Tires Plus
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Review highlights
"This location has a very competent staff who presents all service options. Further there mechanics are well trained. Highly recommend this location for most of your auto …"
"I received good service and good prices both times."
"He noted I needed 2 new tires very soon and gave me a price."
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Phone number
Call: (904) 701-7926Website
View websiteHours
Sunday
8:00 AM - 5:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 6:00 PM
Description
At Tires Plus, the plus is in everything we do - from tires to oil changes, batteries, brakes, engine tune-ups, alignments and more. Tires Plus in Jacksonville, FL is here to help, and our dedicated team of skilled technicians is committed to providing top-notch service for all your automotive needs. Conveniently located at 5403 Normandy Blvd, we carry tires for all vehicle types, including the industry-leading Bridgestone and Firestone brands. A trusted name in the industry, Tires Plus is your go-to destination for reliable, affordable auto care. We put you in the driver's seat, helping you make confident auto care decisions with no extra sales pressure. Stop by or schedule an appointment today.
Reviews (30)
Feb 05, 2025
Came here in hopes to buy two tires but CFNA closes account due to inactivity even though it still shows open. The manager did everything possible and even called the credit card company to see what’s going on. I did not purchase anything but I want to acknowledge that the manager went out of his way to try to help and he definitely deserves a shout out. Thank you for your customer service!
Jan 31, 2025
One of the workers literally was talking shit about me and my daughter right in front of us. Because she walked on a area they had tarred. But I guess he missed the 3 other people who did the same. Big Balding white guy red beard.
Jan 31, 2025
Went to take my suv there for diagnostic Nick and the other gentleman was great and their customer service was amazing. I arrived earlier than my appointment they got me in and out under and hour even though I was told may be longer wait. Will be coming back to them
Jan 07, 2025
EXACTLY Misleading!!!! I took my car in because the tire had a nail on it. I was told that it would be removed and repaired. Miraculously they decided they could not repair it and changed me $500. Beware especially ladies and gentlemen. There’s several other tire places around this place do not go here. It’s unfortunate that they are OK misleading people. This really broke my heart because it’s Christmas $500 is Not something I had just laying around
Jan 07, 2025
Justin helped me with my tires and took amazing care of me. He really went above and beyond.
Jan 07, 2025
The employees at Tire Plus on Normandy deserve all the praise! They were so kind and sweet, and got me in as a walk in with no problem! Thank you so much!
Dec 07, 2024
I just had to write a review because I came in there about an hour before they close. I had just gotten a flat tire and they helped me without any kind of attitude or anything… They were super friendly and got me out of there within 40 minutes! Thank you so much You guys showed excellent customer service !
Dec 07, 2024
I made an appointment for 4pm. I called to confirm my appointment and the price. I got there a little early. I did my part. They, however, did not. After a 30 minute wait I was able to flag someone down - who was busy standing outside chatting - to find out how long I should expect this to take. They told me another hour. It was more than that, and only because I made it clear I was almost late for another scheduled appointment and needed my car keys back. I asked if this kind of wait is normal with an appointment, and he told me an hour and a half is totally normal for them. I told him I‘d not be back and he laughed about it. Unless someone figures out how to actually run this place and get work done? Don’t waste your time, because holy hell.
Dec 07, 2024
Out of all the Tires Plus places of business that I have used over the last 25 years, the guys at Normandy are straight forward with me and work with me on the most important issues facing me with such an old car that are crucial first and what can wait until I have more money.
Dec 07, 2024
This location has a very competent staff who presents all service options. Further there mechanics are well trained. Highly recommend this location for most of your auto maintenance requirements.
Nov 07, 2024
$90 for an oil change, after discounts, is insane. Also, even though I had an appointment, I was told it would be an hour and it took them nearly 2 hours to do what essentially should have been a 30 minute job. Absolutely ridiculous all around and will not be taking either of my cars back.
Nov 07, 2024
Everyone was so nice and took really good care of my car. Joe, Justin, and James were all really great. They fixed my tire and inspected my vehicle and made me an appointment for an oil change and rotation.
