Tire Choice Auto Service Centers
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Review highlights
"… they're closed! So, I continue driving and Tire Choice is right next door and they're open. They saw my tire was easily repairable and did just that. No BS or …"
"But it beats the outrageous prices quoted by the Toyota dealer."
"While on nearby place they align with half price and within 30min."
Overview
Categories
Tire shop, Auto repair shop, Brake shop
Directions
6660 Miramar Rd
San Diego, CA, 92121
Phone number
Call: +1 858-630-1421Website
View websiteAppointments
Book appointmentHours
Sunday
9:00 AM - 5:00 PM
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
7:30 AM - 6:00 PM
Description
Visit Tire Choice Auto Service Centers for dealer quality auto maintenance and repair services. We offer comprehensive automotive care, vehicle maintenance, inspections, installations, and repairs. Shop our wide selection of quality tires for your car, truck, or SUV, and discover discounts on major tire brands like Goodyear, Michelin, BFGoodrich and Yokohoma. Our expert Technicians specialize in brake service, wheel alignments, oil changes, and complete auto care solutions. Call or schedule an appointment online today.
Services
Reviews (35)
Feb 04, 2025
Great service by the staff here! They were able to squeeze me in for an oil change which included a complimentary tire rotation. They were all professional and respectful!
Jan 17, 2025
I arrived at the location around mid afternoon to have an oil service and vehicle inspection performed. Which, the service(s) were purchased through Groupon. I was informed that the shop has fleet service accounts, and my vehicle couldn't be serviced this day. It was recommended that I return at 8am the following morning to be a first in line customer. I did return & arrived the following morning at 8am. I was informed that my vehicle should be ready by noon; and, that I'd receive a call to come pick it up. I scheduled my daily work activities around the service, when I might pick it up, who would be available to take me to retrieve the vehicle, etc. Noon rolls around, no call. 2pm, no call. 4pm, no call. I call; the vehicle was ready; been ready!! When I did pick up the vehicle the remaining balance due was paid, and I was left to leave. No explanation of the 'vehicle inspection'. When I asked about the inspection I was told, 'Yeah, everything looked ok. You're all good to go." My intention with the sevice and vehicle inspection was to learn about the life left in the brake pads, bushings in the front end components, and the front shocks which seem to be at their end. I received nothing that will inspire me to return to have any of these services performed. Furthermore, I could have taken it to any other oil service shop and received more information on the condition of my vehicle. And, while I waited on my first visit; No coming back the next day and leaving the car for hours (all day, actually). I chose this shop as I assumed I would receive a more comprehensive report from the inspection. And, was fully expecting to have services performed. Not now, not there.
Jan 17, 2025
The store manager and the people there were super nice and helpful. They give good deals and recommend people to swing by for a brand new set of tires at a good price.
Jan 10, 2025
Excellent customer service from Daniel along with services from the person who was putting on the NEW tires on my car THANKS to Daniel and the other worker.
Jan 07, 2025
Best tire shop ever. I was in a bind and the manager helped me personally. I am more than grateful I must say come here for tire needs I will be back for sure
Jan 07, 2025
Good, but there is too much waiting time.
Jan 07, 2025
Overall good experience, especially when you buy the Groupon deal. The only thing is to make sure to call the store to make the appointment, not to use the online appointment.
Dec 07, 2024
Appointments are useless. I scheduled a time for an oil change online and selected the option to sit and wait for it to be done instead of dropping my car off. 5 minutes later they called me and said that the appointment is actually a check in time and it would take 4 hours for them to actually do the oil change which takes about 15 minutes.
Dec 07, 2024
Don't even bother going here. Drive a few miles down to Firestone! The customer service you receive isn't comparable. Lance is beyond rude, arrogant & actually turned business away. Came to Firestone, got my a new tire & was welcomed by smile & amazing customer service. Scroll down & you'll continue to read negative reviews from this location. Its unfortunate management takes time to respond to reviews but doesn't actually fix the core issues. Begin with your staff!!!!
