Toyota Service

Jan 07, 2025

The attention to detail is what this dealer gives for your money. Knowing your vehicle well enough to understand when there are problems. I'm not sure if they lowered their prices, it everyone else raised theirs, but oil change was cheaper than where I used to go, and the tire price on the AT's I like were cheaper and that included an alignment. I would have given 5 stars, but they need to learn to estimate times better. 4 tires and alignment was supposed to be up to 3 hours if anything went awry, and there were no issues, but my 8am appointment didn't finish until 1145.

Nov 07, 2024

Just bought a brand new 2024 Tacoma. Couldn't be happier

Jun 06, 2024

Great crew. Had dash lights Come on the dash. Traveling through the area, live out of town. No charge to reset the codes and to check it out. Highly recommend.

Feb 07, 2024

Always a great experience going to morristown Toyota, Bradley in the service department is so nice and well versed in all things car related, he isn't pushy when it comes to purchasing service's he just let you know what is recommended and what you need and let's the customer make the choice what is best for them and their vehicle at that time. I will definitely continue going back as long as he is there.

Feb 07, 2022

Always a good experience

Feb 07, 2022

Always friendly staff and clean

Feb 07, 2022

Craig helped my son with his first car purchase. Everyone seemed very nice

Feb 07, 2022

Friendly service team and honest answers for my Prius. Thanks Alex!

Feb 07, 2022

Great service. Friendly people

Feb 07, 2022

Its always a great experience at Rusty Wallace Toyota. Will definitely be a return customer. They got my 2006 Tundra into service quickly. DID also let me know about potential issues with my Toyota Tundra later down the road but DIDN'T run me in circles trying to force me into buying additional services needed. In and out of service scheduled in an hour an a half for the airbag recall replacement.

Feb 07, 2022

Service center did a good job getting the oil changed quickly.

Feb 07, 2022

They did Great job servicing my car !!!!

Feb 07, 2022

This is a great place to deal with

Feb 07, 2022

As expected from Alex

Feb 07, 2022

Friendly, quick service.

Feb 07, 2022

Great customer service. And the know you when you walk in the door. Phillip is asesoms he will help you get what you need.

Feb 07, 2022

Great customer service. Excellent support and answered all my questions on warranty for the Highlander. Outstanding dealership to work with.

Feb 07, 2022

Had a great experience

Feb 07, 2022

Service dept did well. Sales are more expensive than the other Toyota dealerships. I asked if they had a army green tacoma. He said no and did not offer to find one. Went to North Carolina dealer. And they found one for less expensive than rusty wallace.

Feb 07, 2022

Very good service didn't wait long at all. Service Rep. Friendly and helpful.

Feb 07, 2022

Went for oil change and tire rotation. They took 1.5 hours, no complaints. Waiting area was nice, tv, internet, coffee, water, tea offered. Price for service was lower than past Toyota dealerships I have been in. Nice staff members, didn't try to oversell but offered suggestions. Can book appointments online.

Feb 07, 2021

Excellent Service!

Feb 07, 2021

Great Service Firiendly people

Feb 07, 2021

Love the customer service! Thank you guys❤️

Feb 07, 2021

Toyota Service was great, they are very nice and helpful!