Carlock Toyota of Slidell Service

Jan 31, 2025

Very very disappointing with customer service at the service department. I would never go back there to get my vehicle oil change.

Jan 24, 2025

Clint Lee provided excellent service from start to finish, couldn’t be happier. I drove past 2 other Toyota Dealerships to purchase from Toyota of Slidell.

Jan 07, 2025

I am so angry at this place! First time they replace tire cap with cheap black caps when they should have put the silver nitro caps that came with the vehicle. 2nd my house keys were not on my key chain when I left. Called them and Ms. Julie raised her voice at me because i told her that it is very hard to remove the keys from the ring itself and that someone deliberately did take it off. She didn't believe that the tech did not take the key. You literally have to ring the key around the ring for it to come off. I will take my business somewhere else

Apr 07, 2024

Friendly, clean and comfortable waiting room

Apr 07, 2024

Great experience, got the vehicle i was looking for. Sale was easy in and out of the dealership.

Feb 07, 2024

Go see Mr Jeff. He will take care of you. Love the shuttle service.

Feb 07, 2024

Terrible service!! Took my aunt car to get service, thought it was for one day and left a birthday card with 40 dollars. They kept her car a few days and when I returned two pick it up the card had been opened and the money gone!! The manager informed me that the mechanics make over six figures so they had no need for 40 dollars and they are not responsible!! They also had went all through the every compartment so FYI be careful over at Slidell Toyota!!!!!!!!!

Feb 07, 2024

Beware. If you make the mistake of using the service department here you can expect the neighboring sales facility to violate your privacy by accessing your service records to make unsolicited sales calls to your cell phone while you are driving, no less, to your completely unrelated service appointment. Obviously it is a mistake to use this dealership for service. Rude. Inappropriate. Pathetic desperation. Expect them to refuse to let you speak to the general manager if you wish to file a complaint. Apparently he hides from customers

Feb 07, 2024

Customer service is amazing. Thank you for going above and beyond the expectations nowadays.

Feb 07, 2024

Five stars are not enough for the great service

Feb 07, 2024

Forget about getting a reasonable outcome from the service department or management if you have a premature part failure. Also DO NOT BUY REMANUFACTURED ELECTRICAL COMPONENTS FROM Toyota. After three days of being installed, the reman alternator failed and subsequently fried my $400 AGM battery. Left me stranded an hour and a half from the nearest parts store. Returned with the alternator and requested my money back for it. Why would I want another reman alternator? I had to buy a brand new one already. They wouldn’t honor the return themselves and pushed it off on to Toyota. Four months later, I still haven’t gotten my refund or even so much as a phone call. Find another dealer to go through unless you want to hear a bunch of bull junk reasons why they can’t do anything to help you. Less than a five minute drive from my house, I will gladly drive to another dealer half an hour away before I deal with these guys again.

Feb 07, 2024

Great service by everyone

Feb 07, 2024

I had my vehicle towed here to get repairs, Car would not acceralte above 30 mph. I had my vehicle diagnosed at 199.99 plus tax, which I was told as a veteran I would receive 15% on every hundred spent that didn't happen. My diagnosis was a throttle body error code. I was told a needed to replace entire throttle body to and it might or might not fix vehicle more work is probably needed , but to start throttle body replacement it will be $1239.00 to start. Got my vehicle towed back to home watched a YouTube video and found out that The problem was a bad FUSE. I Also Have invoice if needed. They will find a way to charge you bad business.

Feb 07, 2024

Quick in and out service. The breakdown you receive after service needs explaining

Feb 07, 2024

Very satisfied

Feb 07, 2024

Was over looked bc I was under warranty n others were paying. I even had an appointment for 11:30am n didn't get out till I:00 when I asked what was taking so long, as others were in n out . I'm not even sure they did what they were supposed to for service on my vehicle. Js

Feb 07, 2023

Disappointing service here. Waited a while before going inside to get someone to get my vehicle. The waiting area is dirty and in need of some cosmetic and functional upgrades. The charging stations have definitely had some problems in the past. Service to my vehicles have always been fine, though sometimes there are long waits even though an appointment was made.

Feb 07, 2023

Fast service and good work . I watched them and they are awesome. I don't go anywhere else with my land cruiser because they do things right.

Feb 07, 2023

Good honest service.

Feb 07, 2023

I went to look into a vehicle it was a rip off

Feb 07, 2023

Mr Jeff is always amazing. He has taken care of me since i moved to slidell.

Feb 07, 2023

Mr. George was very kind, not pushie. And they were willing to work with us, no games. Very happy with my new Toyota Rav 4 Thank you all for making my dream come true.

Feb 07, 2023

Service was fantastic BUT the prices WAY to HIGH! Almost 400.00 for one key! However, like I said, great staff!

Feb 07, 2022

Fast service

Feb 07, 2022

Friendly staff . Quick service. Great sales .

Feb 07, 2022

Great service and friendly staff!

Feb 07, 2022

Great team and fast service! Highly recommend!

Feb 07, 2022

They will help you fix the car problem