Special T Auto Collision - Crystal River

Dec 07, 2024

They were very friendly and helped a lot

Dec 07, 2024

Don't settle with the first answer you get from your insurance company trying to total your car! Ask for a 2nd opinion a actual appraiser to come not just quote off pictures ! Special t will fight for you they will help you in literally any way that they can ! I was recommended from my mother a insurance agent, because of the high praises from her customers to come to special t and I couldn't be happier! It will always be this shop for any future needs !

Oct 07, 2024

I recently had the pleasure of visiting Specialty Auto in Crystal River, FL, and I can't recommend them enough! From the moment I walked in, I was greeted by a friendly and knowledgeable staff who made me feel right at home. The shop itself is clean and well-organized, reflecting their commitment to professionalism. The team at Specialty Auto Services is highly skilled and experienced. They took the time to thoroughly assess my vehicle and explained the necessary repairs in a way that was easy to understand. I appreciated their transparency regarding costs and timelines, which made the entire process stress-free. What really stood out to me was their dedication to customer service. They went above and beyond to ensure that my car was in top shape before I left. I also noticed that they offer a wide range of services, from routine maintenance to more complex repairs, making them a one-stop shop for all automotive needs. Overall, my experience at Specialty Auto was exceptional. If you're in the Crystal River area and need reliable, trustworthy auto service, I highly recommend giving them a visit. You won’t be disappointed!

Aug 07, 2024

Worst service i’ve ever had. I had my truck towed to this place and it took 3 1/2 weeks for them to look at it. Did look at it. They told me they couldn’t do anything with. When I had it towed back to my house, I could not believe the way it was returned to me. Everything was all disconnected hanging off the truck. Please see the attached.. If there is a way to give this company a negative rating, it would be -5 stars. The level of incompetency runs deep all the way to the owner, who was an arrogant , Incompetent individual. Steer clear of the establishment at all cost.. Mike Aiello

Jul 07, 2024

They did a great job fixing my BMW door - hard paint to match - looked really good. Decided to take in my F150 in to get new rocker panels and a new truck bed. Water collected in the truck bed (under the liner) and rotted the corner beyond repair. Justin and company did an amazing job! OMG - the truck looks brand new. I arranged the truck bed from LKQ (in Crystal River and they delivered to Special T) and Justin took it from there. It took just over 2 weeks - which I think is fast consider the amount of work and paint needed. Thank you, Special T!!

Jun 07, 2024

Had an accident on way to Crystal River and since I live in Illinois I knew nothing about the area. I brought my car in on a Monday and was promised the end of the week. 2 and a half weeks later I came to pick up at their closing time and told car was done. My mistake for not looking at my car but paid my bill and took my rental car back and when I finally saw my car I was aghast. Car was painted poorly with pinholes in it, didn’t clean it up and there was sandpaper and paint dust on interior. Overspray on door molding and the car still pulled. Of course they were closed and I had a 1300 mile drive home so I left. Saw my insurance company 2 days later and explained everything to them . Brought to my Toyota dealer to have the wheel knuckle and bearing replaced then aligned. After that I brought to a competent body shop here and was told they never have seen such a poorly done work from any body shop. They fixed all of the problems caused by the work done here and did a great job. P.S. there is a reason why the place looks like a junkyard and don’t believe a word that comes out of Melissa’s mouth. And now I hear my company is going after them.

Apr 07, 2024

Didn't get any work done. They couldn't fix the problem with my jeep but recommended a shop. Nice people.

Apr 07, 2024

Great people to deal with. Excellent work!!

Feb 07, 2024

Awesome place!

Feb 07, 2024

Best price in town.

Feb 07, 2024

Great communication, exceeds expectation

Feb 07, 2024

Great experience with my repairs. The woman that helped me was amazing and kind. I would highly recommend taking your vehicle here

Feb 07, 2024

Great place to have body work done. Communcation was great, Melissa was friendly and helpful on the phone and they did a great job overall! 👍

Feb 07, 2024

Great prices & service.

Feb 07, 2024

Great service with a great price.

Feb 07, 2024

I appreciated the customer service and the work was great too. Thank you Melissa for the help and thanks to Special T! I'll bring all my work here from now on.

Feb 07, 2024

I called for a quote and Melissa was great! 5 star recommend her every time!

Feb 07, 2024

I went to Special T Auto yesterday.They replaced a door hinge on my 2002 lincoln. I waited and had some conversation with the owner and a few employees.Everyone had a great attitude and that reflects a great work environment, I like that.They do excellent work at fair prices.I will confidently recommend this shop.

Feb 07, 2024

I’m amazed at how beautiful my truck looks again. They fixed a small rust spot by my XM antenna where a rock had chipped the roof area. They did a great job and it was done a day early!! I’m so happy, I was a little nervous to try somewhere new but SpecialT is first class. I’d give them 10 gold stars if I could.

Feb 07, 2024

Quality work and great people, Melissa was friendly and super helpful!

Feb 07, 2024

Really great guys very cool👍👍🤟✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️✌️

Feb 07, 2024

Special T auto goes above and beyond!!! They came to the accident site, got the tow truck, helped me get my rental, even gave me a ride to pick it up!! My car was fixed in a timely fashion. Their attention to detail , like the paint job is outstanding!!!I would never go anywhere else!!! Thank you Special T!!

Feb 07, 2024

The reason I’m writing this review is because I want people to know that they have No communication, and they have NO respect for your vehicle. So if you value your vehicle and would like to be kept informed of the progress , try to take your business elsewhere. On top of the cost, I’m having to repair items taken off and misplaced or items damaged.

Feb 07, 2024

They did a great job and Melissa was helpful on the phone.

Feb 07, 2024

They went above n beyond the expected. Much kindness n professionalism.

Feb 07, 2024

Took 3 months before I could finally get my car repaired correctly. T hff e worst place ever.

Feb 07, 2024

Top notch service from top notch people.

Feb 07, 2024

Very family friendly. Thank you

Feb 07, 2024

Wow is all I can say. These guys did a super amazing job fixing my Hyundai Elantra and wow wow wow. Check the photos out. Highly recommend this shop to anyone around. Super good guys and the turn around rate was fast. Thank you again guys for fixing my car. Looks brand new and drives smooth wow

Feb 07, 2024

about 2 weeks ago i bought a trunk lid for my kia rio sedan. the old one had a hole in it and i did not want filler on the car. i pulled into special T auto and noticed that things were on a mega clean up. we found out it was not dent in one anymore, but i decided to give these people a try. and i am so glad i did. i asked for just the top to be painted and leave trunk side as it is. nope! they painted the hole trunk lid and called me to get it installed. HOLY SHNIKE what a job! perfect match, all body lines good and all hardware installed. from now on special T is my to go to place to get bodywork from. personnel are professional and caring. good bunch of people. and by the way GREAT PRICE. thank you special T.