Total Upgrade Automotive

Jan 07, 2025

Absolutely the best customer service. Went above and beyond. Was so quick with the quote and then the repair. One of my friends recommended this place to me. They lived up to her praise.

Jan 07, 2025

Fantastic shop, great service and they'll everything they can to get you taken care of!

Dec 07, 2024

My new independent auto mechanic. Honest and competent.

Oct 07, 2024

They worked quick and gave me a fair price

Jul 07, 2024

Dallas and his techs were great. Reasonable pricing and didn't try to upsell me on unnecessary services, just gave the rundown on what needed to be done and accommodated when I brought in my own parts. Love to see it.

Jun 07, 2024

Amazing service! These guys are top notch mechanic and really know how to treat their clients! They’re also insanely efficient!

May 07, 2024

Dallas cares about your car. He's great about updating you. Covers work with a warranty.

Mar 07, 2024

I took my truck in and these guys got it done quickly and great customer service

Mar 07, 2024

Thanks to all the staff at total upgrade automotive, for going above and beyond of my expectations in getting the work done in a timely manner. Definitely a trust worthy mechanics! Thank you so much guys!

Feb 07, 2024

Best place I’ve found in Hillsboro! Everything you want in a mechanic: honest, flexible, polite, knowledgeable, and FAST. They’re always willing to get me in within a day or two, have fixed countless things on my 2000 Subaru Outback, let me work remotely from their office while waiting, have never tried to overcharge or hide costs, and are still my go-to garage after my move to north Portland. The only time I got an incomplete fix, they apologized and got me back in asap to fix it (even offering to reimburse the cost at a closer garage). Chris is also the nicest guy ever, great to chat with and help you understand your repairs/options. Cheers guys!

Feb 07, 2024

Chris is Fast, reliable, and knowledgeable. My family has taken there Infinity and Toyota to Chris Everytime. He fixed things that other shops couldn't figure out. Thanks again.

Feb 07, 2024

Chris is the BEST!!!!

Feb 07, 2024

Chris loves his business. One of the good guys. Veteran get great service. Make an appointment, he's stays busy.

Feb 07, 2024

Fast, friendly and professional. I went in without and an appointment for an issue with the engine coil in my car and they took care of it in less than an hour. This is the second time that I’ve been to their auto shop unexpectedly and they have not only fixed the issue but they have gone above and beyond. Chris is very courteous and professional. So glad I found them, I am a happy customer.

Feb 07, 2024

First time customer, will definitely be a returning customer. Chris and his team stand behind their work with honesty and integrity. They set and met timeframe expectations with completely fair pricing. I never leave a business review but they earned it. Thanks fellas!

Feb 07, 2024

Friendly staff that was honest about my vehicle issue. The cost for work was fair and no regrets for getting my vehicle repaired there. Highly recommend, and I will use shop again should any work need to be done.

Feb 07, 2024

I honestly do not recommend it. I took my car in good condition, they delivered it to me worse. I practically paid for them to break it down for me. the truth lousy service.

Feb 07, 2024

I was having some very embarrassing loud noises coming from my car and am so thankful I found this place for my car they took very good care of it and did everything asked even gave me a percentage off and even when I had more issues they were happy to take it the next day and make sure it was fixed this time... Ty for your hard work on my car it was very much appreciated 👍

Feb 07, 2024

It's getting harder to find places that work on OBD1 vehicles. Integrity fixed my old 4Runner, and they were a pleasure to work with.

Feb 07, 2024

I’m very happy with the repairs to my Honda. They were polite, professional and communicated well. I will recommend them to others.

Feb 07, 2024

Really good service it's my third time at Auto Integrity I recommend this place very professional technicians...

Feb 07, 2024

The new owner is a good person and takes care of my sisters car also. A little expensive but well worth the extra 50.00 or so. Chris worked on ultra expensive cars before opening his own shop.

