over put on that I had bought new. I told the mechanic that I did one of the back ones on the ground a while back so he takes it as I only want the front done when there’s four new ones there he put two front ones on the back $250 for two front struts and then I’ve told to pay another hundred and they’ll put on the back. I don’t think so. I don’t ever drop your car off and leave it. Stay there while they’re doing the work so they do it right
Feb 07, 2024
Don't go here they take your money and don't fix what needs to be done on your car and makes your car worster then what it is and they disrespectful and very rude and liars ✌️
Feb 07, 2024
Good place to go and get car work done. Nino is very helpful and professional.
Feb 07, 2024
Good service and good friendliness
Feb 07, 2024
My go-to repair shop in the city of Cleveland fairprice Quick Service
Feb 07, 2024
Universal Auto Repair is a great place to have your vehicle repaired. The mechanics know about vehicles. Been there several times now when needed my 2010 jeep grand Cherokee fixed. Repair cost is not arm & leg. Highly recommend. Leo is excellent & knowledgeable mechanic.
Feb 07, 2024
Very friendly and knowledgeable a little pricey, but I don't mind paying if it's done right the first time!!!
Feb 07, 2024
Very satisfied with the work done on my car
Feb 07, 2023
Great work, super fast at a reasonable price.
Feb 07, 2023
Honest
Feb 07, 2023
Muy bueno para que vaya arreglar su carro bueno mecánico buen jefe puede ir
Feb 07, 2023
No Good...they kept my car 3 weeks in the shop. Do Not Go There.
Feb 07, 2023
They let me come in last minute for a brake job. Even though they were closing in 40 minutes they still said come on in. Quick and cheap compared to a lot of spots around town. I'll be back in a few weeks to get some more work done 👍🏻
Feb 07, 2023
Very reasonable will definitely be goin back there for service when needed
Feb 07, 2022
They really repaired my strut mount to a T Would recommend anyone to them.
Feb 07, 2021
He does great work
Feb 07, 2021
Best on the West. Fairly priced.
Feb 07, 2021
Excellent service and state of the art auto shop!
Feb 07, 2021
Humildad sobre todo y un gran trato al cliente. Trabajo de calidad y garantizado. Lo mejor en Cleveland , Ohio
Feb 07, 2021
Never really heard of them
Feb 07, 2021
Quality Neighborhood Service!
Feb 07, 2021
They never fix the issue with my cars.. My son jeep was there and u guys never solved the problem with it..
Feb 07, 2020
Great
Feb 07, 2020
These guys are certified mechanics who are competent and understand and know what they are doing.
Feb 07, 2020
They got my transmission together and now I'm rolling
Feb 07, 2020
They were really nice but to run a diagnostic on your vehicle they charge 75 dollars before any work is done. The mechanic was nice but speaks no English. Just think people should know did not bother me. The other lady who works there translates for him. Everyone's nice and it is a good place to go get your car/vehicle repaired.
Feb 07, 2019
Charged me 75 bucks to look at my chevy, then told me it would cost 432$ to fix. I just called someone else.180$ parts and labor, our the door!
Feb 07, 2019
They do good work at a reasonable price that will not leave you broke.