The Car Guys, Summerlin, Las Vegas
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Review highlights
"… spend less than $100 and my car ran beautifully. Rich at the front desk is extremely knowledgeable and helpful. I have recommended them to multiple friends, and will …"
"Received excellent service with options on services needed."
"Had great conversations while I waited and also watched the technicians work."
Overview
Categories
Auto repair shop, Auto air conditioning service, Brake shop
Phone number
Call: (702) 259-2600Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
Closed
Description
Since coming to Las Vegas in the early 1990's I have been taking care of customers with auto repair and maintenance. I always had a lot of customers tell me that I was better than the companies I was working for, so I decided to go into business for myself. We started our business with a customer centric approach and a standard of maintaining the highest level of integrity and care for everyone that comes through the door in 2005. We have successfully grown the business year over year through the relationships we develop with our customers/friends and the trust we establish. I strive to hire and maintain employees/coworkers that share my values towards customer service.
Services
Reviews (33)
Feb 06, 2025
Skilled professionals who do the job!
Feb 06, 2025
Very helpful. Always polite!
Feb 04, 2025
Best shop in Vegas, highly recommend, quick turnaround times
Feb 04, 2025
I was referred to The Car Guys after having a bad repair experience at another shop. They were up front and friendly. I won’t be going anywhere else again.
Feb 04, 2025
I've been here a few times for my old Honda and my new Mazda now, they have the best customer service and I love how fast they are with getting your car in and out whether it's an oil change, a major repair or inspection! I've always had a great experience here, I really appreciate all that they do. Great prices as well, I'll always come back 👍
Feb 01, 2025
Had to take my car in for a busted radiator hose and as usual I received great service. Everyone is always professional and thorough with their repairs
Jan 31, 2025
The Car Guys did a front brake and rotor job, replaced the master cylinder and brake booster unit, as well as an oil change. The staff was friendly and they did great work.
Jan 24, 2025
The work was done in a timely fashion, and the communication from the shop was great. If I could give 1/2 stars I would rate this at 4.5 only because of the oil/grease handprints on the inside of my door.
Jan 17, 2025
Excellent service and honest. A++++
Jan 10, 2025
I just moved to the area from out of state, and needed an oil change. Richard was super responsive, great service, and no “ upselling” which I appreciate! We will definitely be back for our car & truck needs in the future!
Jan 07, 2025
A quick shout out to Chris over at the Car Guys in Summerlin for getting my hydraulic engine mounts replaced on my Jeep Grand Cherokee. I had no I did what the problem was. All I could see was a large square steel part underneath my alternator, it was leaking on my garage floor. I had called and talked to Chris and decided to drive my Jeep over to the Car Guys. Chris and his team diagnosed the problem right away and completed the removal of the damaged hydraulic engine mounts that day. They used new OEM engine mounts and did a fantastic job! My Jeep drives a 1000 times better!!! Thank you again, Chris and the Car Guys Team! I will definitely recommend you and your Team to my friends and family.
Jan 07, 2025
I found out about The Car Guys through the State of Nevada's Dept. of Vocational Rehabilitation (VR); they're the only shop VR trusts and is willing to work with, and I learned why; they were able to help me with a problem that I didn't think could be solved. I couldn't register my 2001 Dodge Ram van because of a computer issue, then my battery died. Rich, the owner, underpromised, and overdelivered, because they had a new battery, and Engine Control Module (ECM/Computer Assembly) installed, including programming, and they gave me a 36 Month/36,000 Mile Nationwide Warranty! Now, my van starts up every time, it passed the smog emissions test, and I can finally register it again, which means when I interview for a job - I can honestly say I have reliable transportation again, which also means I can look forward to financial stability, and hope for a stable life with my nuclear family, which is priceless. Thank you so much for your willingness to help me and my situation, Rich, and The Car and Truck Guys team; words do not do enough justice in expressing my gratitude to you all for your expertise, resourcefulness, and service. I'm thankful to have a shop I can rely on for my future vehicle needs.
Jan 07, 2025
Price was fair and 3 year warranty was a plus. Work was done within 24 hours (actually about 4 hours) - no waiting days for an appointment. Personnel were courteous and obviously accommodating. These guys run circles around dealership service shops. Great job - don't hesitate to use them.