Feb 07, 2024

They will swindle you into paying for something that does not need to be done, brought my Mercedes to have the fuel pump cleaned and they told me they need to remove parts that do not have to be taken out to get to the fuel pump and then they need to replace the fuel pump but what they actually do is clean it and put new sensors on then tell you they replaced it to charge you more. DO NOT COME HERE!! They are liars and idiots.

Feb 07, 2024

Very professional service and friendly staff, I would highly recommend this shop

Feb 07, 2024

Very trustworthy and fast

Feb 07, 2023

First time I used them was told 950 to do the job wanted 400 down no problem and went and picked up vehicle paid 462 more sounded right paid it and what was wrong wasn't what they first said! It was something else that costed 462 had to get my 400 back! And went back to get my aaa discount and asked about why they filled my oil over an inch above full line and was told I could crawl under my vehicle and drain some out! They gave me my 10% discount but the oil overfill was my problem when they did it! Something wrong here!

Feb 07, 2023

Great place! Chris (the liaison between garage and front desk/client -side) is super professional, friendly, and helpful. He lets me know all his recommendations, the ongoing status of my repairs, which services are essential vs optional, etc. Oh and the maintenance itself is always top-notch work!

Feb 07, 2023

Highly recommend this place for the quality of work and the professionalism. Chris is friendly and knowledgeable. Suresh

Feb 07, 2023

I highly recommend Integrity Auto Care! Chris went above and beyond his duties to help me out with my 07 GMC Sierra truck! Since the moment I called to see if I could just drop by due to the bad axel I had, up until he fixed my truck. Needless to say I live 1.5hrs away and I took my truck at 4pm he stayed until 6:30pm (past their closing time) to try and fix it. Things got complicated (never fails) and couldn’t get it done the same day. He offered to take time home (the coast) and I said no need, instead I stayed at a hotel. He said he would come in early the next day (Saturday they are normally closed) to fix it & he did! I am so happy I came here and Chris took care of me! Highly recommend Integrity Auto & Chris! 👍🏼

Feb 07, 2023

Knowledgeable mechanics that diagnosed my car right away I enjoyed the overall experience

Feb 07, 2023

My Subaru was miss-firing and overheating. After performing two tests to isolate the problem it was revealed It had a leaky head gasket. Chris went above and beyond installing a high quality MLS head gasket which would be more resistant to head gasket failures in the future. They also had the heads resurfaced at a machine shop. The latter point is why the car had the head gasket initially fail. Spending money on cars is never fun, but at least with Integrity I felt secure in knowing that they do quality and honest work. Thank you all very much.

Feb 07, 2023

Oh my Gosh! I have to leave a review right this second because of my holiday rescue. I heard a thump and my windshield wipers stopped working during the winter storm right before Christmas. It’s the day before Christmas Eve so no one picked up or if they did they said they couldn’t fix it today. Then I called Integrity Auto Care and Chris answered and said he was about to leave but he’d be happy to check it out before he took off. Unfortunately we need a part to fix the problem but he took an hour and a half out of his time to do a temporary fix on my vehicle to get me through until we can get the part. This saved my holiday plans to go out of town during this rainy time. I scheduled an appointment for next week to replace the entire part. I have never been to Integrity Auto Care but I will continue to go from now on. Chris went out of his way to help me, he was kind, patient and very clear about everything he was doing and everything that needs to be done. Didn’t make me feel like an inconvenience at all when it was actually at an inconvenient time and really inconvenient. If you’re looking for an Auto Shop that actually operates from a place of integrity I believe the name falls true to the operation they’re running. Go see Chris at Integrity Auto Care.

Feb 07, 2023

Out of town and broke down. I called Chris because his shop is AAA approved and appreciated his professionalism and availability to service my pickup that day. He and Miguel diagnosed the issue, gave me an estimate, kept me appraised throughout the process, and got me on the road before closing time that same day below the cost of the estimate. Integrity Auto is a small business run by a straight shooting pair of men who know the importance of double checking their work. I would use them again.

Feb 07, 2023

The employees here are amazing they always ask for permission before doing work on your vehicle. I will definitely be going back to Integrity Auto Care any time my jeep is having issues!