Total Auto Service

Jan 16, 2025

Good people. Got my inspection done here

Jan 06, 2025

Very friendly and knowledgeable staff, and the expenses seem fair.

Dec 06, 2024

Chris and his team are very good

Dec 06, 2024

I am always satisfied with the service I receive here. They work as a team and are all skilled mechanics, give honest estimates, and your appointment will be timely. Good value too!

Dec 06, 2024

I've had many good experiences here in tge year since I've moved to Charlottesville. Pricing I've found to be reasonable and they consistently meet and exceed expectations. Happy to find a good mechanic within walking distance.

Nov 06, 2024

Excellent service! Kind and responsive staff! I have been coming here for years, and feel grateful to have such a competent, reliable, and friendly place to service my car. My motto is “safety first!” and I feel in very good hands at Total Auto.

Oct 06, 2024

Can’t say enough good stuff about these guys. My only problem with them is that they are so good it takes a long time to get an appointment

Oct 06, 2024

Chris is the most friendly guy ever! I have always had a good experience with Total Auto. Very reasonable prices!

Oct 06, 2024

Honest mechanics that do quality work at good prices. Highly recommend.

Oct 06, 2024

I am definitely satisfied with total Auto service they've been honest with me on all my vehicle's and they'll be the only place that I'll be taking my vehicles to.

Oct 06, 2024

I have been going here to Total and the Chris/Jay team for 15 years now. They remember my name and do quality honest work for reasonable prices. Never felt like they were upselling me on something. I went once for my truck annual safety inspection and forgot I had a cracked/broken mirror. They priced a factory OEM mirror and a salvage yard mirror. The price for the salvage yard was half of the factory OEM and once installed it was as good as new. I highly recommend them.

Oct 06, 2024

I love the guys at Total Auto Repair. Highly recommend them.

Oct 06, 2024

Service is great! I went there to have my safety inspection around 8:30am and they still have slots available! The whole process took just 7 hours! I was able to use my car within the day. Thank you guys!

Sep 06, 2024

Took my car in for state inspection, was told it would take about 1.5 hrs. So, I stayed to wait. It took 2.5 hrs! I could see into the shop from the window. The men worked very slow, and one was drinking what appeared to be a beer. I mentioned that it took really long and got a lame excuse about waiting on paperwork. I’ve never had it take this long before at other places. I don’t reckon I’ll use them again, or if I do, will figure on twice the time.

Aug 06, 2024

Total Automotive has been a golden nugget to find. All of the employees are honest beyond measure, knowledgeable, and don’t try to pull a fast one for tacking on repairs beyond what you come in for. They will let you know only what needs to be repaired and will also tell you what can wait. Their prices are fair and competitive, and I definitely come out lower than if I took my car into the dealership for repairs. You can’t go wrong with Total Automotive.

Apr 06, 2024

Consistently excellent service and nice staff as well. Only downside, they are busy for a reason!

Mar 06, 2024

I started using Total Auto Service on the recommendation of one of my adult granddaughters, who had been using their service for a while. I started using them after other repair services were unsatisfactory and tried to rip me off. Over the past couple of years that I've used Total Auto Service, I've been very satisfied with their quality of service and prices.

Feb 06, 2024

A friend recommended this company to me. I called to make an appointment but they were booked. Staff were very friendly and offered to schedule a later date. I needed to have my car looked at right away so I took it back to Aamco Transmission. I didn’t realize they do most car care. I’m glad I did.

Feb 06, 2024

Always honest!! Always efficient!! I appreciate you guys immensely.

Feb 06, 2024

Best place to do everything on the car and good people.

Feb 06, 2024

Chris scheduled my car in to troubleshoot in a timely manner, at no charge. In today's world, what a rare occurrence. He's always taken care of our vehicles, been accomodating, and professional.

Feb 06, 2024

Great place to get a state inspection done!

Feb 06, 2024

Great shop. Worked with us on a difficult major repair, and were easy to deal with.

Feb 06, 2024

How an auto shop should operate! Absolutely over the top customer service! My new car service!

Feb 06, 2024

I love this mechanic shop. They are honest with diagnosing and always do a great job. I send everyone I know here all around great shop with great customer service, great mechanical service and great all around vibes. Best shop in Charlottesville

Feb 06, 2024

I went in February to have my Flex Pipe replaced. They didn't replace the gasket when they replaced the rest of the system or mention the gasket to me. I'm lucky my didn't catch on fire due to this. It was in really bad shape

Feb 06, 2024

Owner is jerk. Very rude. Parking is cluster #%&@! Will never go back..

Feb 06, 2024

This place is awesome! My son was driving his older car down I-64 when an oil light came on and he had no idea where to go. Chris said he would at least check it out for him , so he drove there. So very nice of them to inspect it, and topped off the oil for free! Very good people work there!!