Terry Sayther Automotive
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Review highlights
"I’ve been going to Terry Sayther for 20+ years. Always excellent diagnostics & outstanding service."
"The quality of work and price cannot be beat!"
"As a regular customer, they have my vehicle's service record available."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
1700 Fort View Rd
Austin, TX, 78704
Phone number
Call: (737) 258-7522Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Description
Terry Sayther Automotive is a family-owned and operated European auto repair specialist based in South Austin since 1978. We exclusively specialize in BMW, Mini, Land Rover & Range Rover, Jaguar, & Mercedes Benz, providing all routine service/maintenance, diagnostics, & repairs. Terry started the shop after falling in love with and driving a BMW 2002, & has kept Austin & Central Texas's BMW's healthy ever since. Now owned by Terry & Debbie's son Duncan, Terry Sayther's continues to be managed like a family, & we have the most clever, intuitive, caring, & well trained technicians in the world!
Reviews (37)
Feb 05, 2025
I purchased a M3 from out west and brought it to Terry Saylor to go through the car to make sure that everything in the car was correct. I told him my concerns they went through the entire car checked it all out gave it a pretty good clean of health And very happy with the experience that I had there.
Feb 04, 2025
been going here for several years to take care of my Mini - they communicate well and offer options for repairs and upkeep. thanks for taking care of my car!
Jan 30, 2025
Amazing. Great communication throughout, kept me informed on parts delivery and completion of work. The work done exceeded my expectations. Labor rates are not outrageous, especially when considering the going rate for European mechanic specialists. I only wish they’d work on old Saabs!
Jan 30, 2025
Another 5 STAR experience at Terry Sayther Automotive. Brought my Jaguar because of a major driveline issue. Nichole and team quickly diagnosed the problems. She worked up a quote and kept me updated as the parts were ordered, their lead time and when they arrived. She even pre-ordered a part that might be bad, just in case, so I wouldn’t have to wait on parts. Nichole, Duncan and team are first rate!
Jan 30, 2025
Excellent experience: Any delays for weather issues or parts delays were communicated well. Always obtained approval before any expenses were created. Friendly, knowledgeable staff. Highly recommend!
Jan 30, 2025
Fantastic place to get your BMW cars serviced. Very friendly staffs and timely service. Pricing is much better than BMW dealers. I also got to see M4 CSL in their shop :)
Jan 30, 2025
Fast, fair, and excellent communication. Will go here for service from now on.
Jan 23, 2025
Great service and quick turnaround!
Jan 23, 2025
I use Terry Sayther Automotive for all repairs for my BMW Z4. They are thorough, honest, and very knowledgeable.
Jan 23, 2025
These guys rock. Great service - informative, punctual, reasonable.
Jan 23, 2025
We’ve lived in south Austin for about 25 years and have taken every BMW we’ve ever owned to Terry Sayther Automotive. They know these cars like no one other shop I’ve ever been to. Every time we take our car in for a specific issue, a detailed bumper to bumper inspection is performed with pics and videos (at no additional cost or obligation) that provides a baseline of anything else that might need attention - immediately or down the road - which sets the standard of how it should be done. This alone makes it obvious how much they truly care about keeping their client's cars healthy. BMW’s are not the cheapest cars to fix when they break, so preventive maintenance is really the best way to avoid major repairs down the road and TSA always lets you know where things stand with your car. It’s similar to finally finding that family physician you know is a good fit. You keep coming back because you know you’ll be taken care of! Highly recommended 🙏🏼👍🏼🚘
Jan 16, 2025
I could not ask a better shop to take care of my Mini JCW. Always skilful, thoughtful, patient and friendly.
Jan 16, 2025
My experience here was excellent! The professionalism and speediness of the work was incredible. Will continue to service my car here.
Jan 16, 2025
Nicole and Rhett were easy to work with as usual. Always a breeze compared to the Rover dealership
Jan 09, 2025
Terry Sather is consistently awesome! I had a number of maintenance procedures executed on my 335is, along with installation of multiple race parts. They completed the work in great time, and Nichol was fantastic as usual.
Jan 09, 2025
Very transparent price and nice staff
Jan 06, 2025
Decided to try as there were so many great reviews. I was not disappointed- scheduled very quickly, receive written documentation with quotes including potential situations that could occur and the work was complete within 24 hours after ordering parts. The employees were engaged and very polite. I will be using them again.
Jan 06, 2025
Friendly staff! Great experience
Jan 06, 2025
Friendly, knowledgeable, excellent communication to explain what was done regarding the BMW X-5. Very, very pleased. They know their stuff!
Jan 06, 2025
Great service and quick turnaround. Super thorough inspection with images for any issues on the car that was urgent or non urgent. Cost was good compared to dealership or other good auto repair shops. Will be taking car back here for any further repairs!
