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Steve's Automotive Services

5

4

3

2

1

4.2
(79 reviews)
Review highlights

"… replacement, an expense I didn't plan or have money for. I approved the quote and asked to get started. I was pleasantly relieved when I picked up my truck only …"

"I worked from the waiting area using the service counter as my desk."

"It's the best, customer service and quality of work is at a new peak!"


Overview

Categories

Auto repair shop, Auto body shop, Auto bodywork mechanic

Website

N/A


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed


Reviews (29)

Jan 09, 2025

Fill you're looking for reliable, friendly and trustworthy just go see Fredie


Nov 06, 2024

Best mechanics in Katy!


Aug 06, 2024

Excellent service


Aug 06, 2024

Great customer service at a fair price. Been looking for an automotive repair shop in Katy for awhile, and final found a good one.


Jul 06, 2024

Steve’s automotive told me they could fix my bmw x5 that’s been in ‘lump’ mode (not driving over 10 mph). After the car being there for a couple days, they called me, saying it was fixed when I show up and payed $1700 and got in the car to drive off it was still in lump mode so I brought it back and as they told me it would be another thousand dollars to fix it a month goes by and I get a call saying they can’t fix and I still had to pay $1000 I would not recommend anybody using this auto mechanic I feel like I’ve been ripped off and when I picked it up there sitting in the back lot messing with the car for 20 minutes then they come in saying it’s not starting when it started a month ago. Sketchy.. to top it off when we were settling up he was recommending me to other foreign car mechanics basically saying the didn’t work on foreign cars when he and the sign outside said they do. These guys obviously don’t care one bit about their reputation and it preceded them upon using them.


May 06, 2024

Bad experience on coming in for an oil leak repair. Staff don't have patience on diagnosing the real problem, would just do easy fix but won't solve the priblem. Total rip off. Will not recommend.


May 06, 2024

Been going to Steve's since last year and so far I have no qualms as they always get the issue I have fixed and cheaper than most other mechanics.


Apr 06, 2024

Excellent place, good job in my car, great service, it’s owners are great people,appreciate it


Apr 06, 2024

Great people, upfront and honest


Mar 06, 2024

I wouldn’t have them do a brake job, they will charge you full price and will only swap out the pads. They won’t resurface the rotors or replace, they won’t clean and grease the guide pins or replace any of the pad hardware with the new hardware that comes with the pads. This is known as pad slapping.


Feb 06, 2024

Amazing amazing service! I stopped in to get some air for my tire and we discovered my oil was bad. Steve took great care of me! I will definitely be back soon! 10/10 service!


Feb 06, 2024

Great service and extremely friendly. I always use them for all of my car


Feb 06, 2024

I've been going to Steve's over the years for various vehicle issues. I brought my truck in thinking I needed an alignment. A call from Steve after the diagnosis revealed I needed brakes and rack and pinion replacement, an expense I didn't plan or have money for. I approved the quote and asked to get started. I was pleasantly relieved when I picked up my truck only needing brakes as the emergent repair, giving me some time to get the other repairs done next month. Most places would have not stopped after the first repair solved the primary issue, they would have done everything. I'm glad Steve's was able to get me on the road again and hold me over for another paycheck. My truck drives like new again.


Feb 06, 2024

Left dings on the car and wouldn’t take responsibility. Will cost me $400 to fix.


Feb 06, 2024

On May2023 it’s my first time I went to fix one of my car’s spark plug In Steve’s. I took theirs Professional’s suggestion: changed 6 all of them. After that days, the car can’t start when I try to pick up: NOW your fuel pump had big issue~~~ with few mystery reasons , after cost more than $1800 and more than 2 weeks, I Finally got my car back before they close. After picked up to drive 1 minute to park , I noticed my car’s door got damaged. Even the engine sign was keeping to show, with an old friend reminding and need add gas, found out they gas cap got damaged even can’t close . I took pictures and showed next day to the manager. I tried to talk to show them few times . No one took responsibility. Even I was wondering How the second time Big issue happened after they changed spark plugs, if someone doesn’t know how to do right may cause the second happened.Everyone knows own car’s special when you have nice car. They didn’t take any pictures when you drop off or before you pick up, but they know how to tell you: THIS IS NOTHING WE DID. From the owner Steve, manager Ron, one worker left two bad scratches when he opened the door hit the pipe on the lifter. I wish I can give -10 . So bad and sad experience. Be careful with then by people can’t be honest, and it’s bad business.


Feb 06, 2024

Scammers!! I brought in my vehicle to have ("all") the leaks fixed. Got a quote to replace several parts and some gaskets and seals. $1500+ which included (oil and transmission- parts and labor) I agreed for them to preform the work. (for the$1500) They call when the vehicle was finished. I picked up my vehicle to get it home to find it still leaking. They agreed to fix the issue(warranty) due to non fix the first time. I received the vehicle back the "second" time, took it home to find it is still leaking.... returned the car.... Third time back : Steve's Automotive- " You have a new leak"... Now : $900 additional to fix something they didn't fix the first time. DO NOT TRUST THIS PLACE!!!


Feb 06, 2024

They mis-diagnosed my old 3500 Ram work truck and offered a very fair price to repair the truck. I found them to be honest and quick but we did the repair work at home instead. Update! After replacing the very expensive fuel injectors we found that it was (not the problem after all). It was actually just the sensors on the fuel rail that caused the problem. FYI


Feb 06, 2024

To sum up Steve automotive, they would rather make a bunch of excuses, then to do the work right, Every time I’ve had my car worked on here I’ve had to bring it back multiple times because they couldn’t do it right the first time, It truly is frustrating and save yourself the time, energy, and in this case money!


Feb 06, 2023

Had two cars fixed in one day. I was concerned that I wouldn't get any vehicle back in the same day but I got both of them back. The staff was friendly and professional. The mechanics were thorough and answered any questions along with offering suggestions to save money and time. I highly recommend this shop!


Feb 06, 2023

I am always pleased with my experience at Steve's Automotive. If you're looking for an auto shop run with integrity and skillfulness, then look no further! 🙂


Feb 06, 2023

I was in and out under 30 minutes for an inspection. Great service. Will be back again soon.


Feb 06, 2023

It's the best, customer service and quality of work is at a new peak! Update: still as great as ever Freddie is the best


Feb 06, 2023

Very nice and honest people will bring my car back there all the time


Feb 06, 2022

Amazing customer service! My car's engine overheated on Christmas Eve, thankfully Steve's Automotive Services was open! The techs replaced my water pump, fit in an oil change and state inspection all before noon. Thanks guys!!


Feb 06, 2022

Great place!Good people! One of the few shops that I recommend. The new place is awesome!


Feb 06, 2022

Steve replaced the engine in my daughter’s car after a serious mistake was made at their shop. He took full responsibility for what happened...rented her a car and offered her next oil change free. Their customer service is impeccable!!! I recommend Steve Zakos’s and his team to everyone! Thank you again.


Feb 06, 2021

Best place in town for car repairs! I love them!!


Feb 06, 2021

Solved my engine problem perfectly. Runs very nicely.


Feb 06, 2021

These guys are amazing, great to work with...Friendly, compassionate but above all honest and care about your safety...