Take 5 Oil Change
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Review highlights
"The guys here (Jeremiah, Michael) are simply the best! Fast, friendly, professional service every visit! Even handed me a cold bottle of water on a hot day, what a nice …"
"Always good service and good price great staff"
"I'm a repeat customer, execellent customer service and price value as always."
Overview
Categories
Oil change service
Directions
7212 W Broad St
Richmond, VA, 23228
Phone number
Call: (804) 201-4738Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
8:00 AM - 7:00 PM
Description
Take 5 is your go-to for fast and simple oil changes in Richmond - we get you back on the road fast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car! Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think!
Reviews (24)
Feb 06, 2025
The staff was quick, efficient, and friendly.
Feb 05, 2025
Great service and super friendly staff! They all went above and beyond for me!!!
Feb 05, 2025
The staff was professional, pleasant and informative.
Feb 04, 2025
Horrible and terrible just over unprofessional people none of them aware or know meaning of customer service friendless. Now 7:30 pm How you tell your customer you are closed than 2 minutes later after I asked you about your hours of operation you said oh well we are cleaning than I told you there is no need to lie because clearly I checked online you are open until 8pm and you said oh ok you got me can you come back tomorrow morning. People there, liars, and very unprofessional people do not go and spend money with these nasty attitude people. Will never come back there.
Feb 04, 2025
Knowledgeable , polite and very descriptive with what I should expect
Feb 04, 2025
Take five is a real winner as far as I'm concerned! I was greeted with a smile. Every option was explained to me throughout my oil change. I interacted with four different employees, and each one was professional, pleasant, knowledgeable, and very courteous. It's always a positive experience
Feb 04, 2025
The guys and young lady had the best customer service they communicated me and each other very well. I felt comfortable with my car in there hands. Thanks
Feb 03, 2025
Great experience.
Feb 03, 2025
Service was extremely courteous and helpful. I always get my oil changed at Take 5 but this one in particular is the best I've been to.
Feb 02, 2025
As always my experience was good & the staff was courteous & professional.
Jan 30, 2025
El personal es bien amable, me explicaron todo el proceso, me siento muy contenta y claro que voy a regresar.
Jan 30, 2025
Helpful and fast
Jan 30, 2025
Awesome experience. Quick and easy. Informative
Jan 30, 2025
The guys working there were so efficient and helpful. Will absolutely be returning!
Jan 23, 2025
I will never visit this location again pulled tonight two cars in the bay guy comes out and asked if he can help me i said yes im here for a oil change guy walks away shaking his head and mumbling to other coworkers about people coming there i backed up and left horrible customer service seems like they just wanna stand around and get a free pay check id check on this store if i was in charge very horrible experience
Jan 23, 2025
Professional Quick Efficient !! Thank you !!
Jan 23, 2025
Quick service and excellent customer service! I will be back for my next service!
Jan 23, 2025
The lady lied to me and said that although I made it a 7:15 pm that because they would be there to 10 pm I couldn't get an oil change. That is very unprofessional and not representative of take 5. She said she had a coolant issue and I was getting an oil change. I would give 0 stars if I could, this was the only time I had free to get an oil change
Jan 23, 2025
They provide excellent customer service and thorough vehicle maintenance, getting you in and out quickly at reasonable prices.
Jan 16, 2025
Fast and friendly service.
Jan 16, 2025
Great experience at 7212 w broad location! All 4 members flowed well. Definitely our main location, upgraded were great and lots of knowledge from team. Rico stood out to us, thanks guys!
Jan 16, 2025
I'd like to say they did a good job, but they wanted to flush my coolant. When I left my heat was no longer working which was the result of them not properly filling the coolant. I went back the next day and they insisted they'd filled it properly but would add more. Once again it is still not full and I have no heat ( fun fact your heat requires that you're coolant level be at a minimum level). I went back a 3rd time and they told me that they were going to completely re-do the flush. Mikey who was working that day tried to tell me that my thermostat in my Ford explorer was broken and that this was not their fault. However when I checked, the coolant was even lower and the car began OVERHEATING. I went to the neighborhood Advance Auto. The clerk pointed out that the coolant in the tank was green. I got the CORRECT type of coolant (the orange coolant....just like the cap on the coolant tank says to use!) and filled it. It filled just fine. How hard can this be??? I'm not going to bother going back. Now I question whether or not they properly changed my oil. They WERE very polite though - however, I cannot give them more than one star. I do not appreciate being mansplained by Mikey that something's a matter with my car and that it wasn't their fault. No Mikey it WAS your fault. WHEN THE CAP VERY SPECIFICALLY SAYS TO USE ORANGE FLUID THEN I EXPECT YOU TO USE YOUR TWO EYES AND PUT ORANGE FLUID IN IT.. STOP LYING TO ME. YOU GUYS EFFED UP AND YOU OWE ME
Jan 16, 2025
The crew was unable to remove my skid plate and said my car, VW Jetta, was “too new” to get an oil change there even though it’s a 2023 and I’ve had my 2024 RAV4s oil change completed at Take 5. Waited in line for nothing. 2 stars because they were atleast nice about not knowing how to change my oil.
Jan 16, 2025
This company is a scammer. Our daughter’s first time to have her car for oil change. Shes a college student. She told them oil change only per my husband’s instructions. But no they also changed the coolant. Coolant is a month old. So of course they charged her more than we expected. We called customer service several times but these scammers gave us the run around. Beware!!!