Tune Tech Fairview

Feb 03, 2025

1/15/2025. Junk Fees. 11% surcharge on cost of repairs. Last Thursday I had an alternator replaced at Tune Tech on Fairview for $716.85. Over the weekend I had a chance to review the bill. ($385 Parts, plus $240 Labor @ $160 per hour, for total $625) And tax = $23.10. However, in addition, I had been charged $50 Shop Supplies and $18.75 Processing Fee, for a total of $68.75 or 11% of the repair total! On Monday, I stopped by Tune Tech for an explanation of this 11% repair surcharge and spoke with the “owner”, John. I asked him to what Shop Supplies were needed and provided for this repair. None. (e.g. "Shop Rags. Wires, Grease") If no shop supplies were specifically used for this repair, why was I charged $50. John stated this is “the cost of doing business” and went on a long rant. Evidently they do not do not track specific shop supply cost to specific repairs but allocate these costs to customers, whether any supplies were used or not, based on some allocation method which he could not explain. I asked about $18.75 Processing Fee. Once again the “cost of doing business” rant. John stated that “all businesses up and down the street” are doing this as his justification. He could not explain how or from where the $18.75 amount was derived. I asked if he felt charging a customer $50 for shop supplies when, in fact, no shop supplies were used? His answer was “Yes”. He also feels the unsubstantiated $18.75 Processing Fee is proper and rightly justified. Obviously, the cost of doing business with Tune Tech is an additional 11%, or $68.75 in this case. I do not like being charged for costs I did not incur or for fees that are unsubstantiated.

Jan 17, 2025

Had an emergency situation with my 1972 Corvette. After calling multiple mechanics, they are one of the very few that were willing to take on the job, saving me from the sudden bind that I found myself in. They also were the only shop that agreed to keep my vette inside for as long as they had it (It’s in near show condition and has never seen a drop of rain/snow!). Communication was excellent as they diagnosed the issues, and they were very clear with what they were doing. After all was said and done, it was actually a fairly simple fix to get it up and running again, but they no doubt spent way more time on my vehicle than what they charged me for. Overall, very happy with their work and very impressed with how honest they were through and through. Highly recommend!

Jan 07, 2025

Fixed my car in a timely manner. Very kind and knowledgeable staff. If I have any other car troubles again I will definitely go to Tune Tech!

Jan 07, 2025

Great service, great price. Ken was awesome when I was running late and helped push my appointment out a little. Love that it’s Veteran owned as well. I’ll be back next week with my other vehicle!

Dec 07, 2024

Reliable and fast, always super friendly.

Dec 07, 2024

Right off the bat I'm very happy with everything regarding my experience with tune tech. Had an unknown leak, they got my truck in a reasonable timeframe and were able to diagnose and get the problem resolved the same day. Price seemed very fair and truck is running great with no noticeable leaks. Loved the pictures with the inspection that let me know what was wrong with the truck, and things that at some point will need attention. Great all around service!!! Definitely recommend & plan on returning when my old truck needs something else serviced!!

Nov 07, 2024

Bought a used van, and brought it in for a thorough check up. As always, great service! Found a couple legitimate things that for sure would turn into future problems, and there was no sales pressure to fix them immediately, just sound advice about what I've got. I chose to have them do the work now rather than wait for a bigger problem, but I love these guys! I've had them do all my auto maintenance for several years now, and in all my experience everybody there has been great to work with, ethical and very good at what they do.

Nov 07, 2024

Conscientious auto care that is trustworthy. 2024OCT30 - I need to add that the auto care here is extremely informative and works hard to ensure that you understand why and what needs to be worked on. Establishments like this are what rebuild trust in the auto repair business realm.

Nov 07, 2024

I took my Honda in to Tune Tech after failing to get an accurate diagnosis from both local dealerships. Tune Tech quickly and accurately diagnosed the problem at no charge. I am so grateful and impressed! These guys deserve so much praise and success for their competence, generosity of spirit and professionalism.

Nov 07, 2024

Taking my car in for service is a daunting task if I don't trust the garage where I take it. Tune Tech, however, is honest and takes good care of my car. I know that when I take it to them, they don't invent problems that need servicing. Having faith in a mechanic is really important to me.

Oct 07, 2024

TuneTech is outstanding: skilled and professional mechanics, quick turnaround both times I have been there, transparent explanations with fair pricing (their quote for A/C recharge was 40 percent less than the quote from another garage), and friendly and cordial people to boot! This is my Boise garage in the future.

