Trapp Chevrolet Service
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Review highlights
"Drove up early. They took care of my issue, Out and on my way very quickly."
"Quick and friendly service, comfortable waiting room and good coffee"
"I asked Marcus, what the price and mileage was on the Jeep Wrangler."
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Directions
200 S Hollywood Rd
Houma, LA, 70360
Phone number
Call: (985) 876-6570Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
8:00 AM - 3:00 PM
Description
At Trapp Chevrolet, please review our extensive inventory of Chevrolet cars, trucks, and SUVs, (including the Chevrolet Corvette and the all-new Chevrolet Camaro). We work hard to get you into the vehicle you have always wanted. That new Chevrolet is waiting for YOU, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Trapp Cadillac Chevrolet's service department strives for 100% customer satisfaction. From general maintenance. From oil changes to major repairs - let Trapp Cadillac Chevrolet service your vehicle. At Trapp Cadillac Chevrolet, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Reviews (18)
Feb 06, 2025
Best service department I have ever used.
Feb 04, 2025
The Trapp service department is phenomenal. They are considerate, kind and do the repairs well and on time. The staff is accommodating and the waiting area neat.
Jan 31, 2025
After repairs, the fender is a whole different color, bumper is sagging, lines , gaps are awful. I was told told by Warren the reason the paint didn't match is because one is plastic and one is metal. My estimate states no previous damage. No one can explain why it looks like this. After contacting the BBB getting. While new bumper, the new paint work looks like crap. It is already peeling. I would not take my bicycle to get painted there. I have spoke to the GM Barry, and the managers of the body shop. They do not care and do not stand behind their work. Avoid. BBB Complaint- Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID 22620604, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. They have created so much pain, I made 200 t shirts and bought 2 websites to share my storyline. After their 3rd attempt at repairs, paint is already chipping and coming off. The hood is not lined up. White paint on plastic that isn't supposed to be painted. I even went so far as to talk to the GM at the store and he told me he thinks it looks great. I am tired of dealing with these shady people and their sub par work. Barry the GM failed to make sure his customer was happy. 0 follow up. I have all the pictures required and every interaction recorded. Would not recommend.
Nov 07, 2024
Why put on Google close at 5:30 if you're going to stop taking customers at 4:30 with just your employees standing around smoking a d chatting claiming to be "cleaning" misleading. Time to get your customer to drive over there but then don't take customer! Waste of time.
Feb 07, 2024
Everything was good except they do not return phone calls. I ended up having to call my salesman to get him to get them to call me.
Feb 07, 2023
Great customer service!! Finally getting storm repairs done on truck, next car.
Feb 07, 2023
Visited the collision center. They were fast efficient and polite with the information needed about my vehicle. I have $30,000 in damages because of another careless driver so it's taking a little while to fix my vehicle but they dont have a magic wand
Feb 07, 2022
Fast service and friendly staff, finished the job in less time than they estimated.
Feb 07, 2022
Had damage to my car from a wreck that wasn’t my fault. When I brought my car in they told me it would be about 4-5 days for the repairs. They didn’t offer me a rental at all, but I wasn’t worried about it if it was going to be less than a week. Then a week goes by and I was not contacted at all. I call them(day 8), was told they would call me back. Didn’t hear back til that Friday(9 days after drop off). I was then told they found extra damage and needed to order more parts/waiting on the parts. Why was I not contacted? Why was I then not offered a rental? I was then told the part was to arrive that day and my car would be ready around 6 that evening. Unfortunately, I was working and told them I’d get it on Monday since they’re closed all weekend. I call Monday morning(day 12) to be informed that my car is still not ready. I was still not offered a rental, no apology, nothing. I was met with attitude saying “you know we’ll call you when it’s ready right?” It’s now day 15 and I haven’t heard a thing or have been offered a rental. Worst possible experience. Totally and completely unprepared and unprofessional.
Feb 07, 2022
If you want personal car care and trustworthy people? You're at the right place !! They make sure you're satisfied before you drive off their lot !! 5⭐⭐⭐⭐⭐
Feb 07, 2022
VERY POOR SERVICES. BROUGHT MY SUV IN BECAUSE IT MAKINGS NOISE FROM THE BRAKE'S, DIDN'T LOOK AT IT TOLD ME THAT IT BE FROM DUST ON BRAKED.S STILL HAVING THAT PROBLEM. TELL.
Feb 07, 2022
Great place , fast service!
Feb 07, 2022
The Lady in front Lobby area is very nice and helpful. The service department is very professional 👏
Feb 07, 2022
This is no sales pitch but fast, friendly, informative!
Feb 07, 2022
To speak to someone that knows anything is like pulling teeth. Leave message n then mailbox full. The reception should BE ABLE TO ANSWER SOME QUESTIONS not just transfer EVERY CALL
Feb 07, 2021
Got body work done on my Ram after getting backed into. Body shop did a great job fixing the damage!
Feb 07, 2021
I found the service excellent. Friendly and service was outstanding.
Feb 07, 2021
The people are Very pleasant to deal with