Star Auto Service
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Review highlights
"… with this team of professionals. Thorough investigation. I especially appreciated the conservative suggestions offered first. Fair pricing and excellent workmanship. …"
"Good work and owner treated me right"
"Ruined my car lied about fixing"
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Phone number
Call: (210) 864-3188Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 1:00 PM
Description
Star Auto Service was established in 2006 by Juan Arias, a highly experienced automotive repair technician with over 35 years of experience in the industry. Juan's passion for cars led him to open his own auto repair shop in San Antonio, where he and his team provide exceptional services to their customers. Juan's commitment to excellence has earned him ASE and RepairPal certifications, ensuring his customers receive high-quality and professional service. Trust Star Auto Service to care for all your auto repair needs with precision and expertise.
Reviews (38)
Feb 02, 2025
Horrible. I Went in for an alignment and I watched Jose do his work (me thinking he was doing it right) he tried convincing me I need other work needed done not related to the alignment. Also had the courage to tell me the job he had done was going to turn out “alright”. Don’t recommend this place.
Dec 07, 2024
I had rocker arms and lifters replaced last year, and was assured they were upgraded parts and better than my original. The shop now refuses to tell me the manufacture or brand of the parts so I can avoid shoddy parts when I get them replaced - again. All they will repeat to me is "it isn't covered under our warranty now". Fine. I get that... but why not do some customer service at least and give me the info i am asking for. Won't be returning here. They have really fast turnaround, and i guess I'm finding out why
Nov 07, 2024
Soooo very anger at this mechanic had me purchasing expensive parts(May 20) and still my vehicle stalls after I get it from his shop. I’ve towed it to him twice. He says it fine then like today I pick it up and within the hour it stalls leaving stranded. This last tow to him he suggested I take it to the dealer so they can tell me why it is stalling. I am so angry first he “fixed” the misfiring engine work then replaced high fuel pump and repositioned the low fuel pump AND IT’S STILL STALLS/CUTS OFF...The disappointment continues. I towed my vehicle (June 5) to him a third time after it stalled and was non-drivable for over a week in another part of town. Now juan that my vehicle is back in his possession he wants nothing to do with my vehicle. It remains outside his shop with no further attempts to deliver me a working vehicle. With the amount I have paid him for engine repairs and a high fuel pump replacement. He should be a tad bit more willing to rectify the error in my vehicle. He has made two suggestions for me to take it to the dealer for them to properly assess my vehicle. I have reluctantly agreed to take it to red mccombs where juan purchased the high fuel pump. The dealer needs the invoice to show proof of purchase. Juan has refused to provide me with the invoice but is still demanding me to get my car from his property. He eventually involved the dealer to take care of the mess he created...he had the dealer tow my vehicle off his property...once he got paid and couldn't/wouldn't fix the fuel pump issue he could care less one way or the other about repairs to my vehicle and as of this date it is still unresolved...had to make three trips back to the dealer for the same fuel pump or related parts since Juan "fixed" the engine. By him "fixing" my engine he crossed wires or something and my vehicle has not been the same since. Only one star because that is the minimum to create a post.
Sep 07, 2024
Great service and price
Apr 07, 2024
Excellent service and great at keeping me updated on what needed to be fixed. Very professional!
Apr 07, 2024
Good honest service and takes the time to show you what needs to be done and discuss options.
Apr 07, 2024
Good service
Apr 07, 2024
I've had superior service with this team of professionals. Thorough investigation. I especially appreciated the conservative suggestions offered first. Fair pricing and excellent workmanship. Thank you so much. This is my go to for auto care.
Mar 07, 2024
Great Customer Service. Very knowledgeable and helpful. I recommend this shop for all your vehicles needs!
Feb 07, 2024
Great customer service. Juan was very professional and efficient and had me out of there in 20 mins. 5 stars
Feb 07, 2024
Juan the owner is a great person. He knows his work. Did a great job fixing my vehicle. If you ever need maintenance done I truly recommend him.
Feb 07, 2024
This auto shop is great! Friendly customer service and the best part is that they walk you through everything they fixed and show you the issues with the car if needed. Highly recommend this place.
Feb 07, 2024
Very honest and thorough and affordable
Feb 07, 2024
!! excellent service the best !!⭐️⭐️⭐️⭐️⭐️
Feb 07, 2024
Can always count on StarAito Services.Very dependable, reliable prices,good mechanics,.Good Job 👍:)
Feb 07, 2024
Definitely would recommend this place for your auto repair needs, walked in was greated by Mr Juan who explained in great detail about how repair is preformed for an alignment. He was able to take truck in for repair same day, price was great customer service outstanding. 👍
Feb 07, 2024
EXELENTE!!!’ Servicio la verdad que mucho mejor que en la agencia !!
Feb 07, 2024
Excelente servicio, super recomendable
Feb 07, 2024
Excelente servicio. Compusieron mi auto estoy muy satisfecha si lo recomiendo
Feb 07, 2024
Excellent SERVICIE! recommend 👍
Feb 07, 2024
First things first If I could give 10 stars I would but Gorge and Juan really helped me with my transmission repair on my mustang I’m really happy with my experience from beginning to end of the repair telling all friends and family Go TO STAR AUTO SERVICE
Feb 07, 2024
Good work and owner treated me right
Feb 07, 2024
Great service and very professional. I highly recommend!
Feb 07, 2024
Great service, fixed car same day...honest!
Feb 07, 2024
Great services I'm very happy owner very professional he answered all my questions I recommend tha shop
Feb 07, 2024
I know Gabriel personally, he is the best mechanic I know!
Feb 07, 2024
I took my truck to Star Auto Service for break service front and back and front alignment l was very satisfied with the service I highly recommend very honest
Feb 07, 2024
Increíble trabajo!
Feb 07, 2024
Juan es muy profesional y hace muy buen trabajo rapido y eficaz
Feb 07, 2024
Little pricey
Feb 07, 2024
Muy atentos y muy buen servicio los recomiendo
Feb 07, 2024
Muy buen servicio atención y honestidad....lleve mi troca y fueron muy eficientes y honesto para la atención hacia mi camioneta y en lo personal lo recomiendo....
Feb 07, 2024
Muy buen servicio. Profesional. Y honestos. Me hicieron alineación en mi carro ahora corre como nuevo
Feb 07, 2024
Professional and super welcoming spirit. From my first call to meeting some of the staff at the shop to meeting the owner, I felt like family and like all was going to be well. It’s hard to find honest and good mechanics with integrity, but I believe I have now found it. Thanks¡
Feb 07, 2024
Ruined my car lied about fixing
Feb 07, 2024
Star Auto/Juan is the type of auto service we all need and want. He handles anything your car auto needs. He’s got the most motor equipment, does great work and guarantees his work. He’s a man of his word. His pricing is fair, too. I highly recommend Star Auto.
Feb 07, 2024
Took my sport car to Juan at star auto and serviced my a/c and checked my brakes....he is very friendly and helpful good person...I scheduled my next oil change 😊
Feb 07, 2024
excellent service and very good customer service