United Service Automotive

Nov 07, 2024

Excellent, Professional, Communicative Service! Oh and Brad is a really nice honest guy 😁

Aug 07, 2024

These people ripped me off nearly 300$. Took my Car to get looked at for AC service. Turned out to be the cabin air filter which is 20$ to change. They didn’t even change it or offer to change it for me they said it would be 480$ to change and clean out cause it was “backed up”. I told them I can just change myself I am not paying 480$ for someone to change a filter I can do. They charged me 300$ for “diagnostics” lol. A good company would not QUOTE ME 350-380$ call back and then say 480$ and NOT EVEN ofer to fix my 20$ problem!! You need better customer service! Never returning and hoping you guys save the trouble for yourself!

Feb 07, 2024

Brad is fantastic. Fast, friendly, and a fair price. Did my break job less than 24 hours even after needing to order a part from a dealership. You can trust these guys with your repair work. Will keep going back for all my needs.

Feb 07, 2024

Great people

Feb 07, 2024

Great place to take your car. We have 100% confidence in Brad and his team.

Feb 07, 2024

Brad was very thorough and prepared me for possible charges. He identified the true problem and it ended up a lessor cost for me. Car is running great now. I appreciate his tenacity and professionalism.

Feb 07, 2024

Friendly service but horrible repair went for a camshaft problem never fixed it but charged me for every visit have all the papers to prove it never coming back !!!

Feb 07, 2024

They started replacing parts without figuring out what was wrong. I said it sounded like a bad idler pulley. They replaced it along with a belt and tensioner. Then they tell me I have a cracked flywheel. Why didn’t they check what the issue was before doing the work. I didn’t say it was an idler pulley. I said it sounded like a bad pulley. It’s your job to diagnose my car before replacing parts until I have a new car. What a ripoff.

Feb 07, 2023

Amazing shop! Sometimes repairs on an engine don't go quite as planned. Every once in awhile even the best mechanics out there get thrown "a doozy." Although the timing chain replacement on my toyota tundra pickup opened a bit of a can of worms... Brad (the owner) and his men handled all the issues that arose way beyond my expectations. He invested his own time and money to make sure my truck was perfect, and not one extra penny had to be spent on my end. It's guys like Brad that restore my faith in humanity! THANK YOU!!

Feb 07, 2023

Excellent Customer Service. Friendly, and,importantly the ability to explain to me safety concerns and, the importance of changing roders with breaks at the same time. Look you want honesty and, fair prices come to this shop United Service Automotive it's on W. Shaw around the corner from the Harley Davidson Business.

Feb 07, 2023

I was inquiring about prices to overhaul my cylinder head the person I spoke to seemed very experienced and gave me a quote that I thought was very reasonable I looked to do business with him in the near future

Feb 07, 2023

Terrible customer service my car was “worked on” for 4 months when I came to get it no work was done and they’re were “additional” issues that were never reported to me. I had to find the parts for them to put in my car myself. And I overall ended up taking it to my dealership to be fixed.

Feb 07, 2023

Very pleasant and quick!

Feb 07, 2022

Brad has a simple business model… integrity, fair pricing and quality work. Why go anywhere else?

Feb 07, 2022

Great customer service and awesome work!

Feb 07, 2021

Brad and his guys are beyond amazing. They repaired my car at a great price. It went right through smog like a champion. I'm very happy and will only use them for all my car needs.

Feb 07, 2021

Great service, quality work, outstanding customer service! I always take my vehicle for any mechanic work to this guys. I will recommend this place!

Feb 07, 2021

I have had this owner as my Mechanic for years and one thing about him is he is honest,95% accurate and you may ask about the other 5? If he doesn't know he will tell you and find out thru research what the problem is! I trusted him with all my cars from 90s to present and he's a man of faith so I dont have to hear the foul mouth talk if you know what I mean!

Feb 07, 2021

I have nothing but great things to say about Brad, Shirley and the rest of the USA team! The guys (and gal) are honest, fair and competitively priced. Faith based and honest, you will not need to question whether or not you actually need the repair. The mechanics are very experienced and know there stuff! In the thirty plus years I've been taking my vehicles to United Service Automotive I can't recall if I've ever had to bring back a vehicle based on a missed diagnosis. Five stars +++!

Feb 07, 2020

Great people Very helpful and very Knowledgable people.

Feb 07, 2020

Honest effective mechanic

Feb 07, 2020

I would give 10 stars if I could. The owner Brad is very knowledgeable and friendly and makes you feel like family. I take all my cars there. My family, friends and coworkers have also been impressed with the service they have received. I highly recommend it.

Feb 07, 2020

Brad and United service automotive are great. They are friendly and honest would high recommend.

Feb 07, 2020

Very great service 🙋👏

Feb 07, 2019

Excellent service and fair prices

Feb 07, 2019

Great work at reasonable prices

Feb 07, 2018

Engine assembly on 2004 Saturn Vue. By the time I got vehicle home leaking oil and engine light on. Took vehicle back not once, twice, but three times for same reason before I could get a proper diagnosis. Then was told I would have to pay another $800 for repairs. No thank you. Customers beware.

Feb 07, 2018

Exellent, honest service.

Feb 07, 2016

Brad is awesome! Fair and knowledgable!