Dec 07, 2024
I came in on Wednesday and overall I thought I got a good deal (buy 2 and get 2) and good tires
Dec 07, 2024
I highly recommend Tire Choice Auto Service Centers! The employees are very knowledgeable, kind, and professional. They went above and beyond to make sure that my vehicle was squared away. Daniel, Noehl, and Larry did a fantastic job, and I am so grateful! Thank you!
Dec 07, 2024
I work 2 minutes away and thought I would get an oil change while I’m at work. I made an appointment for 1pm to bring it in and the person on the phone said it would take only an hour to get it done. Then I get a call from the shop as I’m about to drive over there and they said my car wouldn’t be done till the next morning. I live 30 minutes away and needed it done in 4hrs which they couldn’t even promise so I decided to do the oil change myself. Not worth trying to go to this place. I’m disappointed.
Dec 07, 2024
I’m not usually the type to write reviews, but I had a truly exceptional experience here yesterday. I was able to get a same day appointment for new tires and have an above and beyond service experience. Lance was extremely helpful and thorough in both the drop off and pickup process. Despite some challenges on my end, Lance made the experience super positive. I will definitely be back, and you should request him if you go!
Dec 07, 2024
These guys are smart . Expensive but they know exactly what they are doing so if your money long hit them for experience instead of cost
Nov 07, 2024
After booking an appointment online, I received a phone call stating that they can’t possibly keep up with the business that they have and that I should not plan on waiting for my oil change. It would take 2 to 2 1/2 hours I told him I absolutely had to have my car back in four hours. I, admittedly, was 25 minutes late for my appointment. When checking my car in I asked again if I would have my car back in time, this time receiving a snarky comment about he heard me the first two times, and that amount of time would be sufficient. Lo and behold it took five hours to get my oil changed. 5 hours!! When we arrived to drop off the car, there was no parking anywhere, and four employees sitting around their garage area doing absolutely nothing. I can see why they can’t keep up with their business when nobody is working. When there are a million other places to choose to get my oil changed, nothing about this experience makes me want to return to this business. ***Edited to add*** after picking up our car, the magnet from our son's school had been removed (dirty outline still there, I had just washed the car that morning, and I know it was still there when I dropped off the car) and all of my radio stations were changed, the mph was changed to kmh... Obviously they didn't care for being called on their nonsense when I was on the phone with them. How petty can you be?? I hope corporate takes note, this franchise is ruining it for the whole brand***
Nov 07, 2024
First time I called to book an appointment, it was automatically routed to an outsourced customer service center in the Philippines that has no idea what's going on with the actual stores. I booked an appointment for a busy Saturday thinking I would be the only one with that time slot. I arrive at the store and he tells me it's going to be a 4 to 5-hour wait but I insisted that I had that time booked and he explained about the outsourced customer service center and I said that's not my problem and I ended up being there for an hour and a half to 2 hours so a little slow but still worked out. I made a mental note to make sure to call the store directly to book the appointment the next time as advised by the store manager. So that's exactly what I did. This time around, I called the store directly and booked a 9:00 a.m. appointment for a weekday instead of a weekend to ensure that I would be the only one in that time slot. The manager assured me that it was a good/ non-busy time so I went ahead and booked it. Come the day of, store manager calls me 30 minutes before my appointment as I was already on my way to tell me that his manager had quadruple booked the appointment slot and that it would be a 4 to 5 hour wait. Needless to say, they are very disorganized at these stores with the outsourced Philippines call center overbooking All these appointment time slots. So calling the store directly does absolutely nothing and obviously I will not be ever returning to this store.
Nov 07, 2024
Lance and has team were awesome! Service was top notch. Not only did they change my oil but they did a small repair to my inner fender for free! I also got my oil change from Groupon and it was incredible value! I would highly recommend this business!