Jan 06, 2025
Had a great experience with Terry Sayther Automotive! The team was very kind (shout out Nichole), extremely quick and transparent! Extremely grateful to have found y’all!
Jan 06, 2025
I asked members of the Austin Mini Cooper Club for a service referral for my 2011 Countryman. I was happy to learn that I would not have to drive to the n north of Austin and visit a neighborhood shop. Terry Sayther Automotive staff in particular Nichole worked with me on a smell issue coming from the vent (car had been garaged for 2 years.) While speaking with her, her co-worker checked the oil. I scheduled an appointment for an oil change thinking it was needed. They were up front when they learned it wasn't due for another 2400 miles. I'm glad to trust my business to an outfit that is courteous, prompt, professional and doesn't price-gouge its customers. That is now my go-to place and sharing with other Mini Cooper owners. Thanks Nichole and team!
Jan 06, 2025
I had heard of Terry Saythers for quiet a number of years and decided to google them and found their reviews to be highest ratings. I can see why! TSA was the only business that would do the job on my BMW, the dealer wouldn’t even do it. Nicole was on top of my needs from the minute she answered the call. She gave me a quote and told me to drop off the vehicle and got the job done. Within hours they gave me a diagnostics of my car status along with pics of my potential problem areas and videos of the their functionality. During the time I call her with several questions and she answered them knowledgeably. Always busy, she always had time to listen to my concerns - “She it the best.” The work was done fast and done right. They even have me a quick tutorial on the functions of the product. I am having them work on my vehicle again within the next week, will continue to use them in the future and highly recommend them to anybody. My wife’s car was overheating and I called TSA and Rhett told me I could bring it on the very same day cause someone had cancelled. Within an hour he texted me a diagnostic report and the critical things that needed immediate attention. I dropped it off and he had it done by mid day the following day. They are the best! Efficient, proficient and professional quality work. Diagnosis is always on point and turn around delivery is quick. I’m always plugging their business cause I 100% trust their work.
Jan 06, 2025
Nichole and Rhett took good care of me. Overheating problem on my X5 was fixed right and car is running well. Thank you!
Jan 06, 2025
Terry Sayther Automotive is a shop I highly recommend. I was a new client and they offered the first client discount with no hesitation. Also, they were very friendly and professional. After making a full assessment of the condition of my car, they got focus on the service I was requesting without trying to sale or add an additional service. Trust, honesty and knowledgeable experience are very important for me because once I find the shop I can trust my vehicles, I become a loyal client. One’s again, I fully recommend Terry Sayther Automotive as a shop to take care of your vehicles.
Jan 06, 2025
The folks at Sayther automotive have been taking care of my beamers since 2010. They always treat me fairly, explain my repair issues and options, and stand by their work. Including keeping my classic 1999 528i street legal!
Jan 06, 2025
The team, as always was extremely professional, Nicole is absolutely the best. Even though this was a five figure job having them be so professional took a little bit of the sting out of it.
Jan 06, 2025
Wow. Absolutely incredible experience working with Terry Sayther. I originally took my 2015 BMW M235i to the dealer for a check engine light where they said I needed a new turbo, which was going to cost a ton of money. I decided to take it to Terry Sayther for a second opinion and I am so glad that I did. Terry Sayther took the time to fully investigate my issue and exhaust every possibility before they would even consider recommending a turbo replacement. They were able to identify the actual problem, which ended up being something very simple and easy to fix. So, instead of paying many thousands of dollars to the dealer for something I didn't need, I had my problem solved for a fraction of the price. I am eternally grateful to the team at Terry Sayther and will forever be a fiercely loyal customer.
Jan 06, 2025
awesome service and super friendly!
Dec 06, 2024
Fast, honest service. Beats the dealership every time!
Dec 06, 2024
Great experience, as always.
Dec 06, 2024
Great overall experience. From the first phone call, to the assessment with photos, to the quote with line item detail, and thru the fast project completion, I couldn’t ask for a more straight forward and honest approach. Better experience than the dealership.
Dec 06, 2024
I love dealing with these folks. They know what they’re doing, don’t try to sell you services that you don’t need and they have parts on hand.
Dec 06, 2024
I sound like a broken record, but can't say enough good things about Terry Sayther. They're very clear about what needs to be done TODAY and what can wait, very transparent about pricing, and you can tell they really care about what they're doing.
Dec 06, 2024
Nicole and Brett went above and beyond to help resolve a problem with my 1999 323i.
Dec 06, 2024
No one likes to pay for car repairs, but if you have an MINI, BMW or Range Rover, you need to know about Terry Sayther Automotive. They are truly experts at fixing these cars. Best of all — everyone who works there is kind, helpful, resourceful and wants to help. If you have one of these brands, you should try them out the next time you need your car to be serviced or fixed!
Dec 06, 2024
Terry Sayther had earned my trust!