Super Shine Car Wash & Lube - Westheimer Rd

Jan 06, 2025

I was extremely disappointed in their work and will not recommend coming for their carpet shampoo service. I took my 5-seat Lexus RX400 to this place for carpet shampoo. They charged me $50+$10 for being dirty. Ok. They spent 5 minutes to vacuum the car which there were still trash left to be taken out. They then took it to machine car wash. The machine left lots of soap marks on the car which you must wipe it down yourself. Then the car carpet was serviced by a small vacuum machine which it stops vacuuming and requires clean up often. There was only one person and one machine. They quickly sprayed the carpet and started vacuuming. Then quickly moved to the next spot. I was watching the whole process wonder why they only shampoo it once. I pressed down the wet part showing dirty water and they just used the air to dry out the dirty water on the carpet. The whole process was less than an hour for $60. I showed the unfinished work to the manager, they just denied the cleaning can be done more. They refused to issue any refund. I was the last customer before they close. They handed me the key and started closing the shop. Too bad that I paid by cash. If I paid by a credit card, I would definitely make a dispute on their service. I was extremely disappointed in their work and will not recommend coming for their carpet shampoo service.

Nov 06, 2024

Great Job as Always

Nov 06, 2024

⭐⭐⭐⭐⭐ I recently visited this car wash for a deep clean, but after the first round, my car mats didn’t dry properly and ended up with a lingering smell. I brought my car back, and Roxana, the manager, went above and beyond to make things right. She was so kind, friendly, and incredibly helpful. Roxana offered to rewash my car mats and even provided a free car wash to ensure I was completely happy with the results. This level of customer care is rare, and I have never been so impressed with how a manager handled a situation. Roxana and her team truly care about their customers and work hard to deliver a great experience. This location deserves all the business it gets – they’re dedicated, hardworking, and make sure you leave satisfied! Thank you, Roxana, for turning things around and making my day! Thank you Roxana for your exceptional service and the positive experience.

Sep 06, 2024

Good wash

Sep 06, 2024

Quick, great price, self service vacuums too if needed.

Sep 06, 2024

This place used to be great and really detailed. It has gone down hill. They have older ladies who are just trying to earn a paycheck but arent physically able to thoroughly clean a vehicle. We spent almost $200 for a mediocre job on 2 vehicles. They get upset when you mention if something was missed, like an obvious coffee drip, a door clearly not wiped, or unwiped window cleaner. The outside wash wasnt great either. Though their prices arent super high, you get less than what you pay for

Jul 06, 2024

$23 for a basic sedan wash, nothing extra. At the end got the car very dirty inside. Look at the pictures I took after the "cleaning". It's very clear they didn't even wipe the dashboard. Used to be $11. Won't be back!

Jul 06, 2024

Great service

Jun 06, 2024

Good & fast service,

Jun 06, 2024

Great service. They did a good job with the interior of my car.

Jun 06, 2024

Muy recomendable precios accesibles encantada con el trabajo.. les recomiendo que pidan con la muchacha su nombre es yanet ella hizo mi carro y quede encantada bien ordenada para hacer su trabajo encantada

May 06, 2024

Excelente servicio 100% recomendado

Apr 06, 2024

Been going here for years and multiple owners and have always received great service

Mar 06, 2024

I went yesterday to get a car wash I asked the guy to give me the $34.99 inside and out clean. So he talked me into $15 more and that they're really going to do an extra job in my cream leather interior. I told them are you sure because if you make that promise you really got to deliver and he said "absolutely it's going to be amazing as long as it's not cracked it's going to get clean" I said "I'm going to hold you to it". What's the one thing everybody does at a car wash you wait.. well in just a little while I'm told it's finished and I'm in shock what they didn't know is that I was sitting there watching. I came up to the car and I said but that's not clean so that little old man who was not the guy previously who upsold me, said give me a few more minutes I'll fix it. I don't want to start anything so I just got in my car and left because I felt sad for the guy that has a hard job but that was a $50 something dollar car wash. NEVER AGAIN. I'm questioning if the car even went through the actual Car Wash part.

Feb 06, 2024

Been using them for more than 5years. Still love the service. I usually do the wheel deal.

Feb 06, 2024

Efficient, proficient and friendly service. It's quite a drive from my home; I wish there was location closer to me. I recommend this service.

Feb 06, 2024

Excellent place to have your car washed and or detailed. Establishment clean and prices reasonable. I'll definitely be back. Thanks for taking care of my car. And the staff are nice and friendly.

Feb 06, 2024

Excellent service! Very friendly staff! They shampoo the inside of my Jeep & detailed it too. It looks and smell fantastic and fresh.

Feb 06, 2024

Great management and quality job with vast variety of choices, I do recommend this place to all

Feb 06, 2024

Honestly service was really good! No complaints. I did the $27.99 and the inside of my car smelled really good & looked really good too. I found my new favorite car wash location.

Feb 06, 2024

I always come here to get my cars clean

Feb 06, 2024

I came here for the first time with my new car, and they were very honest in terms of what things I should spend more money on versus when a basic service was fine. As they prepared to do my oil change, they discovered some things that the dealer had left undone or damaged and sent me all the pictures I need to make my case with the dealer . They gave me a free car wash just for waiting and I will definitely be coming back here again.

Feb 06, 2024

I went to wash my truck and the service was excellent, the washing and the detail were impeccable, I had a problem, my battery discharged and the cashier and the very friendly guys helped me and were patient with me. I recommend them 100%, the best car wash in Westheimer

Feb 06, 2024

My favorite car wash! Been coming here for 6 years. I love this place! Car is always cleaned to perfection and price is very reasonable.

Feb 06, 2024

No respetan el orden de llegada, una m....a

Feb 06, 2024

Oh my God.. da best ... they us do a very good job .. they consistent too .. Been there like 13 times already and same quality .. car takes lime 50mins .. I bring a book or watch a movie on my phone .. mh package is the $49 one .. looks like Hispanic run dat place .. luv them they cool ppl there.

Feb 06, 2024

One my top 3 car wash. I drive to 3 different Carwash and they were terrible customer service along with laziness. I want to say thank you so SUPER SHINE CAR WASH & LUBE. Your CUSTOMER SERVICE ALONG with your team you Gus did EXCELLENT❤️❤️!! You made my day so l close to perfect. Thank you Team SUPER SHINE ❤️❤️❤️.

Feb 06, 2024

Real bad customer service.. They tell a different price over the phone and when you get there they say it was only for 1 package..a full package is much more.. Groupon deal is only for a machine wash . like as if we can't get that anywhere else too.! Big waste of time n money

Feb 06, 2024

Recommended car wash. Normally I like to wash my car but I'm short on time. Saw their good reviews and decided to give them a try. Easy check in, though be prepared to wait a little. Otherwise a comfortable waiting area and a clean car at the end. Nice employees!