Oct 07, 2024

John’s shop and team makes coming in a good experience

Oct 07, 2024

They helped me so much, I’m grateful for them

Sep 07, 2024

Been taking my car here since i moved to Boise and i have really appreciated them. Great service, honest and transparent, no surprises, and quality service and competitive pricing. Would highly recommend them.

Sep 07, 2024

Reliable and ethical establishment

Aug 07, 2024

Exceptional turnaround time and above and beyond accommodation to fix the AC in my pregnant wife's car during a weeklong heat wave of over 100 degrees everyday. Thank you.

Aug 07, 2024

Great work, quick turnaround, very reasonable price. Not many places around anymore that willingly take on working on old classics. The Tune Tech team did a great job for us.

Aug 07, 2024

They took care of my A/C issue in a timely manner. Will definitely consider them again, with my next automotive issue!

Aug 07, 2024

This place, Tune Tech Fairview, is absolutely the "Best" car service in Boise, Idaho…We are so happy and glad we found this place... A+ all the way!…We highly suggest you give them a try, we promise, it will blow your mind...They deserves your attention…You will be impressed, and you won’t be disappointed…The owner Chris, is a very awesome person to work with…We had some car issues and trouble starting our car one morning…With his busy schedule and with short notice, he went above and beyond to help us with getting our classic car back to amazing working order, so that we can be in a car show and parade for the upcoming weekend event...We thank you!...I highly recommend this trustworthy auto repair shop…They have really great customer service, they stand by their work and care about customer satisfaction, reliable, honest, professional, friendly technicians and staff, very knowledgeable, top quality work, and their prices are so reasonable…We will NEVER take our classic car anywhere else for car service, but right here...We are driving much happier and safer, thanks to Tune Tech Fairview, for a job well done…Erica and Dan Dunn

Jul 07, 2024

I have been using Tune Tech for several years. Excellent service and timeliness. Will keep coming back!

Jul 07, 2024

When i found out that the shop i had gone to for 35 years was closed. Tune Tech saved me!! They delivered on time, communication was frequent and friendly and we will be taking all of our vehicles there from now on....not to mention the location is perfect for us!!

Jul 07, 2024

You guys are my Mechanics by Choice. You recently fixed a problem with our main car that has been a concern that would have cost in excess of 4K through the dealer, but you fixed it for a little over 1K.

Jun 07, 2024

Excellent company that provides amazing service. First time at this shop and it exceeded my expectations. Fair pricing, great communication. I will be returning in the future!

Jun 07, 2024

Great guys to work with, very upfront straight forward and fair pricing.

Apr 07, 2024

Fair & personable team. They give it to you straight & don't try to rip you off.

Apr 07, 2024

Great service, good communication, reasonable prices. Thanks TuneTech!

Apr 07, 2024

They were very thorough in explaining what the charges would be And I was very happy with the price they charged. It was below what the competition was the staff was very friendly and professional. I will be bringing both my vehicles back here in the future. Thanks Tune Tech!

Apr 07, 2024

While I'm still in a very frustrating experience on a very cut and dry matter over a new car repair, Tune Tech Fairview has gone severely above and beyond what they should have. Shout out to McKenna who is still, giving all her heart to dig until she can find a way to help. You will never leave tune tech fairview without being helped even if it's just a point in the right direction or a connection to more helpful people. Born and raised boise/meridian, 30 year old. My opinion is this group represents the soul of this valley strongly. Thank you all for your continued fight in hope to keep me from years of damage!

Mar 07, 2024

After having the dealership work on our van for the 3rd time in a 3 week span, we decided to take it to Tune Tech and they were nothing but AMAZING!! Not only did they communicate efficiently and in a timely manner but they also provided a very thorough and complete diagnostic inspection which included photos. My husband and I will be forever customers because of them!

Mar 07, 2024

Great customer service! They completed a very detailed inspection report that was sent to my phone with pictures and descriptions so I could understand my vehicle issues. As well as a follow up phone call to verify they met my needs and wants. I will be recommending everyone I know to this shop for vehicle repairs. The staff was very nice and took everything I said into consideration and made me feel confident and comfortable in what was being completed on my vehicle. If I could give more than 5 stars I would.

Mar 07, 2024

Great friendly .staff seem to know their stuff gave me price prior to starting Really like them reminding.me of any past due maint.thats needed and informing me of what's to come The front.desk gal very.informative and even gave me a ride to my house.while my truck was being.worked on

Mar 07, 2024

Professional employees, kept me updated and fixed the issue.