STR Automotive
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Review highlights
"1st off, Emily is a delight. She knows her stuff and communicates options flawlessly. Work was performed and explained well. Reasonable cost. I recommend."
"Quick service and their waiting room was stocked with free drinks and popcorn."
"Prompt service, excellent communication of service details."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Directions
110 Fernwood Ln
Mooresville, NC, 28117
Phone number
Call: (704) 746-9501Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed
Description
At STR Automotive, we combine dealer-level expertise with personalized service. By investing heavily in advanced tools and ongoing training, our technicians diagnose issues quickly and accurately, saving you time and money. We believe in proactive maintenance to prevent costly repairs because vehicles are more advanced and expensive than ever. With more training than any shop in the area, we handle complex repairs once limited to dealerships. Trust us to keep your car running smoothly, whether it’s domestic, import, or European. Experience the STR difference today!
Reviews (34)
Feb 06, 2025
Excellent customer service from every guy I spoke with…fair price…I am extremely happy with how well my car was serviced…this is my new service place for my car
Feb 05, 2025
Can not say enough about the guys of STR. Fair good at what they do! Will go out of their way to help you! They are outstanding! Always take my vehicle to them. Thanks guys!
Feb 04, 2025
Highly recommend this shop! Went in for a state inspection and everyone was so friendly and welcoming. No long wait time, clean office/shop, and even had popcorn (yum). Once completed the inspection, they took note of some things my car needed and kept me informed. I have already recommended family and friends to go there if they ever need anything, just because they are so nice and thorough. 10/10 will be back next year. :)
Feb 04, 2025
I just had my car inspected and they scheduled it quickly and the inspection was done fast. Super nice and we plan to go back.
Feb 04, 2025
The folks at STR are top notch. They handled my intricate issue without a problem. If you want honest good people, don’t hesitate to stop by. Seriously good auto shop. I plan to bring all my cars here for maintenance and repairs when needed.
Feb 03, 2025
First time visit, and everyone was very professional, understanding of my circumstances and very helpful to get everything rectified. I will be back for oil changes and routine maintenance for sure
Feb 03, 2025
Great experience on the 4 wheel alignment on the Range Rover Sport SVR.
Jan 31, 2025
Great communication and detail regarding the diagnosis of the problem and recommended maintenance actions based on vehicle mileage. The requested work was performed quickly and as quoted. I give this business a big thumbs up.
Jan 31, 2025
Great experience ! Quick professional service . While I hung out in the clubhouse atmosphere waiting area !! 😁👍🏼
Jan 30, 2025
STR Automotive was a delight to work with. I had my state inspection completed within 30 minutes of arriving, smooth and easy process. Not to mention the employee who was working the front desk was very kind, informative, and ready for any question I had.
Jan 30, 2025
These guys knew what they were doing. They answered all of our questions, were so professional and all around cool people
Jan 23, 2025
Honest people! Very quick!
Jan 23, 2025
This is a great team and very trustworthy!
Jan 23, 2025
Very professional and efficient
Jan 16, 2025
First time using STR Automotive and I’m highly pleased with their customer service, getting our fleet vehicles in quickly, going above and beyond to help our company keep our vehicles safe and maintained.
Jan 16, 2025
I was in need of brake service for my 2020 Jaguar and the guys at STR Automotive helped me and put my concerns to rest. I highly recommend STR Automotive to anyone but especially if you drive a luxury, foreign vehicle. Everyone there was professional yet very friendly too.
Jan 16, 2025
Very accommodating! Extremely clean and comfortable waiting area! Service provided was quick and thorough! I’m definitely referring them, and using for all future services!
Jan 16, 2025
Very professional and attentive. I asked a lot of questions and they explained everything in detail; including photos of what was wrong so I could better understand. They have definitely earned our business.
Jan 06, 2025
Excellent communication when a part was delayed and the repairs were under budget! Finally found a repair shop I trust and will be taking my other vehicles to STR!
Jan 06, 2025
Found a new shop (to me) in Mooresville! Great staff, helpful, knowledgeable and I didn’t feel taken advantage of. Tony was welcoming and it felt like visiting a friend’s shop. Highly recommend!
Jan 06, 2025
Friendly staff
Jan 06, 2025
Good work. Very timely.
Jan 06, 2025
Great auto repair shop! Friendly staff and very personable. This is my preferred repair shop vs the overpriced dealerships who overcharge to meet their profit goals.
Jan 06, 2025
Great service. Really impressed with the fact that the service was quick. Didn't have to wait half the day!
Jan 06, 2025
Quality repairs and friendly service.
Jan 06, 2025
These guys are really professional and are great w/customers. Greg runs a tight ship and is a really good dude. They genuinely do great work at a fair price.
Jan 06, 2025
They helped my son out so much and were so flexible with the payment plan and went above and beyond to get his 07 crown vic definitely recommend this place
Jan 06, 2025
This place is top tier. The staff is great. Communication, professionalism, and friendliness are what this place gives. Every car I've had, i always have trusted them to handle it. No second guessing here. I would definitely recommend this place to anyone.
Jan 06, 2025
Very quick and professional
Jan 06, 2025
Where do I begin? This company came highly recommended by a friend of mine. They did not let my friend or myself down. The customer service is above and beyond. They are a full service brake alignment and who knows what else service that I would highly recommend and trust with my own vehicle. I did the online booking which worked out without any issue. They were willing to take me back to my place of employment and pick me up afterwards. He did an exemplary job of doing what I asked them to do without any upsell or any attempt to ask have them perform any additional services. This is what an automotive shop is supposed to be. It is how it is supposed to be run by people with integrity and technicians with skills. Is this a rather heavy endorsement? Absolutely! Have they earned it? Absolutely without question.
Jan 06, 2025
i try car+repair
Dec 06, 2024
Anthony and the guys are great and attentive. Came with them with a problem that did not show on the computer, they figured it out, and car rides so smooth!!! Headache has gone away!
Dec 06, 2024
Professional I am a SME in Automotive Industry too old to do it myself pictures of degraded parts and communication exceptional you get what you pay for is true and should be valued
Dec 06, 2024
Such great people to work with, had a great experience.