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The Car Place

5

4

3

2

1

5.0
(242 reviews)
Review highlights

"… . A friend of mine recommended them and has been going to them for over 20 years. They were great, getting me in, evaluating the issue and getting me a price. My …"

"Service is great, work is good, and prices much better than the dealer!"

"Good group of people that still care about quality service."


Overview

Categories

Auto repair shop, Car detailing service


Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

7:00 AM - 4:00 PM

Saturday

Closed


Description

At The Car Place, we take pride in offering top-tier luxury auto repair services for all of your BMW, Mercedes Benz, Lexus, MINI, Smart Car, Audi, Volkswagen and Porsche needs. For 30 years we have been locally owned and operated business in Raleigh, we specialize in providing expert care for high-end vehicles, ensuring that each car receives the attention and precision it deserves. Our team of skilled ASE Certified Technicians combine years of experience with cutting-edge diagnostic tools to deliver exceptional repairs, maintenance, and upgrades for your vehicle. Whether it’s routine maintenance or complex repairs, The Car Place is dedicated to keeping your vehicle running smoothly and looking its best, all while delivering a personalized,


Reviews (34)

Feb 01, 2025

Simply the best. Honest care for all things automotive.


Jan 30, 2025

It's easy to give good reviews when everything's perfect, but a good measure of a place is when it's not. After getting my car back for various maintenance work, there was a bad vibration and sound from the rear at highway speeds. Nothing they did directly caused it and they were stumped. I've had this sort of thing happen at other places and usual response is 1)lie about the cause, 2) just make simething up, or 3) blame it on me, that it was that way when it came in. Ugh Anyways, Jesse was totally honest. They just didn't know why it was doing it. So they took my car back in, checking everything they had touched, with no results. Finally they took a day and a half disassembling the rear end, found a part that could *possibly* have caused it. Jesse called and asked if I wanted a new part or put the old one back in. Either way there would be zero charge for the day+ of labor, and I could just pay for the part itself. When I picked the car up Jesse told me to drive it a few days and only after being totally satisfied come back and pay. I thought this was the absolutely best way to handle this- and have never been so well treated. It's like they took the issue personally. It's one thing to provide great service when things go as planned, but when things don't you see their true colors. Great job guys!


Jan 23, 2025

Repairs were done timely, shop was very clean, representatives were most affable.


Jan 23, 2025

many thanks Michael for helping us thru a tough situation.


Jan 16, 2025

Friendly, efficient, knowledgeable, professional...you have a lot of choices for service...this is the one you should hire.


Jan 16, 2025

Jessie and his staff are always helpful and willing to explain the procedures necessary. Always a top notch repair and experience.


Jan 06, 2025

2002 Mini S is so clean, looks new. Thanks for getting me checked out and serviced before my trip. You guys are the best.


Jan 06, 2025

As usual, The Car Place has great service. I appreciate Jesse's attention to detail and knowledge. Everyone at The Car Place is always very friendly and helpful. I would definitely recommend for anyone to take their car to The Car Place.


Jan 06, 2025

Great service, excellent communication and so relieved to deal with a company with so much integrity.


Jan 06, 2025

I HAVE BEEN USING THEM FOR YEARS! ALWAYS CUSTOMER FOCUSED AND VERY KNOWLEDGEABLE.


Jan 06, 2025

I have never trusted anyone as much as I have trusted the car place! Jesse the owner and Mike have been so good with me I grateful!! 🌻


Jan 06, 2025

I've been taking my car to The Car Place since 2009. I will not take it anywhere else. Jessie and the crew at the car place take great care of my car, they don't try to sell me on a bunch of things I don't need and they take the time to explain things to me so that I can understand it. Their cost of repairs always beats dealerships and other privately owned independent service businesses. Added bonus, they wash your car for you after every service and/or repair..


Jan 06, 2025

Jesse and his guys have taken care of my big mechanical needs over the last few years and always do great work.


Jan 06, 2025

Staff very knowledgeable and they listened to my concerns. They gave good advice and recommendations. I was satisfied with the service and will take go back again.


Jan 06, 2025

The Car Place was recommended by a friend, and I was very happy with the friendly service, as well as price. I would highly recommend The Car Place.


Jan 06, 2025

Very friendly and professional team. I was in and out in the expected time. I will be back for the next scheduled maintenance needed on my Q7


Jan 06, 2025

Very happy with the services and the team at the Car Place! They are quick and very good and always have very competitive prices for their services


Jan 06, 2025

great customer service


Dec 06, 2024

Absolutely the best!!


Dec 06, 2024

Always all around excellent service …


Dec 06, 2024

Check engine light came on as I was driving home from work. I called The Car Place and asked if they could take a look if I dropped it off and the happily obliged. They not only took a look the diagnosed the problem repaired and had me back going the same day. Excellent technicians and even better customer service. It's hard to find a shop that you can trust to not just say something is wrong to get more money but I whole heartily trust The Car Place.


Dec 06, 2024

Consistently great service.


Dec 06, 2024

Good customer service, I often compare with my Lexus and infinity dealership for service. I appreciate there quality for knowledgeable service


Dec 06, 2024

Great service. Fare price.


Dec 06, 2024

I took my Acura RDX to The Car Place after my engine light came on recently. A friend of mine recommended them and has been going to them for over 20 years. They were great, getting me in, evaluating the issue and getting me a price. My car was fixed in one day. Thank you, Michael and Jesse!


Dec 06, 2024

Just when I thought they couldn’t do better they do!!! Their level of service is fantastic. They care about their customers like family. The Car Place never disappoints! They are professional, knowledgeable and courteous. But that’s not even the best part….they are trustworthy. We don’t take our cars anyplace else!


Dec 06, 2024

Prompt, courteous, professional service as usual.


Dec 06, 2024

The Car Place is great and do a job. They love your car as much as you do. They take care of any issue. From an oil change to something major they will handle it. Reach out to Jesse or Michael, You will not go wrong with The Car Place. Donald Long


Dec 06, 2024

The problem was well known to the BMW tech community, but it can’t be permanently repaired without a transmission. They really put a lot of effort into researching the problem, and reaching out to the BMW tech community. I applaud them on their efforts; there was nothing they could really do and I knew that was a possibility to begin with. They even called to ask about our annual inspection, and washed and vacuumed the car too! I would use the following to describe the shop and technicians. Clean. Professional. Thoughtful. Well-spoken. Accessible. Empathetic.


Dec 06, 2024

These guys are awesome. They took me in on short notice, found the slow leak in my tire, and patched it up really quick. Highly recommend.


Dec 06, 2024

These guys were so easy to work with. I couldn't ask for more. Will definitely come back and recommend to friends.


Dec 06, 2024

You guys are great! You get me right in when I need service, provide expert car care and advice and get my car back to me quickly. Thank for taking care of my cars for many years. Jeff Johnson


Nov 06, 2024

Great service honest employees great experience


Nov 06, 2024

I have been taking all of my luxury vehicles to Jessie and The Car Place for years. BMW, Audi and my Porsche. Great service, oem parts and reasonably priced compared to dealer. EVERY service comes with a complimentary car wash. Very trustworthy family owned company