Nov 07, 2024
Exceptional customer service and professional staff
Oct 07, 2024
Great place to get service on your vehicle. Just got my wife’s Nissan Kicks suv diagnosed after it was having some battery/electrical problems and she got stranded a couple times. Unfortunately it was tested that the car needed not only a new battery but an alternator as well. Justin, Nick, and Dallas really took care of me. They got me a great find an alternator and worked with me to find a great solution. Would definitely recommend this place for any car repairs, thanks to these gentlemen!
Oct 07, 2024
Made an appointment to get tpm sensors put on 2 days ahead. Show up on Sunday at 9am and they aren’t even open. Call 3 hours later and they still aren’t open. Yes, they were scheduled to open.
Oct 07, 2024
Manager was very nice had me out quick oil change took about 30 minutes
Sep 07, 2024
Be advised against bringing your vehicle to this facility, as they will accept payment without effecting the necessary repairs. My grandmother, a senior citizen, brought her car in on July 5th, 2024, they had her from 10:00 to 3:30 PM, and was billed $282.68 for alleged thermostat and radiator cap replacements, as well as antifreeze addition. However, her vehicle continued to overheat. A complaint was filed with the corporate office, yielding claim number #2828689. Heather documented the issue and assured us that Douglas C. would contact us, but no follow-up call was received. Consequently, we took her car to another mechanic, who correctly replaced the thermostat, resolving the overheating issue. In effect, they took her money without rendering the promised service.
Sep 07, 2024
Fast friendly service. No up selling.
Sep 07, 2024
GOOD CUSTOMER SERVICE AND DIDNT HAVE TO WAIT LONG FOR SERVICE.
Sep 07, 2024
I’ve ALWAYS taken my Mercedes to the dealer ONLY. I got a mail in one of my run flat tires and stopped in the get it patched. Jonathon explained to me TP offers so many other svcs. He noted I needed 2 new tires very soon and gave me a price. It was HALF the cost of the dealer. I decided to get them replaced at TP and am so happy I did. The only thing they forgot was to give me my $20 discount for using the TP credit card. This location has earned my trust and I will return for future services.
Sep 07, 2024
My experience with this big chief tire has been pretty good, I don’t feel like they ever overcharge me! And I always have felt they have been honest whenever I have gotten work done here at this location! Of course they are a business and they will try to upsell and make a little more money, but the sales people are always Friendly and always try to work with my budget! I appreciate you guys thanks for giving good service!
Aug 07, 2024
Took my car here for a tire patch and was out in less than 30 min. And if you have points on your account your patch will be free. I didn't pay anything for the job, the whole time waiting i thought i had to pay. 💯
Aug 07, 2024
Good place good wow and prices good too
Aug 07, 2024
Good technician and prices.
Aug 07, 2024
Jonathan is such a great guy to work with. He gave me a phone number to the towing company when I called from a car accident place. He took me in near closing time, and helped me find a tire sine I was passing through the city to travel to another state. He made sure I could get on the road and explained everything l. The guys in the shop worked after hours and I could not thank them enough. They also didn’t charge a lot for the tire.
Aug 07, 2024
Jonathan was very helpful by letting me know what to expect after all the inspections were done to give me an idea of what was wrong with my vehicle.Dallas was very helpful with getting me quotes when I first called in. Justin was also helpful when checking me out once all the work was done.They were also able to fix a sensor that even the BMW dealership could not fix. I guess the dealership did not consider that the sensor maybe the problem not the tire.🤔
Aug 07, 2024
My suggestion is get a second opinion after you go to this place. They quoted me 2400$ for repairs I had done a year ago. I took my truck to my local Waycross Ga Mechanic. The quote was 1000$ less and he showed me video's of what he found. Only one item was on Tire plus quote that was even similar. Don't trust these guys. I also reviewed Simon their website.
Aug 07, 2024
The customer service was WONDERFUL! The new Manager from Broward County was top notch and the staff never slacking. Our wait was a little lengthy but we were kept abreast of the reason for the delay and how much longer we had to wait each time he came in the lobby with the updates. I highly recommend Tires Plus as not only the Normandy store was great so was the Dunn Ave location . Thank you all for the care of my vehicle.
Aug 07, 2024
Very helpful and friendly people
Jul 07, 2024
They were disrespectful. I went there only to change my wipes. But, they didn't put the correct one when I called their attention to they become mad.