Nov 07, 2024
Super high quote for wheels alignment. And said it will take at least 2 hours to align. While on nearby place they align with half price and within 30min. Guy was trying to fool me and describe that tesla wheels alignment is the most complicated one in the world.
Oct 07, 2024
I came in twice and had a good experience the first time that I knew I'd come back if I had any car troubles. My brakes started making squeaky and screeching noises and I came in for a brake inspection. Daniel, the manager, was really friendly and helped me out. After the inspection he came in and told me I needed my front brakes and the brake fluid replaced. They were able to get that taken care of the same day and had Carl fix up my car. I can't thank them both enough. 🙏 They made the process really easy.
Oct 07, 2024
Love it
Oct 07, 2024
Took 3 1/2 hours to get an oil change since they were two employees short today, which I should have notified of ahead of time so I could reschedule. Staff was fairly short with me throughout, and at times treated me like I was stupid. Also tried to get out of rotating the tires because I didn't immediately know where the wheel lock is in my car. Giving three stars instead of two since they were more friendly at the end and spent some extra time trying to clear my regular maintenance light.
Sep 07, 2024
Daniel the manager and Noel the mechanic, did a great job. They helped me, explained my best options and were very professional. Excellent service
Sep 07, 2024
Great communication about the process and timing. Daniel (the manager) was awesome. The service technicians did a great job. Will use them again when the need arises.
Jul 07, 2024
Go elsewhere, they don't honor appointments and waste your time. Twice I arrived for an appointment and was told they needed to reschedule. Both reps said it wasn't their fault but just shrugged when I asked why not call me to save me the drive in. The second time I came at opening and was assured I'd be serviced first. That was a lie and the last time I'll let this business give me the runaround.
Jun 07, 2024
Needed brake pads and rotors, went here because they were open on Sunday. After waiting 2.5 hours they told me they got the wrong rotors and couldn't get the right ones until the next day. Upon pickup the guy who rang me up wasn't sympathetic at all and said this kind of mistake happens often. Poor service all around. I hope the quality of their work is better than the service.
Jun 07, 2024
great service!!!!
May 07, 2024
Don’t go here!! They will try to sell you a tire at all cost and will want to take advantage of you. Better to go somewhere else and stay safe!
May 07, 2024
The people that work there are very nice and knowledgeable. They do good work there. I have dealt with Tate and Shari mostly
Mar 07, 2024
Bad customer service 3 time I came here nobody do job
Mar 07, 2024
Fraud
Mar 07, 2024
Gerry, the new location manager was excellent! I had (2) horrible attempts at tire installs with Costco before reaching out to Tire Choice. Gerry’s service, patience, and willingness to work with me on pricing was an incredibly better experience, in comparison. I’ll continue to support his location for all my future needs!
Mar 07, 2024
Jerry and Tyler were great. Got vehicle in asap on a Sunday after 2 nails lodged in tire. Fixed fast Highly recommend
Mar 07, 2024
Jerry was very helpful and informative. Reasonable pricing and upfront honesty. They didn’t have many mechanics but they still made sure I was taken care of in a timely manner.
Mar 07, 2024
Shop was late opening. I had a 7:30 am appointment and by 7:45 the front door was still locked. Another customer was also waiting and left. The phone number goes not to the front desk but to a call center with representatives that barely speak English which is frustrating. The service from onsite staff is otherwise good, just doesn’t seem to be a super tight operation. Seems they may also be understaffed since it took a while to even get an appointment.
Mar 07, 2024
This guy's are amazing. Truly best ever I had in my life and had some quite experience unfortunately. But this guys help me to set up and change my tire after my tire just blown away on freeway. I got lucky that day ,God save me ,but also I checked with this guys too. Fast and very professional service. We try to speak Spanish, none of us speak fluently so it was also a funny experience too. Thank you guys! 5stars ⭐️ Keep it up!