Trusty Auto Repair

Nov 06, 2024

Trusty has saved my bacon on more than one occasion, going above and beyond which is made extra sweet by the fact they've got the most expansive and affordable services on offer in town. they've earned my loyalty for sure and I look fwd to the day I've got the funds to take my truck in for regular tune-ups and not just emergency situations. I know she'll be treated right and so will I.

Oct 06, 2024

Chris was amazing and totally saved us. We were driving to Canada and discovered we had no heat. He fit us in with no notice, repaired the heat very quickly and reasonably priced, and was a total pleasure to deal with. Perfect!

Aug 06, 2024

These guys are absolute lifesavers. The young gentleman on the front desk was incredibly polite and was able to get my tyre for me in no time. Support your local businesses guys. I will be choosing Trusty Auto Repair from now on!

Jul 06, 2024

great customer service, answered any and every question i had. great team!

Jun 06, 2024

Never had them service my personal vehicle.. I just bring them cars to work on. They run a fine operation.

May 06, 2024

This shop is phenomenal. I moved down to Corvallis to go back to school and almost immediately hit some car trouble. I drive a 20 year old car that can be a headache to work on and I'm not much of a car guy so I was concerned about finding a good shop. I decided on this mechanic because they're close to my house and I saw some great reviews. They did not disappoint! Chris the owner is a down to earth super chill guy who loves what he does and is happy to discuss anything while sharing his knowledge openly. Everyone on the team is kind and patient, really the type of people you want to trust with your vehicle. The first time I brought my car in I was really in a time crunch with some big tests coming up at school, I let them know and they fixed the first of the major issues and had the car back to me faster than I knew was possible. With every subsequent fix they continued this trend and gave me an accurate timeline and a great price. I have never had to worry about my car spending extra time in the shop with this team and they always go the extra mile along with taking the time to explain to me how things in my car work. I'm glad I found this shop and will be coming to them for all of my car care needs as long as I live in this town. They consistently do an excellent job and I would encourage anyone looking for a mechanic to go with Trusty!

Apr 06, 2024

I’ve lived here for over 25 years and have tried many different auto repair shops. Trusty is the best! They just fixed up my 2000 4Runner and it’s running amazing again.

Apr 06, 2024

This shop was Outstanding! We will be going to TrusTys.. From now On! We had a long list of repairs, and it seemed impossible. Some how they worked there magic. Good vibes! worth every dollar! ThanK YoU! TRUSTYS! If ur looking for auto repairs? I recommend them for sure.

Mar 06, 2024

Awesome shop and top notch service Chris and his crew completed repairs on my car and did an excellent job and kept me informed of everything and are just good trustworthy folks and I would recommend them to anyone they definitely live up to their name trusty.thanks guys you rock and I will always be grateful to you

Mar 06, 2024

I have used Trusty Automotive for not only my business, but personal vehicles as well. They are honest dependable And very reasonably price. I would recommend them for any of your car service needs

Feb 06, 2024

Chris and his team. There are great people to work with they took care of my daughter's car and even did more. II appreciate them they're very honest and they are trustworthy. I would recommend them to anybody. They are really good.

Feb 06, 2024

Did a great job diagnosing and fixing the issues with my car. They were polite, efficient, and came in under their quote for the repairs. Will for sure be using them for any future auto needs I have.

Feb 06, 2024

Don't get fooled by the name. I would not call this place one of high integrity and transparency. They might be technically decent when you come in with a very specific repair request, but absolutely do not send your used car there for a diagnostic before trying to sell it. They listed several issues with my car which weren't actually a problem, they were fixed and parts changed months ago. They then confessed to "just assuming" the repairs are needed given the car's odometer. Sloppy. They quoted the car for $4,500 of repairs! When we went to one of the most reputable (and expensive) places in town and asked them to check it out- we came out with a $600 bill for new rear breaks. I would much rather give my business to a place that does not take advantage of an average person's lack of mechanical knowledge. Do your work, and stop "assuming". Also, we did end up selling the car to the person who first requested the diagnostic. They are very happy with their purchase and spoke in length with the shop who ended working in the car. More lies come from this place saying that we were never their client. False. We have made one repair here within the last 2 years. Also, I find it interesting that every single bad review here elicits a long, aggresive, and defensive response from the owners. Not a single one has been taken in and apologized for. I have a hard time believing that any business ever is a 100% perfect, but sure looks like Trusty's is trying to come off as one.

Feb 06, 2024

Fair price quick appointments and nice employees

Feb 06, 2024

Friendly, honest and always helpful service team. Highly recommend!

Feb 06, 2024

I was treated fairly. The end price was affordable. At no time was I given a run around. If I ever have another problem with my car this is the place I will take my car.

Feb 06, 2024

I've been a customer of Trusty's Auto shop now for over 12 years. Their prices are competitive and the staff of mechanics are knowledgeable and well trained. Chris, the owner, and his front staff are courteous and very easy to work with. They're always willing to greet you with a smile. Trustys is a small family own3d business. Thank you Ring family, for twelve years of honest dedication to you satisfy me and my familys automotive repaird needs. I won't trust my cars with anyone else!

