Tom's Auto Body, LLC

Jul 06, 2024

Went in and got an estimate. Told I was on a waiting list to have the job done, called back monthly to see when I could get in, 4 months later said sure bring it in now. Bring it in, 2 days later they call and say they can't do the job and to just come pick up the truck. This is a normal F-150 truck. Mind blowing the absolute waste of my time, they seemed to just care less about. Do not waste your time here.

Apr 06, 2024

Very polite and professional. I needed a estimate on my car door and went by other reviews about the company. Hands down this company is amazing. My insurance company wants me to go with their recommendations but I'm finding out how to take it back to Tom's Auto Body for my repair!

Mar 06, 2024

We have a super delopitated 98 jeep. Door would close. They said we really needed a new door, but like I said...it's a 98 and on its last leg. So, we told them we probably wouldn't fix it. They said they could do a "good enough job" so we wouldn't have to junk it. They worked some magic and got it to open and close on the cheap. They're right, it does need a new door, they weren't trying to upsell us or hose us. We appreciate them working outside the norm to help us out.

Feb 06, 2024

Excellent customer service - Angie is fabulous! Matt was great getting my sons car in after being hit by a neighbor, work completed and returned extremely fast (slowest part was waiting on parts!). Spent a lot of time going over mechanical options - as if I was part of the family - not trying to get me for more money than necessary. Car looked amazing! Affordable - extremely fair prices! Highly, highly recommend!

Feb 06, 2024

Excellent customer service, amazing work!! Took car of my daughters car! Thank you!!

Feb 06, 2024

Great place. Professional, polite, and does great work. They have my respect and future business.

Feb 06, 2024

I cant say enough good things about this business! From the friendly/helpful receptionist up front to Matt and the other workers. Matt was.wonderful to deal with and treated me with the utmost respect and was willing to go the extra mile to get my vehicle back to me. My bumper looks fantastic so props to the painter for a great job. Also, I would like to say thank you to whomever cleaned and washed my vehicle. After 3 trips to MN, several grandkids and daughter and 2 shedding dogs it wasn't the cleanest. I will be letting everyone I know about this place. THANK YOU for the great service.

Feb 06, 2024

My car had been backed into, I took my car to Toms the next day and got a estimate and then booked my appointment for November 10th, my car was in the shop for 5 days. Toms team was professional, kind, courteous, and timely. They answered any questions I had. I also have 3 dogs so when I handed my car over it was pretty covered in hair, not only did I get it back looking like new on the outside, they also detailed the inside and washed it for me. I would recommend them to anyone who needs body work done, you are definitely in good hands!

Feb 06, 2024

Really awesome and friendly people there! Willing to help out and get everything taken care of… only bad side is I’ve been waiting for nearly a month on my car but hey they have been working with my insurance company to make sure I don’t pay much I guess good things take time 🤷🏻

Feb 06, 2024

These folks were very professional and easy to deal with throughout my experience with an insurance claim. I would use their services again in a heartbeat.

Feb 06, 2024

They had our vehicle to work on, and kept us up to date on what they were doing and what parts they had to wait for. Reasonable prices, would take our vehicles to them again.

Feb 06, 2024

Wonderful customer service! The team was very knowledgeable, informative, and extremely friendly! The work performed on my vehicle was flawless; I cannot recommend them enough!

Feb 06, 2024

Wouldn't recommend this place doesn't listen to their clients needs. Does whatever he thinks best and then charges you for it.

Feb 06, 2023

Always helpful, great customer service!!

Feb 06, 2023

As always, the team at Tom's Autobody went above and beyond with their service! They are professional, friendly, informative and timely! We highly recommend them!

Feb 06, 2023

Can't say enough about Tom's, great experience. The staff went above and beyond to help us. Shane was awesome with all his knowledge to find everything we needed to care of our truck. Courtesy and caring staff (Angie and Dan) are always welcoming. The body work was great. Would never go anywhere else.

Feb 06, 2023

GREAT auto body shop. Spent less than an hour there and cannot say enough about how wonderful this shop is. Buttt I'll try anyways haha. Very welcoming walking in and Shane (who helped me with my car) is intelligent, resourceful and very kind. Watched him as he was working and I felt very comfortable having him take care of my car. Was recommended to this place by 2 other shops and I see why - could not recommend this place enough!! If you have to drive a little farther I would say it is worth it if you are trying to find a genuine shop that does good work.

Feb 06, 2023

Good work and fast

Feb 06, 2023

Great body work, efficient, excellent staff to take care of your vehicle needs .

Feb 06, 2023

I Believe Best Council Bluffs! STAFF Is Very Friendly

Feb 06, 2023

I was very satisfied with the work everyone their were so nice and answered every thing we need. TANK YOU.

Feb 06, 2023

I would highly recommend Tom's. They are the most kind and friendly people I have done business with and they are very accommodating and courteous.

Feb 06, 2023

My go to body repair shop! Great place!!🙂

Feb 06, 2023

They were extremely helpful and did an excellent job

Feb 06, 2022

Friendly and they do good work

Feb 06, 2022

It's a very good shop easy going ppl and they understand ppl arnt made out of money

Feb 06, 2022

Tom's has always had a super reputation with us. They do great work at a fair price. We use Tom's exclusively. The best place in town.

Feb 06, 2022

Toms is amazing! Truck looks like new, can’t even tell it was in an accident at all. They even helped cover a couple days of my rental since my insurance wouldn’t! If you need auto repair, body work or anything, this is the place to go. Staff was also very friendly and professional and really went the extra mile!