Tuffy Tire & Auto Service Center
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Review highlights
"Got me in right away without an appointment staff was kind and helpful"
"Competitive pricing on new tires, accommodating scheduling and friendly staff!!"
"The gentleman at the desk first gave me very nonspecific price ranges."
Overview
Categories
Tire shop, Auto repair shop, Brake shop
Directions
7027 S Westnedge Ave
Portage, MI, 49002
Phone number
Call: (269) 213-8470Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
You might already know Tuffy for speedy oil changes, tire know-how, and brake expertise. But did you know we handle absolutely everything that goes on between your vehicle’s bumpers? That means you can trust us for the full range of automotive repair, like heating and cooling, exhaust, engine, and preventative maintenance. At Tuffy, our work is our reputation and we stand behind it every day. Only Tuffy offers 2 years of free roadside assistance on every purchase and a 2 year/24,000 mile national warranty, whichever comes first, on parts and labor for qualifying services. At Tuffy, we’re the people you can trust to get it Done Right. Period. Give us a call today to schedule an appointment!
Reviews (35)
Feb 04, 2025
Didn't have to leave a low review, but my last visit was not good. These guys replaced my flex pipe on my vehicle back in Oct of 2023. All was good for 2 months then I heard the same loud exhaust noise as I did before having it repaired in Oct. I brought it in to them & they had to re-weld it because I guess they didn't weld it good enough the first time. They did fix it free of charge since it was their fault. The car was fine. The other day I heard a scraping sound and thought maybe the flex pipe was broke again, so took it back to them only to have them tell me nothing was wrong with it and it was still in good shape which I did see under the vehicle. I asked them why I had that loud scraping sound. They didn't even inspect anymore or the vehicle & then told me the mechanic that recently did my brake work didnt do my brakes right & that was why I was getting the noise & to take it back to them to have it repaired. Well my mechanic did my brakes right. Tuffy was mad I think I didn't take it to them for brakes I guess. Come to find out the noise I was hearing was just my backing plate scraping a bit on my rotors which I fixed myself. If they had checked that stuff instead of blaming my mechanic I probably would have went back to them. Not now.
Feb 04, 2025
These guys were so nice and friendly and welcoming. They helped me install my headlight, which is a pain on a Subaru because you have to go in through the wheel well. They installed it quickly and at no charge! I am super impressed with their service and will definitely come back for maintenance or emergencies.
Feb 03, 2025
Fast and reliable appreciate these guys
Feb 01, 2025
Had a great experience getting my tires and brakes replaced, friendly staff and extremely punctual. 5/5 would recommend to others
Jan 31, 2025
I was in a bad situation with my brakes and I was lucky to make it there n Brian street was wonderful honest and understanding and helped me got me n my children safer again n the bolts I needed was so hard to find anywhere n he was persistent n patient n I had my kids n puppy with us n he was awesome
Jan 31, 2025
stopped here today needing a small fix and got service fit for a King! at NO CHARGE!!! Plus, a good dosage of Hometown Humbleness....If you need anything tire related.... stop by here!!!
Jan 30, 2025
Got an oil change from Walmart- they left on a double gasket (the old gasket) so all of my oil leaked out, every dash light lit up and car stalled. I pulled over right into Tuffy’s as they were nearest to me and Logan instantly worked on my car, he found the issue right away and also did a full check on my car just because! Very very genuine and caring company, work is extremely thourough, they explained every little detail. I will definitely be coming back for anything else!! Including my oil changes now haha.
Jan 30, 2025
I came in with a question about my tire. I left with way more info than I asked. I LOVE THIS!!! I now have a plan and I will happily come back! This is how it should be!
Jan 30, 2025
The staff was helpful and the service was good!
Jan 30, 2025
was able to get right in to get my tire looked at after 5 o'clock no appointment.
Jan 23, 2025
$950 for 4 new tires and an alignment. Ridiculous. Charging 2.25 times the amount of any Discount Tire in town. Good luck with your business model.
Jan 23, 2025
Great Service! Thank you for your professionalism.
Jan 23, 2025
Once again, the employees were life savers. Highly recommend and couldn’t be happier! What ever ones needs, Tuffy is the place to go.
Jan 23, 2025
They were very honest with me about my vehicle. I would highly recommend them.
Jan 16, 2025
Great fast work, will return again!
Jan 09, 2025
Came in with a problem with my car hood latch, they fixed it and got us on our way. Great costumer service, high recommend!
Jan 09, 2025
Logan was so helpful and did a fantastic job fixing what was wrong !!
Jan 09, 2025
Very quick and Good service.Outstanding people. Very Knowĺedgeable. Very Friendly and helpful
Jan 06, 2025
Bro got me in and out quicker then ever !!
Jan 06, 2025
Great and friendly staff and well maintained
Jan 06, 2025
Great place. Katie was knowledgeable and efficient.
Jan 06, 2025
Here @ Tuffys for brake and caliper work.. while waiting to make a payment I was given excellent service. Brakes, calipers and a smoother exhaust!!!💯✋🏿, the holidays were made better making 1 stop.
Jan 06, 2025
I absolutely love these people! They are very kind. And here to help!! They are fast, and it doesn’t cost you an arm and leg.
Jan 06, 2025
I recently visited Tuffy Auto on Westnedge Ave. for maintenance on my vehicle, and I couldn't be more impressed. From start to finish, the experience was really professional. The staff (Logan) was friendly, knowledgeable, and took the time to explain everything in detail, ensuring I understood what needed to be done and why. I was able to go into the shop and actually able to see what was going on for myself. The repair ended up being super simple and extremely cheap!
Jan 06, 2025
Katie and Doug were our saviours when we blew out a tire and saved us hours of time. Would always go here for great and timely service.
Jan 06, 2025
Katy and Doug was one of the best associates ever. They were so helpful and kind. I’m a woman and they didn’t push anything on me. They were just completely help. Thank you Katy and Doug I will be back to see you for any other service I need.
Jan 06, 2025
Logan and his crew are awesome. Got me in and out in 2 hours and didn't oversell me on anything I didn't need. Would recommend to anyone!
Jan 06, 2025
Needed my tire resealed. Super friendly and got the job done super quickly! Highly recommend!
Jan 06, 2025
Service was quick & employees were very helpful. Would absolutely recommend.
Jan 06, 2025
Super friendly and helpful. Got me in and out quickly, helped identify issues and addressed any concerns I had! 10/10 recommend.
Jan 06, 2025
Super helpful , informative, and generous with their time. Thank you!
Jan 06, 2025
Their customer service was awesome, it was super quick, and they really know what they are doing. Thanks so much!
Jan 06, 2025
Tuffy saved the day! Our guy went out of his way to help with an engine light question and a heavy AF trailer hitch. Went over, above and beyond. Thank you so much!
Jan 06, 2025
Was there today to fix a flat but unfortunately it couldn't be fixed with how it was but great people none the less.will definitely be coming back and recommend this place
Jan 06, 2025
We were able to call and get in right away. They found two screws and got us in and out right away!!