Jan 07, 2025
Prompt, professional, and honest.
Jan 07, 2025
Quality, professional service.
Jan 07, 2025
Reasonable price, honest and professional.
Jan 07, 2025
These guys are THE BEST. Rich did a quick exam of my brakes, and determined that just the front ones needed replacing --- so they did it right away. No problems, FAIR, and REASONABLE. Real professionals. Thank you CAR GUYS!
Jan 07, 2025
Very friendly and professional. Inspected my car in a timely manner. Offered advice in regards to repairs needed without hard selling.
Dec 07, 2024
2020 Toyota Sienna was quoted $2700+ for control arm replacement at a different company. Went to the CAR GUYS for a 2nd opinion and saved $1500. The GUY in charge is patient and explained all in a very relaxed manner. I'll return to CAR GUYS for my next service without a doubt!
Nov 07, 2024
Rich was great and has amazing customer service. He showed respect for my time, and I felt obligated to pay it back. I felt I was treated fairly and respectfully. They did the repairs quickly and communicated excellently. Will gladly come back for all future car care.
Oct 07, 2024
This is a Rich review- Rich... What can I say? He wasn't able to fix my issue but returned my money when the issue persisted and recommended that I go to the dealership. Although my vehicle didn't get repaired, I appreciated the integrity he displayed through it all. I did get a bit upset and he knew it. But he didn't give up on me. He continued to help me as I sought out repair assistance where he directed me to go. And we all know how the dealership can be. Straight money suckers!!! Sure enough they quoted me at the highest amount, and I reached out to Rich. With his help, I got the dealership to come down a bit from the initial quote they gave me. That certainly wouldn't have happened if Rich hadn't answered when I called. They always say kindness costs us nothing. Rich didn't have to be there. He wasn't getting paid. That says a lot. I'll continue to use his services for what he can do (I've had an oil change and some other work done). LADIES ... GO TO, RICH!!! Thanks, Rich!
Sep 07, 2024
Cada vez que voy encuentro la solution a mis problemas de manera rapida y segura con mucha profesionalidad ,garantizan el trabajo y los precios bastante adecuados si son comparados con otros talleres ,lo recomiendo ,gracias
Sep 07, 2024
Seth and the other employee have been amazing, I'm a little out of my depth and they have helped me figure out my issues. Couldn't say enough nice things about Seth's help.
Sep 07, 2024
Brought my car in for a check after I aquaplaned off the freeway during a flash flood. Friendly, honest - great experience and would recommend!
Sep 07, 2024
Rich and the staff took care of my 87 Grand National with the beat white glove treatment. I brought it in for a rattling noise that came out of no where(no surprise in classics.) after what i thought was one area of the car, they found two spots that the nosies ended up coming from. Gave my car a full inspection, told me I had a very clean classic(which helps with my own peace of mind,) lets just say Ive been coming here for a minute and my trust in them is always no hesitation. Thank you as always Rich and crew.
Aug 07, 2024
.I deleted the post, but remember you guys sent me a request for review after my experience it could be different locations but same business. It's okay thanks anyway.
Aug 07, 2024
Excellent customer service, very knowledgeable and very honest. I feel good every time they service my car knowing that my car is in good hands, thank you.
Aug 07, 2024
I've been going to Car Guys for awhile. They just did my AC repair. Colder now then when I first got car.
Aug 07, 2024
My first time there. I felt very comfortable and Rich was very friendly and professional.
Aug 07, 2024
Seriously the most honest and genuine mechanics in Vegas. Provided great results and even greater customer service. Thank you so much!
Aug 07, 2024
Took my car in for oil change and look over car as at 60k miles. Quick and good oil change and recommendations. They are not in biz to take advantage of customers.
Jul 07, 2024
Awesome service. Great people. Will take my car there from now on for all its needs!!!
Jul 07, 2024
I called Mark, and he told me to come in—no appointment, no 'call me next week.' He said the van would be ready by noon tomorrow; the repair was completed just before noon. I highly recommend him; he's a true professional.