Feb 06, 2024

I've gone here every time my truck has had an issue. The staff is very knowledgeable and I've always had a great experience with them.

Feb 06, 2024

It’s unfortunate less 0 stars isn’t an option after my experience with Trusty Auto repair. I gave them my ‘14 WRX December 9th 2022 to replace my clutch master cylinder. I had started the job myself and got stuck where I had connected the clutch pedal to the master cylinder with a wingnut and bolt because I was having too much difficulty with the clevis pin that was supposed to connect the pedal to the master cylinder. After my clutch failed and spending $145 at Pacific Race Engineering one of their techs told me Trusty Auto hadn't installed a clevis pin and used the hardware I provided leading to my clutch failure. After speaking with the owner he blocked my number and after informing him of my willingness to litigate he continued to be evasive. Save yourself some money and have peace of mind taking your car elsewhere. I opted to spend $2000 on a new clutch instead of litigating for $10,000.

Feb 06, 2024

I’ve been bringing my cars here for years. The are great mechanics and fair prices. They work on my vintage cars and my newer cars. I’ve sent many friends here and all have been very satisfied. Avoid the dealership and bring your car to Trusty’s.

Feb 06, 2024

My car needed a new alternator, so I researched the many auto repair shops in the area and decided on this place due to the great reviews. The service I received; however, was disorganized, deceitful, slow, and apathetic. I called on 6/20 and made an 11am appointment today (6/26) based on a $379 quote. There was no range given, just a simple $379. When I showed up, the mechanic at the front desk could not find my information (which I had given over the phone) and told me the part wasn't in yet. I explained this was my only day off this week and I really needed the work done as I had been forced to jumpstart my car over and over which can damage the battey. He said that he would order the part in that day and call me when it got there so I could come back. He did call me around 12:15pm and I returned at 1pm to drop off my car. I asked and was told it would be done in an hour and I would receive a call when the work was done. After over 1.5hrs with no update, I walked back to the shop to see if my car was ready. It was, but no one had bothered to call me. Then, I was hit with a final charge of $426 (nearly $50 more than I was quoted) because the mechanic I spoke to had ordered a more expensive alternator than I was quoted for without telling me. Additionally, the person who gave me the original quote (who I believe is Leslie but I'm not certain) never informed me of the possible price difference/range. At this point I was really upset, but remained calm and explained the entire situation and why I was not okay paying more without any warning for a repair that took 3 hours longer than it should have. Rather than apologize, the young blonde woman (who I believe is Leslie) and a long-haired mechanic immediately became defensive and gave excuses, including straight up lying and telling me that I wasn't specific enough over the phone and my vehicle actually required the more expensive alternator. When I didn't give in, the long-haired man got frustrated and seriously said "okay we can just take it out then and put the old one back in". After I rejected that dismissive, uncaring 'solution', they finally figured out where the part they *initially* ordered for me was and told me they could switch it out if I would wait another 30 minutes on top of the 3 hours I had already wasted. I had no choice so I said yes, they switched it out, and I still paid the full $379 despite the poor treatment I had received. TL;DR: the communication at this 'trusty' auto shop is awful and if you don't continually advocate for yourself you will not only waste hours of your time, but get overcharged for it as well.

Feb 06, 2024

Thankyou for the panel work you did on my bus and the extra miles you went with great customer service. Really nice team -friendly and accomodating. Highly recommend

Feb 06, 2024

Trustees has been in business for 16 years and has very loyal customers because of the way he treats them. Trustees is exactly like their name says, you can trust these guys they have your best interest at heart.

Feb 06, 2024

You want an honest place to have your families vehicles serviced and repaired? Trusty Auto Repair and their team is my recommendation. Attention to detail and customer caring is a top value to them. We have diesel and gas vehicles and Trusty’s is our preferred go to for both.

Feb 06, 2023

Chris was amazing and kept after the problem until it was solved. Prices are reasonable. Will definitely use Trusty Auto Repair in the future!

Feb 06, 2023

The customer service is amazing!!!!

Feb 06, 2023

I have been using Trusty Automotive Repair exclusively to not only work on my daily driver, but on several of my hot rods. Chris's team has the highest business acumen for giving quality service, great pricing, and making me feel like one of the Trusty Family. I would highly recommend them for all your automotive needs. Here's some pictures of the vehicles they have worked on for me.

Feb 06, 2023

They did an awesome job

Feb 06, 2022

Awesome repair job & they are so "Trusty" that when it took less time than anticipated - I paid less than the estimate. Honest, trustworthy, well priced, kind, knowledgeable staff - totally Gr8!! I'll be back.

Feb 06, 2022

Great service fair prices

Feb 06, 2022

The folks at Trusty always provide quality service. We recently took a car in for a replacement fuse, and it runs better than ever. If I could throw a 6th star on there, I would.

Feb 06, 2022

They do amazing work! They're quick and efficient, and they have fair pricing. I trust trusty!

Feb 06, 2022

Trusty does a great job for a really fair price. We've taken our Subaru and Nissan in to them for routine maintenance and repairs, and they always do quality work in a really quick time frame. Great, friendly, local folks whom we're lucky to have here in Southtown!